Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Scrimble on July 16, 2009, 10:36:06 am

Title: Windows cleaned from £2!
Post by: Scrimble on July 16, 2009, 10:36:06 am
This fool wont last long, i wonder what kind of a job he does for 2-3.50?

i'm not bothered in the slightist he is easy competition for me i offer a high quality service i'm marks and spencers this guy is the local polish corner shop.

jp bradley i hope this aint you! your the guy from meadow croft who did the office furniture aint you?

this is in staffordshire west mids

(http://i106.photobucket.com/albums/m248/markberesford/DSC00096.jpg)
Title: Re: Windows cleaned from £2!
Post by: leapstallbuildings on July 16, 2009, 11:16:44 am
No address.
Only a mobile number.
That will put off at least 80% of potential customers.
Title: Re: Windows cleaned from £2!
Post by: Jimmy1 on July 16, 2009, 11:59:28 am
I believe its actually illegal not to put your address on buiness corrospondance (including flyers) - may be wrong though??
Title: Re: Windows cleaned from £2!
Post by: chris@c.m.s on July 16, 2009, 12:01:17 pm
I believe its actually illegal not to put your address on buiness corrospondance (including flyers) - may be wrong though??
Hope not I just had 10.000 new flyers delivered  :o they do have a home number on though.
Title: Re: Windows cleaned from £2!
Post by: seandyer2003 on July 16, 2009, 12:10:36 pm
He probably has no job and thinks, "if i do 3-4 semid an hour thats 3.50 x 4 = £14 an hour!!!

If someone told me that i when i earned 5.00 an hr id of been there like a shot!!

He will learn soon enough though why that is ridiculous :) wish i could watch him earn 3.50 an hour s he does first cleans, leads, and non compact work hahahahahaha in the heat too , and then the rain and then more rain and the the snow and more rain hehehe
Title: Re: Windows cleaned from £2!
Post by: mlscontractcleaner on July 16, 2009, 12:16:26 pm
Under cut him and then dump his customers.

Tell all his new customers he has Swine Flu.

Give him a call and book him to do your house and then don't pay him.

Failing that just shake him off his ladder when he's up it.

I know his prices are boardering on the ridiculous but he'll learn soon enough I guess. Christ they sound the sort of prices I hear old ladies telling me that their old window cleaner used to charge ...... in1971  ::)

And I thought we were quite cheap  ;D
Title: Re: Windows cleaned from £2!
Post by: seandyer2003 on July 16, 2009, 12:19:09 pm
It annoys me when they say my window cleaner charged the same as you 15 years ago, i always think ok ill double it then lol

unless they are making it up?? :)
Title: Re: Windows cleaned from £2!
Post by: Glass Cleaner on July 16, 2009, 12:20:10 pm
I believe its actually illegal not to put your address on buiness corrospondance (including flyers) - may be wrong though??

Correct!

Ask trading standards.

If you have a website without an address they will close it down.
Title: Re: Windows cleaned from £2!
Post by: Blue Frog Systems on July 16, 2009, 12:22:30 pm
Not me ST1,

Just wanted to say I wasn't trying to find out prices when I asked you to come round. I did want a window cleaner and did loose my job when I rang you.

The flyers don't bother me either. Can't be a good job at that price.

Customers know you get what you pay for. This guy will pick up yhe custys that want the cheapest possible quote.
Title: Re: Windows cleaned from £2!
Post by: mlscontractcleaner on July 16, 2009, 12:23:03 pm
If their window cleaner charged the same as you 15 years ago does that not mean it'd be a good idea to look at your pricing ???

