[Richard iSparkle]

we get about one complaint or re clean per 100 cleans so 1%. I dont think thats bad and I dont think my staff need re training. I do however think that the public are getting more and more petty as the years go on. I have high standards and expect a good job if im paying for things in my life but some people really do take the pee in the things they complain about, so im just looking at reducing those chances

Lee I cant coment on the original post in regards to the running costs.

But you know full well that customers are always going to complain over anything more so when they are new cleans
I know what your saying about first cleans, we are doing a lot of these right now and have been for months they are draining.
   
I only have cold systems, I was put off of hot by 2 companies that sell it including pure20 as they left spots all over my windows not the best advert, not to say I would not convert I just cant see the financial  gain or benefits to the customer as I am quite particular when I train my staff 

cold or hot if the staff member is sloppy they will get problems I would say more so with hot as it will soften more around the frames then factor in breaks to glass more so in very cold weather.
I encourage feedback from customers good or bad so we can learn from it

we use hot every day and have only had one break from it.  that was myself when i turned the temp up to max on a first clean.  we have the water on warm rather than max and never had a a break since.

[Richard iSparkle]

I'd like to watch how you hot guys scrub, I can't see how you can scrub less on maintenance cleans 
I honestly believe you are all wasting your money on lightly soiled windows.
We can't see the dirt being removed and can't always see the results so I don't see how you can gauge your scrubbing times.

Sorry

one way for lee to test it would be to install it on one van and then measure complaints from that van in comparison to the others...  you could even pick your team with the worst complaints ratio and give it to them.  see if it makes a difference...

[Window Washers]

I'd like to watch how you hot guys scrub, I can't see how you can scrub less on maintenance cleans 
I honestly believe you are all wasting your money on lightly soiled windows.
We can't see the dirt being removed and can't always see the results so I don't see how you can gauge your scrubbing times.

Sorry

I have to agree with you on these points.
the cost factor is it really worth it are is it just a luxury that makes the hot guys feel good.
Anyone want to come visit me to test it out side by side on some of my work ?

[Steve CM]

Great tool in the winter, great on first cleans. Mines not been switched on since the freezing temperatures.

It has it's place and I wouldn't be with out it as it keeps things ticking along when needed

[Dave Turley]

On aquaphobic windows you can totally see the dirt being removed. Every tiny spec on the window is dirt!

[Dave71]

I'd like to watch how you hot guys scrub, I can't see how you can scrub less on maintenance cleans 
I honestly believe you are all wasting your money on lightly soiled windows.
We can't see the dirt being removed and can't always see the results so I don't see how you can gauge your scrubbing times.

Sorry

I have to agree with you on these points.
the cost factor is it really worth it are is it just a luxury that makes the hot guys feel good.
Anyone want to come visit me to test it out side by side on some of my work ?

working with hot is lot nicer, cold water is o lot denser than hot, to me i get a better flow with hot plus the rinsing is where i seem to speed up on the water runs down the panes quicker getting better sheeting than cold water

[Window Washers]

I'd like to watch how you hot guys scrub, I can't see how you can scrub less on maintenance cleans 
I honestly believe you are all wasting your money on lightly soiled windows.
We can't see the dirt being removed and can't always see the results so I don't see how you can gauge your scrubbing times.

Sorry

I have to agree with you on these points.
the cost factor is it really worth it are is it just a luxury that makes the hot guys feel good.
Anyone want to come visit me to test it out side by side on some of my work ?

working with hot is lot nicer, cold water is o lot denser than hot, to me i get a better flow with hot plus the rinsing is where i seem to speed up on the water runs down the panes quicker getting better sheeting than cold water

your comment does not make sence to me, less surface tension ?, dense water would hold and flow heavier would it not giving a better thorough rinse ? Please think about it and give a little more detailed reply if you dont mind, I am always willing to learn facts I have only tested hot not used it day in day out I found rinsing worse, I am not saying your right or wrong here by the way just would like some more info on what your saying and why this is.

I lot nicer I can understand, so you get warm hands, talking about different glass types would less dense water make it harder on hydrophilic glass to rinse just interested to know this point ?