Always used to love a roasting Bovril at halftime when watching football. Not been for decades now and don't know if they still sell the stuff.

Still sell it at My local club Runcorn Linnets



Mmmmmmmmm

I once cleaned a house where i text them every day before for gate but it was never open. It was only waist height farm style gate, it only had a latch but it was low down so you couldnt reach it. I used to do the front and knock the door for them to open it. I did this job about 4 times unitl one day i knocked and no answer. So i did the front cleaned next doors then went back and knocked again. I thought sod this and reached over the gate with my pole managing to unlock the gate. I went in and did the back windows, the bloke came out and said how did you get in. I told him how, he said ok dont clean my windows again, i was polite said sorry whats the problem, he said i dont want anyone climbing my gate it might break. I apologised and said no i didnt touch it i just put my pole over and unlatched it. The guy was getting angry and said finish the windows if you want paying and dont do them again.

I was honestly shocked at the cheek all the time i had text him and he just left it locked then when i did try to complete the clean he sacked me off.

I didnt the finish the clean and i never chased him for the payment but i did tell the fat c@nt exactly what i thought of him right to his face which i will tell you was far more satisfying than it would have been if i had walked away and stayed calm, paid or not.

So my opinion is ask the guy exactly what he means then make sure you tell him to get f@@ked.

I would text to understand what he wants you to do. I have found two ways to upset a customer. One is to leave the gate open and the other is to park in front of their driveway. I used to park in front of a customer's driveway and clean another two homes while I was parked there. He duly cancelled a few months later and I was over the moon because his was a hard clean.

You realise I've left the gate open once in 10 years.

Its also been windy this week so might not even have been me!

I'm not texting back anything. Dont need to waste my time with a pointless back and forth.

The right thing to do is apologise and say ‘of course, no problem, if you have no luck elsewhere you’ve got my number’.

The wrong thing to do is say ‘sorry, my bad, I got diagnosed testicular cancer that morning, got the diagnosis just as I was starting your place, so I guess maybe I wasn’t thinking entirely clearly. Good luck and sorry once again’.

Just had a text from a customer asking to cancel as I left his side gate open.

He said: "Just found my side gate open wide. Can I exclude you and look for alternatives?"

Normally go through his garage if he is home but every now and then through the side gate. Thing is the padlock is always open (he doesn't unlock it each time). So anyone could gain access if they wanted to. Every time I go through there I close it but must have forgot this time.

Here's the classic. I've been cleaning his  windows for 10 years without any problems!

Not sure whether to save it or just say yes you can cancel thanks for your past business. Only thing in his favour is that it is my mistake but the pettiness of it makes me think stick it mate.

Price is good for the time it takes.

Ironically his neighbour came up to me on the day of the clean and I got him for £40 regular, this customer is £33.



Thoughts?

 "Can I exclude you and look for alternatives"

What a bizarre thing to say.