Either that or their old window cleaner was a robbing bugger ;D
Title: Re: Windows cleaned from £2!
Post by: mlscontractcleaner on July 16, 2009, 12:24:26 pm
I'm assuming it's raing every where as it is in Plymouth with so many window cleaners on the PC!!!
Title: Re: Windows cleaned from £2!
Post by: HIGH LEVEL WINDOW CLEANERS (scrimmy) on July 16, 2009, 12:52:12 pm
his flyer states FROM £2....any bet when you call him up he will say your bungalow is bigger than the £2 one, and that will be 15 quid 8)
Title: Re: Windows cleaned from £2!
Post by: matt on July 16, 2009, 01:53:04 pm
I believe its actually illegal not to put your address on buiness corrospondance (including flyers) - may be wrong though??

Correct!

Ask trading standards.

If you have a website without an address they will close it down.

so your saying a website without a address will be shut down by trading standards ? ? ?  ?
Title: Re: Windows cleaned from £2!
Post by: ftp on July 16, 2009, 03:57:25 pm
That's mine finished then  :-[
Title: Re: Windows cleaned from £2!
Post by: Glass Cleaner on July 16, 2009, 04:33:51 pm
I believe its actually illegal not to put your address on buiness corrospondance (including flyers) - may be wrong though??

Correct!

Ask trading standards.

If you have a website without an address they will close it down.

so your saying a website without a address will be shut down by trading standards ? ? ?  ?


I know one that was when reported; it was reported for not having an address, trading standards had it closed in matter of 2 or 3 days. It is still closed, and no I wont tell you which one; I do have my reasons as to why I wont tell which one, but I have no reason to lie; in fact Im only reporting on here what has happened.
Title: Re: Windows cleaned from £2!
Post by: LWC on July 16, 2009, 04:34:57 pm
Get him to do all your work, you pay him £2 and you collect the money from the customer ;)
Title: Re: Windows cleaned from £2!
Post by: Glass Cleaner on July 16, 2009, 05:07:04 pm
I believe its actually illegal not to put your address on buiness corrospondance (including flyers) - may be wrong though??

Correct!

Ask trading standards.

If you have a website without an address they will close it down.

so your saying a website without a address will be shut down by trading standards ? ? ?  ?


Just to confirm

http://www.out-law.com/page-7594


Quote
    * The name, geographic address and email address of the service provider. The name of the organisation with which the customer is contracting must be given.  This might differ from the trading name. Any such difference should be explained – e.g. "XYZ.com is the trading name of XYZ Enterprises Limited."

It is not sufficient to include a 'contact us' form without also providing an email address and geographic address somewhere easily accessible on the site. A PO Box is unlikely to suffice as a geographic address; but a registered office address would. If the business is a company, the registered office address must be included.
Title: Re: Windows cleaned from £2!
Post by: easy on July 16, 2009, 06:56:11 pm
No address.
Only a mobile number.
That will put off at least 80% of potential customers.

Really!!!!  Can't see why it will put off new customers because of his mobile number on his flyer?
Title: Re: Windows cleaned from £2!
Post by: Moderator David@stives on July 16, 2009, 07:03:08 pm
I say good luck to the guy.

His prices say "from" 

There is room for everyone, whilst he is cleaning the low value "price conscious" customers he is leaving you alone to pick up the work you want.

A one man band cant clean all the houses, after all there are 28 million residences in the UK
Title: Re: Windows cleaned from £2!
Post by: peter holley on July 16, 2009, 07:34:48 pm
Under cut him and then dump his customers.

Tell all his new customers he has Swine Flu.

Give him a call and book him to do your house and then don't pay him.

Failing that just shake him off his ladder when he's up it.

I know his prices are boardering on the ridiculous but he'll learn soon enough I guess. Christ they sound the sort of prices I hear old ladies telling me that their old window cleaner used to charge ...... in1971  ::)

