Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Neil Williams on March 24, 2009, 10:25:42 pm

Title: Not a great start
Post by: Neil Williams on March 24, 2009, 10:25:42 pm
I filled in the on-line form yesterday with Gardeners as I need a 60 foot pole and quite quickly.
No response yet >:(
Title: Re: Not a great start
Post by: matt on March 24, 2009, 10:27:54 pm
you need a FAO alex post

he appears like a genie then  ;D ;D ;D
Title: Re: Not a great start
Post by: ftp on March 24, 2009, 10:45:35 pm
Sounds like somethings gone wrong 'cos you should get a return email within seconds. They have a telephone too  ::)
Title: Re: Not a great start
Post by: jonisondell on March 24, 2009, 11:19:24 pm
niel, when i get a problem with something i buy i contact them directly, i dont moaning like an old woman on an open forum, rubbishing them.

you orded it yesterday, normally things take min 2 days not overnight get real.

i suggest you grow a brain cell.

what a stupid comment/post.
Title: Re: Not a great start
Post by: poleman on March 24, 2009, 11:33:13 pm
 ;D
Title: Re: Not a great start
Post by: leapstallbuildings on March 24, 2009, 11:34:27 pm
niel, when i get a problem with something i buy i contact them directly, i dont moaning like an old woman on an open forum, rubbishing them.

you orded it yesterday, normally things take min 2 days not overnight get real.

i suggest you grow a brain cell.

what a stupid comment/post.

So you like him then?   :)
Title: Re: Not a great start
Post by: vision tech on March 24, 2009, 11:38:02 pm
niel, when i get a problem with something i buy i contact them directly, i dont moaning like an old woman on an open forum, rubbishing them.

you orded it yesterday, normally things take min 2 days not overnight get real.

i suggest you grow a brain cell.

what a stupid comment/post.
take a chill pill and calm down ::) ::)
Title: Re: Not a great start
Post by: jonisondell on March 24, 2009, 11:42:46 pm
well im sure that bloke, alex gardner gets really hacked off with those FAO alex gardner posts,

why dont people contact him direct, instead of leaving silly girly sly comments.
Title: Re: Not a great start
Post by: ronnie paton on March 25, 2009, 12:01:25 am
i dont think it was sly maybe just trying to get there attention?

but is there really any need for your comments?

he hasnt slagged them off or put them down sometimesd you try differnt channels and this could of been his last channel
Title: Re: Not a great start
Post by: jonisondell on March 25, 2009, 12:07:20 am
hi ronnie,
he hasnt slagged them off? that was the whole point of his post....

my point was to contact the supplier directly, stop rubbishing the supplier in an open forum
Title: Re: Not a great start
Post by: rugby on March 25, 2009, 01:51:46 am
niel, when i get a problem with something i buy i contact them directly, i dont moaning like an old woman on an open forum, rubbishing them.

you orded it yesterday, normally things take min 2 days not overnight get real.

i suggest you grow a brain cell.

what a stupid comment/post.

 getting very personell with your replies to this guy arnt you pal, had a bad day m8 or are you always this nasty ???


what a plank
Title: Re: Not a great start
Post by: Alex Gardiner on March 25, 2009, 07:47:31 am
I filled in the on-line form yesterday with Gardeners as I need a 60 foot pole and quite quickly.
No response yet >:(

Hi Neil

Just seen your post.  Was this an order or an email query?  When an order is generated on-line, an automated email is sent (almost immediately) to confirm that it is being processed.  I'm not sure why you this hasn't happened in your case  ???.  It might be best to contact the Office direct to see what has happened and they will be able to advise you if your order has shown up on their system.  If not, they can sort it out for you over the phone.

If it was an email query, again I am not sure why this has not been responded to.  I'm out working today but I will ring the Office and check if they have received an email from you.  Again, might be best just to give them a ring.

