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« Last post by jay moley on November 01, 2025, 02:38:24 pm »
Just had a text from a customer asking to cancel as I left his side gate open.
He said: "Just found my side gate open wide. Can I exclude you and look for alternatives?"
Normally go through his garage if he is home but every now and then through the side gate. Thing is the padlock is always open (he doesn't unlock it each time). So anyone could gain access if they wanted to. Every time I go through there I close it but must have forgot this time.
Here's the classic. I've been cleaning his windows for 10 years without any problems!
Not sure whether to save it or just say yes you can cancel thanks for your past business. Only thing in his favour is that it is my mistake but the pettiness of it makes me think stick it mate.
Price is good for the time it takes.
Ironically his neighbour came up to me on the day of the clean and I got him for £40 regular, this customer is £33.
Thoughts?