And I thought we were quite cheap  ;D

whats your problem?????? we all had to start somewhere..... for all you know , he could have a fleet of vans on the road.... with a good wfp setup, and his leaflet may just work....he put prices "from"...he may be expensive.... ::)

he may own his house , have no loans / credit cards etc and only nee a small amount to live on...iether way   ... who cares ???
Title: Re: Windows cleaned from £2!
Post by: martinsadie on July 16, 2009, 08:11:31 pm
I'm assuming it's raing every where as it is in Plymouth with so many window cleaners on the PC!!!
didnt rain here till 4  ;D ;D ;D
Title: Re: Windows cleaned from £2!
Post by: windowswashed on July 16, 2009, 08:14:23 pm
Rained from 9am in Paignton, I finished at 4pm
Title: Re: Windows cleaned from £2!
Post by: martinsadie on July 16, 2009, 08:15:21 pm
Rained from 9am in Paignton, finished at 4pm
we must have got your rain then  ;D
Title: Re: Windows cleaned from £2!
Post by: windowswashed on July 16, 2009, 08:16:40 pm
 ;D
Title: Re: Windows cleaned from £2!
Post by: martinsadie on July 16, 2009, 08:17:19 pm
Under cut him and then dump his customers.

Tell all his new customers he has Swine Flu.

Give him a call and book him to do your house and then don't pay him.

Failing that just shake him off his ladder when he's up it.

I know his prices are boardering on the ridiculous but he'll learn soon enough I guess. Christ they sound the sort of prices I hear old ladies telling me that their old window cleaner used to charge ...... in1971  ::)

And I thought we were quite cheap  ;D

whats your problem?????? we all had to start somewhere..... for all you know , he could have a fleet of vans on the road.... with a good wfp setup, and his leaflet may just work....he put prices "from"...he may be expensive.... ::)

he may own his house , have no loans / credit cards etc and only nee a small amount to live on...iether way   ... who cares ???
totally agree to many on here say patches dont exist then moan when someone comes round trying to set up
Title: Re: Windows cleaned from £2!
Post by: windowswashed on July 16, 2009, 08:21:49 pm
I've lost half a street of front only's to a trad cleaner doing the backs as well. (Too much hassle to do the backs wfp which I explained to the custies who were happy to accept F/O until someone came along who is prepared to do the backs as well.

However, I've picked up some nice big plush houses that some other wfp er was doing cause he does a crap job and I'm charging them more than he was.

All's fair in this game, you lose some, you win some.
Title: Re: Windows cleaned from £2!
Post by: martinsadie on July 16, 2009, 08:26:13 pm
I've lost half a street of front only's to a trad cleaner doing the backs as well. (Too much hassle to do the backs wfp which I explained to the custies who were happy to accept F/O until someone came along who is prepared to do the backs as well.

However, I've picked up some nice big plush houses that some other wfp er was doing cause he does a crap job and I'm charging them more than he was.

All's fair in this game, you lose some, you win some.
cant blame the customer for wanting the backs done,funny thing is wfp boys claim they do all windows not like trad who miss over cons  ;D ;D
Title: Re: Windows cleaned from £2!
Post by: windowswashed on July 16, 2009, 08:31:05 pm
I've lost half a street of front only's to a trad cleaner doing the backs as well. (Too much hassle to do the backs wfp which I explained to the custies who were happy to accept F/O until someone came along who is prepared to do the backs as well.

However, I've picked up some nice big plush houses that some other wfp er was doing cause he does a crap job and I'm charging them more than he was.

All's fair in this game, you lose some, you win some.
cant blame the customer for wanting the backs done,funny thing is wfp boys claim they do all windows not like trad who miss over cons  ;D ;D


I don't blame the customers. Terrace houses were only temporary (one after the other) which were very quick and easy but would be a nightmare including the backs. ;D  Much prefer semi and detached houses any day.
Title: Re: Windows cleaned from £2!
Post by: martinsadie on July 16, 2009, 08:47:03 pm
terraces cleaned trad are quick including backyards  ;D ;D
Title: Re: Windows cleaned from £2!
Post by: martinsadie on July 16, 2009, 08:48:00 pm
but the quickest work is back to back with no gardens  ;D ;D
Title: Re: Windows cleaned from £2!
Post by: sparklebright on July 16, 2009, 08:50:14 pm
I've lost half a street of front only's to a trad cleaner doing the backs as well. (Too much hassle to do the backs wfp which I explained to the custies who were happy to accept F/O until someone came along who is prepared to do the backs as well.

