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91
Window Cleaning Forum / Re: Nightmare customers
« Last post by Spruce on January 06, 2026, 07:45:54 am »
I deal with the * we're ok this month brigade* by dumping them . Then the ones that drag their feet with payment I'll text them to say that I'm calling round later to get payment. They usually pay straight away. Then there is the ones that try it on like a regular one I did before Xmas. She was out but her hubby opened the back gate for me then along with his teenage sons watched me clean the back windows. Payment was still outstanding over Xmas so I sent her a message for which she replied did I clean her back windows because hubby said I was only there for 10 minutes. She paid but now she's dumped!

The trouble is she will bad mouth you as unreliable to neighbours and friends.  "You just can't get anyone reliable and honest these days. They are all the same. He obviously didn't clean the back windows as he was only here for 5 minutes."  They never see themselves as the problem.
92
Used Equipment For Sale/Wanted / doff used twice for sale
« Last post by Nathan Hartigan on January 06, 2026, 06:36:28 am »
The DOFF Steam Cleaner is a powerful industrial tool designed for cleaning purposes. With a unique feature of being powered by diesel, this cleaner is efficient and reliable for tough cleaning jobs. Manufactured by the reputable brand DOFF, this steam cleaner ensures quality and effectiveness in various cleaning applications in the construction and industrial sectors. Perfect for businesses and offices looking for a robust and efficient cleaning solution, the DOFF Steam Cleaner is a valuable addition to any tool arsenal.
only 25 hours usage
was £10k   new will take £5,500
93
Window Cleaning Forum / Re: Van/equipment maintenance?
« Last post by Stoots on January 05, 2026, 11:28:36 pm »
Finally got started at 11am. Latest ive ever started. Tried at 9:30 but all windows on 1st house froze up so went to shops and came back.

Managed to get round them all though for 3pm.

Then got home and my transfer hose was solid took another hour to refill my van.

94
Window Cleaning Forum / Re: Van/equipment maintenance?
« Last post by deeege on January 05, 2026, 07:25:41 pm »
Decent day, left it until 10:30 and cleaned 2 offices. Even at 10:30 it was -4° still but rising, second job in the afternoon actually felt colder but was aas high as 0. Glad most of my work is commercial on days like this tbh.

Same again tomorrow morning by the looks of it then warming up Tuesday into Wednesday evening.
95
Window Cleaning Forum / Re: Van/equipment maintenance?
« Last post by dazmond on January 05, 2026, 05:31:41 pm »
My work schedule was cleaned as normal although it was borderline for the first 2 hours as it was -5 which IMO is the limit for wfp with a hot system.
 One customer actually paid me NOT to clean her windows as she didn't want water left on her steep driveway. Fair enough.

It was great to be back out there. It was actually a nice day to be out and about. A really lovely,January day,fresh,sunny and cold with stunning countryside views blanketed in snow....

I also gritted a few customers driveways.😎👍
96
Window Cleaning Forum / Re: Van/equipment maintenance?
« Last post by AuRavelling79 on January 05, 2026, 05:19:17 pm »
Today worked out OK actually.

Started on my first house at 9.15 - it was cold (-2) but with gorgeous sunshine. FInished about 2.15 and other than blading one door and putting a bit of ice melt down and brushing away from a couple of pathways it was a normal day. Supple hoses and a bit of warmth from the immersion so that was nice.

In fact one old dear gave me a belated Xmas gift - bottle of Malbec and a box of shortbread. I've got a weekend away early February - I'll keep it 'til then.
97
Window Cleaning Forum / Re: Nightmare customers
« Last post by Klean07 on January 05, 2026, 04:32:50 pm »
I deal with the * we're ok this month brigade* by dumping them . Then the ones that drag their feet with payment I'll text them to say that I'm calling round later to get payment. They usually pay straight away. Then there is the ones that try it on like a regular one I did before Xmas. She was out but her hubby opened the back gate for me then along with his teenage sons watched me clean the back windows. Payment was still outstanding over Xmas so I sent her a message for which she replied did I clean her back windows because hubby said I was only there for 10 minutes. She paid but now she's dumped!
98
Window Cleaning Forum / Re: Nightmare customers
« Last post by cgh window cleaning on January 05, 2026, 03:57:57 pm »
I think it’s people in general lately.A lot of people lack basic manners.

I’m commercial people can’t even be bothered to get back to you after you’ve been out done a site visit and quoted a job and followed it up a week later these days.I’ll email people to book jobs in or chase a payment and 50% won’t even reply.

There’s some good customers out there but they’re getting harder to find.
99
Window Cleaning Forum / Re: Nightmare customers
« Last post by Roy Harding on January 05, 2026, 02:25:19 pm »
I had a woman I used to clean who owed me, come up about 8yrs later and asked if I could clean her windows. I told her she still owed and she paid me and said I will see you soon. Yeah right  ;D I dont forget.
100
Window Cleaning Forum / Re: Van/equipment maintenance?
« Last post by Stoots on January 05, 2026, 08:16:06 am »
Minus 2 with a layer of snow. I`ll set off at 9 and see what happens but its gonna be freezing on the glass till at least 10 or 11 i think

Ive never had anyone complain about leaving slippy paths so wont worry about that i sometimes give the doorway a sweep with the wfp if its an obvious puddle.

I`ll do my jobs in a diff order to avoid steep side streets and and connys till later.

Take a 25l barrel of hot water in case jets and hoses start freezing on the ground.

A half assed first day back is isnt a bad thing though  :)
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