Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: lee kelly on March 26, 2010, 05:07:49 pm
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Anyone having a problem with the new version loading up, wont load past planner Lee
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What new version ? Mine seems to be exactly the same !
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Version 2.4 spoke to Ian he seems to be sorting it
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No just come up ,
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Lee
you not havin g much luck mate
dave
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Hi Dave just my luck spoke to Ian he is on the case Lee
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No update has appeared on mine yet. :(
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We released a very extensive update yesterday that is the culmination of over seven months work, however we were not happy with a part of the update and have 'pulled it'. Ian and I will be working on it today and tomorrow to get it released in the next couple of days.
It represents a LOT of work (on Ians behalf mainly) and, in our view, is a major upgrade.
Brad
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Hi Brad
What are the new upgrades ?
Thanks
Dave
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Hi Dave
sorry we didn't get to spend more time together at Windex, the stand was manic all day on both days…not that I'm complaining!
The updates can be found on our site on the Updates section. I am sure that users will really like them.
Brad
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Mine updated yesterday, some nice touches on it, such as remembering how customer last paid, jpeg images being allowed for logos...nice! Sure there's more on it, but it's a Saturday! 8)
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The ghosting is a good idea isnt it Brad ;D ;D
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The ghosting is a good idea isnt it Brad ;D ;D
What is the ghosting? I didnt get to look at that yet cos we had other issues with the new version 2.4
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The ghosting is a good idea isnt it Brad ;D ;D
What is the ghosting? I didnt get to look at that yet cos we had other issues with the new version 2.4
Hi Chris,
I have now added back in all the payment types and breakdowns on the accounts and changed the report so that it now runs much quicker.
Other than that I am not sure what other issues you had?
Thanks
Ian
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can I update again now then Ian, I havent opened Pro since yesterday
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can I update again now then Ian, I havent opened Pro since yesterday
I am just doing the build and testing it now. Ill MSN you once its ready
Cheers
Ian
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Cheers Ian
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Go for it all's well now and looking good
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Updates looking good thanks Ian Lee
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The ghosting is a good idea isnt it Brad ;D ;D
Ghosting is a fantastic way to see a snapshot of your business, it can help to identify where you would benefit from an injection of effort to get additional work. I reckon it's a really useful tool.
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Hi Brad, I haven't had chance to see the latest update on WCP, I am currently away from home until tomorrow so will check it out tomorrow.
is the upgrade including email facility?
Matt
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The ghosting is a good idea isnt it Brad ;D ;D
Ghosting is a fantastic way to see a snapshot of your business, it can help to identify where you would benefit from an injection of effort to get additional work. I reckon it's a really useful tool.
Where is this feature & how do you use it Brad?
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Mine uploaded the original update which was taken away, now the new update is on, I can't upload it?! ???
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Mine uploaded the original update which was taken away, now the new update is on, I can't upload it?! ???
If you are on Vista/Windows 7 you may need to right click the WCP icon and choose Run as Administrator
Thanks
Ian
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The ghosting is a good idea isnt it Brad ;D ;D
Ghosting is a fantastic way to see a snapshot of your business, it can help to identify where you would benefit from an injection of effort to get additional work. I reckon it's a really useful tool.
Where is this feature & how do you use it Brad?
|Hi Chris
Ghosting is on the Wallplanner, where it would show just the next scheduled job in the wallplanner it not shows that but also a 'ghosted' view of every occurunce of that job in the future. I.e. If you had a job frequency set for every 2 days it would show a normal view of the next time that job was due but then it would also show a 'ghosted' view of that job every 2 days on the wallplanner.
Brad
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Mine uploaded the original update which was taken away, now the new update is on, I can't upload it?! ???
If you are on Vista/Windows 7 you may need to right click the WCP icon and choose Run as Administrator
Thanks
Ian
Done!
Can you confirm version 2.4 is the most up to date?
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Hi Brad, I haven't had chance to see the latest update on WCP, I am currently away from home until tomorrow so will check it out tomorrow.
is the upgrade including email facility?