However, I've picked up some nice big plush houses that some other wfp er was doing cause he does a crap job and I'm charging them more than he was.

All's fair in this game, you lose some, you win some.

Get yourself a good trolley, I have wish I had done 6 years ago, what a doddle.
Title: Re: Windows cleaned from £2!
Post by: sparklebright on July 16, 2009, 09:01:06 pm
three months ago I lost two of the guest houses I do on the seafront, they let a new guy do their windows, he was charging a silly price. >:(

Two months ago I got one of the back, and today I got the other one. He was rubbish. They aren't very nice places (bit smelly, bit itchy I wouldn't stay there if you paid me) but even they want a decent window cleaner. Both are back on my books at the right price.

Interestingly the quality establishment 5 doors down (not smelly) never cancelled at all.
Title: Re: Windows cleaned from £2!
Post by: steve m on July 16, 2009, 09:05:09 pm
just got in - did I read it right, is that £2.00 per house or per frame
Title: Re: Windows cleaned from £2!
Post by: Wrekin C S on July 16, 2009, 11:23:49 pm
No address.
Only a mobile number.
That will put off at least 80% of potential customers.

I only have a mobile number on my leaflets no address either and have built my business up on that, I have thought of getting a second line at home for business but it would mean extra cost at least with just putting mobile number down the customer has direct call to me,

I wonder how many more calls I would get if I put down a landline number?

How many of you on here get calls on landline and how many on mobile?
Title: Re: Windows cleaned from £2!
Post by: chris@c.m.s on July 16, 2009, 11:41:41 pm
I get far more calls on my landline than mobile, tbh I wouldn't call a domestic cleaner without a landline.
Title: Re: Windows cleaned from £2!
Post by: daniel worgan on July 17, 2009, 07:03:48 am
Why would you not put all contact information on your leaflets or any business correspondance?
It shows a sign of running a legal business if you do...cowboys or dole cheats use the mobile number trick....proper businesses provide proper details.
Title: Re: Windows cleaned from £2!
Post by: easy on July 17, 2009, 07:25:20 am
Why would you not put all contact information on your leaflets or any business correspondance?
It shows a sign of running a legal business if you do...cowboys or dole cheats use the mobile number trick....proper businesses provide proper details.

I'll run a legal business with my mobile is the main number...BTW I'm not a dole cheat/cowboy....
Get real and dont speak rubbish....

Been doing window cleaning a long time with my mobile,easy as you can be in touch with your customers or new at once.....If you need the landline,divert calls to your mobiles when you out working...
Title: Re: Windows cleaned from £2!
Post by: peter holley on July 17, 2009, 07:33:58 am
I agree....everyone has mobiles, thats why we have them so that we can take a call wherever we are....
it has nothing to do with being unproffesional....
I do put my address on all correspondance however.
Title: Re: Windows cleaned from £2!
Post by: Londoner on July 17, 2009, 07:58:38 am
I can't begin to count all the people over the years who have commented favourably about the fact that I put my full name, address and home number on my fliers.

I've had people say the have other fliers but wouldn't phone them because they only gave a mobile number.

If you don't give your full details they will assume you are dodgy.
Title: Re: Windows cleaned from £2!
Post by: simon knight on July 17, 2009, 08:15:19 am

I think oop north you should give a landline number because all your customers are poor and can't afford to phone a mobile number at 25p a minute.  ;D
Title: Re: Windows cleaned from £2!
Post by: pingu on July 17, 2009, 08:21:09 am
Trust does seem to be a trust thing with customers and why not..

My flyers contain Landline/mobile, email, VAT number, equivilent of Companies house number..my bank account number.

Very rarely is the mobile number used ...mostly the landline.

As for this guy and his flyers...let sleeping dogs lie beause if he were to work for those prices it will prove very hard to survive....if your paying yor dues.

