[drwindows]

Exactly!

Alexander Swann insure Ionocs kit oif that is what you have, and provide a 'hot standby' van in case of accident or theft.

I know!  I have this policy and for £52 or whatever it cost its peace of mind to know I'll be provided with a van AND SYSTEM if mine is stolen or smashed up in an accident. 

I couldnt afford to not earn money just cos some fool crashes into me or worse, like this poor bloke it was stolen.

[aiminvestor]

I notice the question regarding how the van was stolen is still unanswered, although we have speculated they got the keys.

If they did obtain the keys, I wonder how that occurred, and would like the thread originator to explain the circumstances, in case there is a lesson for us all.

NB

There is a clause in the Ionics 'hot standby' insurance policy that says that if they are unable to provide the stanby due to non availability, they will refund the premium!

In that event, that would not be adequate compensation at all!

let's just hope it's never required!

[leapstallbuildings]

I notice the question regarding how the van was stolen is still unanswered, although we have speculated they got the keys.

If they did obtain the keys, I wonder how that occurred, and would like the thread originator to explain the circumstances, in case there is a lesson for us all.

NB

There is a clause in the Ionics 'hot standby' insurance policy that says that if they are unable to provide the stanby due to non availability, they will refund the premium!

In that event, that would not be adequate compensation at all!

let's just hope it's never required!

Refunding the premium would indeed be totally inadequate.  Anyone buying that policy would want access to a van - not their money refunded.
I don't have such a policy myself.  I suppose I would rough it for a while with trolley, backpack, barrels and a rented van.  Not pleasant but at least I would earn something.

[aiminvestor]

I notice the question regarding how the van was stolen is still unanswered, although we have speculated they got the keys.

If they did obtain the keys, I wonder how that occurred, and would like the thread originator to explain the circumstances, in case there is a lesson for us all.

NB

There is a clause in the Ionics 'hot standby' insurance policy that says that if they are unable to provide the stanby due to non availability, they will refund the premium!

In that event, that would not be adequate compensation at all!

let's just hope it's never required!

Refunding the premium would indeed be totally inadequate.  Anyone buying that policy would want access to a van - not their money refunded.
I don't have such a policy myself.  I suppose I would rough it for a while with trolley, backpack, barrels and a rented van.  Not pleasant but at least I would earn something.

It certainly would!

Basically what they are saying is if we cannot supply you with the replacement van and system, we will repay you £42!

This is not good enough, IMO, as they are not providing the business continuity cover that you pay the premium for.

However, they did assure me the situation has never arisen, but with more Ionics systems being sold, the possibility must be increasing in my opinion.

They did say that Ionics have a similar van, and they think a loan could be arranged if rthey equired, so I think you have to take the policy and hope it's never required.

Short term you could inform customers, and like you rightly say, buy water and use trolleys if needs be.

[leapstallbuildings]

I notice the question regarding how the van was stolen is still unanswered, although we have speculated they got the keys.

If they did obtain the keys, I wonder how that occurred, and would like the thread originator to explain the circumstances, in case there is a lesson for us all.

NB

There is a clause in the Ionics 'hot standby' insurance policy that says that if they are unable to provide the stanby due to non availability, they will refund the premium!

In that event, that would not be adequate compensation at all!

let's just hope it's never required!

Refunding the premium would indeed be totally inadequate.  Anyone buying that policy would want access to a van - not their money refunded.
I don't have such a policy myself.  I suppose I would rough it for a while with trolley, backpack, barrels and a rented van.  Not pleasant but at least I would earn something.

It certainly would!

Basically what they are saying is if we cannot supply you with the replacement van and system, we will repay you £42!

This is not good enough, IMO, as they are not providing the business continuity cover that you pay the premium for.

However, they did assure me the situation has never arisen, but with more Ionics systems being sold, the possibility must be increasing in my opinion.

They did say that Ionics have a similar van, and they think a loan could be arranged if rthey equired, so I think you have to take the policy and hope it's never required.

Short term you could inform customers, and like you rightly say, buy water and use trolleys if needs be.

Where do you get the £42 figure from?  I assumed the refund offer was for the entire premium for the year.  If they are doing their policies at £42 a year then maybe I will get one after all   

[drwindows]

Where do you get the £42 figure from?  I assumed the refund offer was for the entire premium for the year.  If they are doing their policies at £42 a year then maybe I will get one after all

Thats what the courtesy van policy costs for the year.  I thought it was £52 but I'm probably mistaken, it was a few months ago I took the policy.  £52 (or £42) for the cover of a courtesy vehicle is a bargain IMO. 

Yes theres the issue that if someone else has it that week they will refund the money instead, but since the option is that or nothing, I still think its worthwhile.  After all if you didnt have the policy then you'd not get a courtesy van anyway, so you've lost nothing.

[aiminvestor]

I notice the question regarding how the van was stolen is still unanswered, although we have speculated they got the keys.

If they did obtain the keys, I wonder how that occurred, and would like the thread originator to explain the circumstances, in case there is a lesson for us all.

NB

There is a clause in the Ionics 'hot standby' insurance policy that says that if they are unable to provide the stanby due to non availability, they will refund the premium!

In that event, that would not be adequate compensation at all!

let's just hope it's never required!

Refunding the premium would indeed be totally inadequate.  Anyone buying that policy would want access to a van - not their money refunded.
I don't have such a policy myself.  I suppose I would rough it for a while with trolley, backpack, barrels and a rented van.  Not pleasant but at least I would earn something.

Where do you get the £42 figure from?  I assumed the refund offer was for the entire premium for the year.  If they are doing their policies at £42 a year then maybe I will get one after all   

The cover for the 'hot standby' van costs £42 per annum, so it's that cover they will be refunding, in my view, not the entire policy.

[aiminvestor]

Yes theres the issue that if someone else has it that week they will refund the money instead, but since the option is that or nothing, I still think its worthwhile.  After all if you didnt have the policy then you'd not get a courtesy van anyway, so you've lost nothing.

Exactly, and they did mention Ionics having a similar van and they would try and secure that if they needed two.

[jonnyald]

hey hi AIMIN ,  are you out on the streets yet

[aiminvestor]

hey hi AIMIN ,  are you out on the streets yet

No, let down on the leaflets, a week on Monday is the scheduled start date now.