Sometimes emails just don't get through.  I will check the system and see if there is a problem.
Title: Re: Not a great start
Post by: D B Services on March 25, 2009, 08:14:56 am
Jonisdel has a point.

If the point was just to get Alex's attention the title of the thread would have been a lot different.

He is a bit blunt in his language but he has hit the nail on the head this time.

Dan
Title: Re: Not a great start
Post by: gary999 on March 25, 2009, 09:26:31 am
i think some people on here need to get a grip ::) ;D
Title: Re: Not a great start
Post by: WCE on March 25, 2009, 10:31:44 am
I filled in the on-line form yesterday with Gardeners as I need a 60 foot pole and quite quickly.
No response yet >:(

Hi Neil

Just seen your post.  Was this an order or an email query?  When an order is generated on-line, an automated email is sent (almost immediately) to confirm that it is being processed.  I'm not sure why you this hasn't happened in your case  ???.  It might be best to contact the Office direct to see what has happened and they will be able to advise you if your order has shown up on their system.  If not, they can sort it out for you over the phone.

If it was an email query, again I am not sure why this has not been responded to.  I'm out working today but I will ring the Office and check if they have received an email from you.  Again, might be best just to give them a ring.

Sometimes emails just don't get through.  I will check the system and see if there is a problem.
One thing have you  checked your spam/junk folder Neil?
Title: Re: Not a great start
Post by: jonisondell on March 25, 2009, 11:37:43 am
Put youself in the suppliers shoes, look at the damaging wording of the post, to his reputation and potential buyers.

The buyer is compaining in an open forum the next day

Just imagine one of your customers naming you here complaining about poor workmanship
Title: Re: Not a great start
Post by: gerard mcmanus on March 25, 2009, 03:35:54 pm
There is a poster in a hair dressers I go to which says,

If I do a bad job tell me,
If I do a good job tell everyone else.

I think this is courteous, as if you really want anything done about what you are unhappy with, the person that provided the service should be your first port of call, if they refuse to fix it and deal with you, then fine tell people. Business are built on there reputation, it’s what separates the good from the cowboys.

But can you honestly say there is a need for name calling here.
Title: Re: Not a great start
Post by: Dave Turley on March 26, 2009, 05:47:49 pm
WOW! this is all like a flashback to the tennetclean "weekend pint and a fight"....

ah, those were the days!
Title: Re: Not a great start
Post by: AuRavelling79 on March 26, 2009, 05:52:05 pm
WOW! this is all like a flashback to the tennetclean "weekend pint and a fight"....

ah, those were the days!

Should we do council estates? Discuss ...  ;D
Title: Re: Not a great start
Post by: elite mike on March 26, 2009, 06:19:42 pm
WOW! this is all like a flashback to the tennetclean "weekend pint and a fight"....

ah, those were the days!

what happened to him , is he still reporting all the ladder boys ;D ;D
Title: Re: Not a great start
Post by: Clive McDonald on March 26, 2009, 06:31:51 pm
i was just abou to ask too.His last posts were that he had bought the 25k ionics package. He was a a funny mixture, very good info and attitude on anything work related. Totaly switched on in business terms, but the side to him that liked a row about what sort of customers council house tenants were, or the illegal use of ladders, was a bit intolerant.

Anyone got a tennant update?

As regards the topic i bought the very same item off the site about two weeks ago and had a confirmation email in minutes.It came in about two days.

Alex gets into trouble for these posts and will end up banned if we keep it up.With his technical help and info which is very even handed i consider he is the closest thing to an expert that we have and too valuable a resourde to lose.
Title: Re: Not a great start
Post by: Moderator David@stives on March 26, 2009, 06:59:36 pm
No.

we dont mind the Attack Alex posts.

He gets free publicity through it

We just hate the kissy kissy ones, kiss kiss kiss
Title: Re: Not a great start
Post by: Ian Lancaster on March 26, 2009, 07:03:09 pm
No.

we dont mind the Attack Alex posts.