Cheers
Dave.
Title: Re: Windows cleaned from £2!
Post by: easy on July 17, 2009, 08:36:38 am
He done a good idea putting prices ''from'' on his flyer.He will get the calls and name his real price on the job,clever!!

I'll do this myself when new customers phone me for a price...

Title: Re: Windows cleaned from £2!
Post by: leapstallbuildings on July 17, 2009, 09:09:21 am
No address.
Only a mobile number.
That will put off at least 80% of potential customers.

I only have a mobile number on my leaflets no address either and have built my business up on that, I have thought of getting a second line at home for business but it would mean extra cost at least with just putting mobile number down the customer has direct call to me,

I wonder how many more calls I would get if I put down a landline number?

How many of you on here get calls on landline and how many on mobile?

If you were to put a landline number and an address, I reckon you would get a much higher response rate.
I've changed my leaflets recently.  As well as my (3.5ppm) 0845 number and mobile number, I also have my geographical landline number.
Title: Re: Windows cleaned from £2!
Post by: drive surgeon on July 17, 2009, 09:23:54 am
some gypsies are doing them for less by us. and 5 quid for a four bed gutter clean  :o
Title: Re: Windows cleaned from £2!
Post by: ftp on July 17, 2009, 11:00:59 am
Blimey, that's a bit cheaper than you with your gutter vac I bet.
Title: Re: Windows cleaned from £2!
Post by: daniel worgan on July 17, 2009, 12:08:56 pm
Why would you not put all contact information on your leaflets or any business correspondance?
It shows a sign of running a legal business if you do...cowboys or dole cheats use the mobile number trick....proper businesses provide proper details.

I'll run a legal business with my mobile is the main number...BTW I'm not a dole cheat/cowboy....
Get real and dont speak rubbish....

Been doing window cleaning a long time with my mobile,easy as you can be in touch with your customers or new at once.....If you need the landline,divert calls to your mobiles when you out working...


Of course by disclosing all your contact details  the potential customer portrays you as a real and legitimate business....obviously i am not pointing the finger at anyone on here...so no need to get to defensive ::)
If you were in need of a service would you rather use the services from someone who discloses their full contact details or someone who just pitches their mobile.....well i know what i would do,but hey each to their own i suppose. 
Title: Re: Windows cleaned from £2!
Post by: paul beckett on July 17, 2009, 01:20:07 pm
whenever someone rings me and wants to know the price over the phone, i always say the price normally starts from  £7 and it always gets them interested then you see them and your half way there, i think hes being quite clever, but it could quite easily waste alot of his time a also bite him on the ass at some point. so i say just let him fight his own path, if he does well all for him.

regard
paul
Title: Re: Windows cleaned from £2!
Post by: Nathanael Jones on July 17, 2009, 01:31:40 pm
The guys going in cheap to get the work are often doing us a favour in the long run. Some will stick with it and in time will offer a professional service at a sensible price,.. the others will move on to the next adventure. Either way, they'll be getting new customers who would never have considered using a window cleaner before, and will probably find the service invaluable in the long run. These new startups are expanding the market for us,... making sure window cleaning remains a thriving industry for many years to come.

As for the contact details,.. my opinion is that we work in an industry frequented by cowboys/gypsies and dole scroungers. If putting your full details on all your advertising helps you to stand head and shoulders above these, then why wouldn't you want to do it?
Title: Re: Windows cleaned from £2!
Post by: davids3511 on July 17, 2009, 08:10:54 pm
Why would you not put all contact information on your leaflets or any business correspondance?
It shows a sign of running a legal business if you do...cowboys or dole cheats use the mobile number trick....proper businesses provide proper details.

One reason is the cowboy window cleaners. I was told two weeks ago I would be 'shot in the back of the head'. Now I know that is bullpoop but I was still better off not having my address on the leaflet as I could rest easy my windows were not going to be broken one night or my van trashed.

You don't need an address or landline,  I have built nearly 5k's worth of repeat business with a leaflet that has only a mobile number.