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LWC

  • Posts: 6824
Re: Your experiences with first cleans wfp?
« Reply #20 on: September 27, 2008, 08:13:10 am »
some people just dont like wfp, you cant convert some, they like to see you up a ladder polishing the windows, and spending longer. they dont like the fact that your earning the same money but are there half the time

ive had em mate. at end of day we cant please everyone, and by the sounds of it you did all you could then youve done your best. some people are complete *************** lol

SherwoodCleaningSe

  • Posts: 2368
Re: Your experiences with first cleans wfp?
« Reply #21 on: September 27, 2008, 08:34:57 am »
I think most of us have lost a customer when converting a round over to wfp. But first time cleans is a different matter, you can get them spotless it just takes a little longer, preferably 2 passes.

It sounds to me like this new customer didn't want a regular window cleaner just a one off or maybe they talked together and then found someone who was cheaper. You'll probably find the spotting is an excuse and that if you went round the windows would be perfect. I would go round any way and have a look so you can learn from any mistakes.

Simon. 

ftp

  • Posts: 4694
Re: Your experiences with first cleans wfp?
« Reply #22 on: September 27, 2008, 08:41:47 am »
Lots of good points here, first cleans are always going to be difficult because you are trying to flush dirt out of joints, seals and crevices that have never been touched before. Not only that but you are trying to dissolve years of fairy liquid residue. Kev R has a good point about using a good brush that allows water to flush through and not flicking dirt back over the glass you have just cleaned. You can only do your best - some customers don't like the system they see it as messy and cheating. Others love the fact that you can clean the frames and wash the front door down. "My old cleaner used a bucket of dirty water and a rag" was said to me yesterday. Times are changing and it's good to see this job moving its image upmarket.

STEVE-UK

  • Posts: 1609
Re: Your experiences with first cleans wfp?
« Reply #23 on: September 27, 2008, 08:44:16 am »
karygate - i use that method ive had no probs 1st clean either

Kevin R

  • Posts: 906
Re: Your experiences with first cleans wfp?
« Reply #24 on: September 27, 2008, 09:44:11 am »
Kevin what hot system do you have,and how long does it take yours to get hot.

I have the new Varitech system.( in fact I have the prototype)  Its get hot very quickly but you have to wait to the hot water fills your hose (about half to a hole small house). I usually turn it on as Im leaving home in the morning and the internal temp is 80 degrees C within 5 mins or so. The max recorded temp at the brush head is 52 degrees C as which is more than plenty but if you add insulated hoses you can get it higher or so I am told (I have standard microbore) which would be good for cladding cleaning I guess.

The temperature is adjustable of course.  ;)

MoemGorod

  • Posts: 339
Re: Your experiences with first cleans wfp?
« Reply #25 on: September 27, 2008, 11:14:02 am »
Kevin R, hi.

What the price and dims of Varitech hot systems? What the method of heating? Could you publish a picture. Thank you in advanсe. spb@MoemGorod.ru

Vadim
www.MoemGorod.com - WFP supplier in Russia & CIS
www.MoemGorod.ru - WFP WC in Saint-Petersburg

Kevin R

  • Posts: 906
Re: Your experiences with first cleans wfp?
« Reply #26 on: September 27, 2008, 12:15:37 pm »
Kevin R, hi.

What the price and dims of Varitech hot systems? What the method of heating? Could you publish a picture. Thank you in advanсe. spb@MoemGorod.ru

Vadim

Varitech do 2 systems one for a dual pole system and one for a single operator. It can be run on red or standard diesel. The internal heater is a webasto heater.  Give them a call for a price as mine was a prototype and I got a good deal in exchange for testing it etc. . I have posted a picture but the design has now changed and the unit stands upright to save space. The new unit is approx 3ft high X 2 ft wide X 1 ft. It also is now fitted with a thermostatic frost protector too.



Kevin R

  • Posts: 906
Re: Your experiences with first cleans wfp?
« Reply #27 on: September 27, 2008, 12:25:03 pm »
This morning I went out to do a one off internal and external clean. The frames were wooden and filthy. So I decided to do a glass only clean to save time.

I saw no point in preparing the frames as she didn't want a regular service. I used hot wfp concentrating on the glass only and any cross beams etc. I rinsed on.

I was expecting to have to have to go back and do the frames  because of runs etc but to my surprise no spotting or runs. From now on customers that want one offs will get a quick glass clean unless they wish to pay extra for the frames and the time it take to get them to a good standard. 