Matt
Hi Matt
Not as yet, there is a lot of work to do on the emailing facility yet, Ian has some ideas to make it much more than just an 'email' tool. It will be coming though as we both think it will be an important feature of WCP.
Let me know what you think of the updates (all info on updates can be found at http://www.windowcleanerpro.com/forum/viewforum.php?f=7&sid=51f7131c96dff438b4bc95decbe588a3 )
It may also be worth looking at the past update information as it lists all the features added in and some may have passed people by
Brad
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Hi Concept
Window Cleaner Pro V2.4 is the newest version, its less than 24 hours old but for Ian and myself it is over 7 months old! A lot of work and effort has gone into this update (Ian's coding skills mainly!)and it will provide a stepping stone to bigger and better things to come.
Hope you all like the added features, let us know what you think.
Brad
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I wonder if anyone can help. My copy of WCP is not updating automatically and I cannot find a copy of the update on the WCP website. Really keen to see the updates as soon as possible.
Many thanks
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I wonder if anyone can help. My copy of WCP is not updating automatically and I cannot find a copy of the update on the WCP website. Really keen to see the updates as soon as possible.
Many thanks
Hi Welivewelearn
Try right clicking on your desktop WCP icon and then click on 'Run As Administrator'. That should load the update for you automatically.
Brad
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Thanks Brad, but I had already tried that with no luck.
Sally
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Hi,
My screen is still too narrow for all the data. I constantly have to scroll sideways to see it all.
Was this not due for attention on this update?
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Thanks Brad, but I had already tried that with no luck.
Sally
Hi Sally
It could possibly be your firewall blocking access to downloading the update so it may be worth trying standing down your firewall and then loading WCP. If that doesnt work then drop a line to me or Ian by email and we will look into it for you (Brad@windowcleanerpro.com or Ian@windowcleanerpro.com)
Brad
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Hi,
My screen is still too narrow for all the data. I constantly have to scroll sideways to see it all.
Was this not due for attention on this update?
Screensize issues have been addressed by the inclusion of the ability to hide columns of your choice (right click on the data area and untick the colum name you wish to hide). It is impossible for us to develop the program to fit every screen size as we have users running screen from netbook size up to 20" plus, this solution is the most relevant and practical.
Brad
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Hi Brad
I had already tried that too!
I have emailed you and hopefully we can resolve the problem.
Sally
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Hi Brad.
Congrats on the update. I'm really glad i invested with you guys because now that i'm over the 500 admin and reconciliation needs to be right.
I asked before about running on an apple you said no, but this would be good.
What deal can you offer me (or anybody else) on running it on more than one computer?
Cheers Clive
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doh...i pressed update and now it says my license is invalid.........doh :-X
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if you read the license you can run on two pc'c just not use them at the same time, but you have to apply for another key.
not sure how you would sync data, other than doing a backup on one and restoring the other each time.
Thanks that's really good info. I use a little asics which i would like to take with me in the van.I worry about this being pinched, not so much the computer but the work.
Having a usable comp at home would be a good safety net.
How do i get another key then brad, email you ?
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if you read the license you can run on two pc'c just not use them at the same time, but you have to apply for another key.
not sure how you would sync data, other than doing a backup on one and restoring the other each time.
Thanks that's really good info. I use a little asics which i would like to take with me in the van.I worry about this being pinched, not so much the computer but the work.
Having a usable comp at home would be a good safety net.
How do i get another key then brad, email you ?
it cost me about 70 odd quid for another license for me netbook
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quote from license agreement
" 4.5 Install the Software on a second computer which is under your control, provided that the Software is only used on one computer at any one time. For example, if you acquired a Single User License for business purposes and have installed the software on a single stand-alone computer, you may, for your convenience, install it on your portable or home computer so long as the software is not used on both computers concurrently. An additional activation key for this purpose can be requested from Window Cleaner Pro. If the Software is to be used on both computers at the same time, You must purchase another License."
get a refund ;D
This term in the license agreement is for those that are transfering their data and is only for convenience. It does not mean that you can run 2 "live" copies.
- Ian
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Okay we aren't going to beat you up, lets agree their was some ambiguity.
