[Ricky M]

I dont work For Asians at all now other than the 3 or 4 that are in system already...... but last week a Mr Ali rung up and said a mrs ........ had recod him to us, the client that recd is with a very big well known in his and other communities  and he pays no mind to haggling what so ever so I give Mr Ali a high price just in case so he could knock me down ( its there culture !)

did the job and his tenant was paying ( African ) then he tried to knock a £10 off so I got on the phone to Mr Ali then He tried it on a Bit , in the end I lost my temper slightly, we got paid got in the van then Mr Ali turned up we had some choice words then I left him " I will give K..... a ring and tell him about what has gone on and for them Not to recomend any more of his family or friends.  That went down like a lead brick, Mr Ali turned into Mr I so so sorry and offered us some extra cash. told him to stick it.
got 2 more calls through the day off Mr Ali with so Sorry bla bla. In The end I spoke to Mr K.... and run him through what had happened he said " No I agree with you it will be sorted.

Truth of the matter is that the 95% of them ive meet in this indusrty, they want " you wash carpet" " you do me good job" for peanuts.

So now I treble the price and just say good bye !

[Michael Smallwood]

Rightly or wrongly, I increase my quote to Aisan sounding customers in order to have leeway to negotiate. They have strong family ties and values, and part of that is to get "the best price", so if they can beat you down, they keep face. If you have built in the margin to let them do that, you can get the price you want.

As for being watched the following works.

Go to the van, put on gloves, goggles and a respirator, which makes me sound like Darth Vader when I speak, and bring back a pump spray with somthing strong, like water. I then tell them that its probably quite safe as I spray the water around watch them leave quite fast.

Cheers

Mike

[Paul Redden Countryfresh]

As for being watched the following works.

Go to the van, put on gloves, goggles and a respirator, which makes me sound like Darth Vader when I speak, and bring back a pump spray with somthing strong, like water. I then tell them that its probably quite safe as I spray the water around watch them leave quite fast.

 

[terrymaloy]

Did a job for a young Iraqi couple last year and he insisited he helped me !
There he was on his hands and knees with the spotter and brush. He kept filling and emptying my buckets and he too wanted a go at using my wand !

Not only that, when the job was finished (in half the time I may add)...I sat down with him and his wife to tea and buscuits. 

[Ricky M]

Did a job for a young Iraqi couple last year and he insisited he helped me !
There he was on his hands and knees with the spotter and brush. He kept filling and emptying my buckets and he too wanted a go at using my wand !

Not only that, when the job was finished (in half the time I may add)...I sat down with him and his wife to tea and buscuits. 

this same guy has now prob got a gov funded loan of around 5K cause he said this is what he used to do in his old county and is now charging £9 a Lounge , in truth he was prob drug pushing woman beating piece of scum, that fled before he was caught.

Well done mate 

[Mike Mahoney]

I also tend to say that i am fully booked or really hike the price up, not done so many, but out of the five last year they all had broken ovens on arrival, even though every customer is asked at the point of booking whether the oven is in full working order. as soon as you kneel down to check the oven and tell them its broke its the same story, well it wasn't before, what have you done.

[Ian Gourlay]

I did a qoute for a bloke in Cambridge.

When I returned to d job he was not there but THis Englishwoman

I could not decide if she was cleaner or mistress.

Anyway she watched every move. Insisted the carpet was not coming clean although as it was a beige one I kept explaining they go darker as they get wet. and when they dry they fine

Kept insisting I do that bit again.

In the end I decided enough was enough just shut my machine down and walked

Foutuantley ive only come across one like that

[clinton]

Nice one ian,i have and would do the same.

Maybe they think we are that desparate for the work and then watch over us and like you i would walk 

[benny d]

Did a job last weekend for an Asian family and they had me join them in the garden for a lunch - dont quite know what I ate but I did it out of courtesy.

Has anyone seen my cat? It went missing last weekend