In the past I have believed to get an excellent result on first cleans  trad was the best or you have to spend time and do windows twice (glass only second time) with wfp - but now with hot wfp and Gardiners new dual trim it seems times have changed.  ;D

MoemGorod

  • Posts: 339
Re: Your experiences with first cleans wfp?
« Reply #28 on: September 27, 2008, 12:34:24 pm »
Kevin, thanks. Very helpful.

Vadim
www.MoemGorod.com - WFP supplier in Russia & CIS
www.MoemGorod.ru - WFP WC in Saint-Petersburg

dmlservices

  • Posts: 981
Re: Your experiences with first cleans wfp?
« Reply #29 on: September 27, 2008, 01:46:56 pm »
I do them really well, i work my butt off to make sure they are good when i leave,

i rinse rinse and rinse some more..... then i go and check the centre of windows, where the dirty leaks are most common...

but lost two today.... both rung and said a window was streaky, despite the explanation letter, and me doing all i could....

they did not even give me chance to put it right. just took the huff and said they disappointed and would prefer to find someone else.....

if only they let me go back.... and then see the second clean too.... anyone had this before?

Gary.


this is why i always charge more for 1st cleans.


daz

dmlservices

  • Posts: 981
Re: Your experiences with first cleans wfp?
« Reply #30 on: September 27, 2008, 02:02:38 pm »
hi kevin
what are the running costs for this system, diesel ect, good to have some first hand info on system.


daz

MoemGorod

  • Posts: 339
Re: Your experiences with first cleans wfp?
« Reply #31 on: September 27, 2008, 02:06:31 pm »
Daz, hi.

1st clean for us ussually is the ticket for 2nd + positive feedback for neighbours and freinds as well. So good price & satisfactory quility - more important for us than profit. And we charge more then. It works.

Vadim  
www.MoemGorod.com - WFP supplier in Russia & CIS
www.MoemGorod.ru - WFP WC in Saint-Petersburg

Kevin R

  • Posts: 906
Re: Your experiences with first cleans wfp?
« Reply #32 on: September 27, 2008, 06:12:45 pm »
hi kevin
what are the running costs for this system, diesel ect, good to have some first hand info on system.


daz

The unit burns 520 mls of diesel and hour. So at the moment with fuel at £1.22 litre, I use roughly 3.12 ltrs over a six hour commercial day so about £3.80 a full commercial day. However is is much quicker than cold so for me its nothing in the scale of things. Also in the winter it will save the freezing problems.

 I also  use it for cladding cleaning, conservatory cleaning etc so you have no need for chemicals so you save money on those. The pictures below are of a perspex bike shed, it was covered in algae, the back was a bit worse but with hot wfp I completed the outside in 35 mins with no chemicals.

Trust me if you try it you wont go back, I know I cant work without it now  ;)

NWH

  • Posts: 16952
Re: Your experiences with first cleans wfp?
« Reply #33 on: September 27, 2008, 08:22:50 pm »
Do varitech have a website and if so where are they in the country.

MoemGorod

  • Posts: 339
Re: Your experiences with first cleans wfp?
« Reply #34 on: September 27, 2008, 08:29:49 pm »
am i right? h_ttp://www.varitech-industries.com/

vadim
www.MoemGorod.com - WFP supplier in Russia & CIS
www.MoemGorod.ru - WFP WC in Saint-Petersburg

NWH

  • Posts: 16952
Re: Your experiences with first cleans wfp?
« Reply #35 on: September 27, 2008, 08:33:25 pm »
I`ve found the website but it says nothing about hot water systems.

NWH

  • Posts: 16952
Re: Your experiences with first cleans wfp?
« Reply #36 on: September 27, 2008, 08:37:52 pm »
Omnipole is nearer to me anyway,i don`t want to travel for miles.

MoemGorod

  • Posts: 339
Re: Your experiences with first cleans wfp?
« Reply #37 on: September 27, 2008, 08:59:35 pm »
I`ve found the website but it says nothing about hot water systems.

me 2.

...Alex told me he knows good producer of hot water systems. He will get the complete info on Monday.

Vadim
www.MoemGorod.com - WFP supplier in Russia & CIS
www.MoemGorod.ru - WFP WC in Saint-Petersburg

Kevin R

  • Posts: 906
Re: Your experiences with first cleans wfp?
« Reply #38 on: September 27, 2008, 11:28:39 pm »
Varitech do not have a website. However they do supply a lot of the wfp suppliers etc. The best bet is to telephone them on 01626 830 830 ask for mike as he deals with hot wfp.

The hot system is very new. I have had the prototype for about two months. The hot systems are they are building reach higher temps than most other systems currently available and are also adjustable which some are not.

Make sure the one you buy has variable heat and frost protection as some for the same money do not.