He gets free publicity through it

We just hate the kissy kissy ones, kiss kiss kiss

Well I think Alex is absolutely lovely ;D

 :-* :-* :-* :-* :-* :-* :-* :-*

 :P
Title: Re: Not a great start
Post by: Clive McDonald on March 26, 2009, 07:07:32 pm
humph!

I sometimes get emails off forums i don't go on often, someone called Manny for instance is forwever geting in touch.That's an example of an admin guy, a mod, doing his job.

With that in mind you could contact tennant and say we want to know what he's up to.
Title: Re: Not a great start
Post by: Helen on March 26, 2009, 07:49:03 pm
niel, when i get a problem with something i buy i contact them directly, i dont moaning like an old woman on an open forum, rubbishing them.

you orded it yesterday, normally things take min 2 days not overnight get real.

i suggest you grow a brain cell.

what a stupid comment/post.

oo'er missus, did we have a bad day? Can't see a complaint, can't see that delivery was expected overnight as no order was made. You mention brain cells, put yours into gear before your fingers mate and wind yer neck in..... ;D
Title: Re: Not a great start
Post by: Neil Williams on March 26, 2009, 09:11:52 pm
niel, when i get a problem

You have one. Namely that you can't read and copy my name letter for letter, and it's only four letters at that.

rubbishing them.

Suggest you re-read what I put. Where did I 'Rubbish' them, all I was doing was using that tried & tested method on here to contact Alex ;D

you orded it yesterday, normally things take min 2 days not overnight get real.

Read before you hit that send button. Where did I say 'ordered?' Having spoken to Alex (really nice guy by the way) I'm just getting things in place to order the 55 foot pole.

i suggest you grow a brain cell.

Umm at the risk of dropping to your level I'll refrain from commenting on that.  8)
Title: Re: Not a great start
Post by: Tosh on March 26, 2009, 09:26:49 pm
C'mon guys, stop bickering; be professional; and remember this is a window cleaning forum!

 ::)

 ;D
Title: Re: Not a great start
Post by: dai on March 26, 2009, 09:30:33 pm
No body ever made a single penny from trading in insults.
Title: Re: Not a great start
Post by: tacky on March 26, 2009, 09:37:44 pm
wana bet. lol
Title: Re: Not a great start
Post by: Nathanael Jones on March 26, 2009, 09:56:29 pm
No.

we dont mind the Attack Alex posts.

He gets free publicity through it

We just hate the kissy kissy ones, kiss kiss kiss

LMAO!! That gets my vote for "Post of the month"!!

:)
Title: Re: Not a great start
Post by: Clive McDonald on March 26, 2009, 10:28:41 pm
he was having a go a me you turncoat, and this is a guy who sez the guild is pants. He would be a good guy to have on board, but you need to ask him outright without sucking up to him.

To be fair to dave i asked him for help with a quote and he gave me very good advice.
Title: Re: Not a great start
Post by: Dave Turley on March 27, 2009, 07:31:35 am
no idea what happened to tennet clean.  ::)

this place seems much less abrasive recently.

and why does everyone call him tennant clean, i'm sure his profile said tennet clean
Title: Re: Not a great start
Post by: MNWC on March 27, 2009, 08:02:02 am
or was it toilet clean...... ;D

He threatened to report me to ionics.......
Title: Re: Not a great start
Post by: takeone on March 27, 2009, 11:41:16 am
No body ever made a single penny from trading in insults.

Well a lot of stand up comedians have between them and the crowd..  ;D
Title: Re: Not a great start
Post by: WCE on March 27, 2009, 11:53:14 am
no idea what happened to tennet clean.  ::)

this place seems much less abrasive recently.

and why does everyone call him tennant clean, i'm sure his profile said tennet clean
For a long time he was lurking but just looked at his profile and he hasn't been on since 13/01/09. His email address is in his profile if anyone wants to ask him  ;)