In my circs and for the use i describe and on a non precedent setting basis how much does the key cost?
(we're all lawyers on here, the w'cleaning is just a part time gig)
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I really think you need to look at the wording of it then because it reads that it is ok to have it and use it on a business and a home/portable pc so long as you dont use it at the same time.
We will get this re-worded by our solicitors as I agree that it is a little fluffy! It was basically put there to say that you can use it for non-business use (i.e to simply retireve, convert or copy your data) on another personal PC. Even if it is installed on a second PC it will only be a trial version that will expire after the 45 day period.
Cheers for pointing that out.
Ian
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Okay we aren't going to beat you up, lets agree their was some ambiguity.
In my circs and for the use i describe and on a non precedent setting basis how much does the key cost?
(we're all lawyers on here, the w'cleaning is just a part time gig)
:-D A second license cost £79 +Vat and can be purchased from our site.
Thanks
Ian
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Thanks to Ian and Brad update is now complete. Particularly like the look of the ghosting feature.
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FAO Brad,
Thanks for help resizing screen. Got it all done and it's great and quicker to use
Thanks Davie
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I unticked ghosting in the wall player so it would take it off show then went to tick it again later today and now its gone the whole option ???
anyone know why that is?
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Quote
Ghosting is on the Wallplanner, where it would show just the next scheduled job in the wallplanner it not shows that but also a 'ghosted' view of every occurunce of that job in the future. I.e. If you had a job frequency set for every 2 days it would show a normal view of the next time that job was due but then it would also show a 'ghosted' view of that job every 2 days on the wallplanner.
Brad
I dont know if its just me or what but thats not what I see, I only see the next scheduled job Brad
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Hi Chris
have you got Show Ghost Tasks turned on (ticked) in the options drop down menu on the Wallplanner screen?
Brad
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Well maybe chris has not got ghosting option like mine has just disapared and carnt get it back on.
Do you have any idea how I can get this back please brad?????????
Thanks
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where has the total amount gone on the debt screen?
all i have is the task balance and Unreconciled
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Well maybe chris has not got ghosting option like mine has just disapared and carnt get it back on.
Do you have any idea how I can get this back please brad?????????
Firstly, make sure you are running version 2.4.2 by clicking the ABOUT button, the Build Code should read 2.4.2, if not then you need to update your version.
On the Wallplanner screen there is a button marked OPTIONS, click it and ensure that Show Ghost Tasks has a tick next to it, the 'ghosted' tasks will appear. I.e. if you have a task set weekly for each Tuesday then it will show the task as normal on the wallplanner for tomorrow and if you go to next Tuesday it will be ghosted therer and on every following Tuesday onwards.
Best regards
Brad
Thanks
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GHOSTING FEATURE UPDATE
Hi all, after looking into this deeper we have identified a problem with ghosting. This feature was added as a last minute decision (Ian had developed it in the last few weeks) and although we trialled its functionality we didnt foresee the problem we are having as of now.
The issue is that if you tuen ghosting off and then close WCP program and restart the ghosting option no longer shows up. Ian and i are aware of it now and working to isolate the problem and resolve it, we expect to release a patch in the next day or so.
We apologise to anyone who cant get the feature, if you have it then dont switch it off if you want to use it!
Best regards
Brad
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Looks like a ghost in the machine
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Hello All
Just a quick word to say that Ian has worked his backside off to get the Wallplanner issue sorted....the updated update (if that makes sense) is now available for download.
Remember if you have problems to right-click the WCP icon and click on 'run as administrator'
Thanks for your patience and understanding and we hope you like all the new bits!
Best regards
Brad
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Hello All
Just a quick word to say that Ian has worked his backside off to get the Wallplanner issue sorted....the updated update (if that makes sense) is now available for download.
Remember if you have problems to right-click the WCP icon and click on 'run as administrator'
Thanks for your patience and understanding and we hope you like all the new bits!
Best regards
Brad
There is 1 Q. that is still in my mind Brad & that's when will we get a debt list for Wcplite?
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2nd that,debt list for the wcp lite,is this feature going to happen.....