Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: johnny_h on March 02, 2009, 06:07:22 pm
-
a customer has decided to go else where as i wasnt going to come and do her windows this week as a special shes missed the last 3 cleans due to being out and has missed a total of 5 out of the last 12 and im due there next week now her mate has decided to go with her >:( she cancelled about 10 mins ago one was under priced anyway but i did pick some new work up this weekend that will more than cover them
2 steps forward one back
-
Johnny,
What do you mean by:
shes missed the last 3 cleans due to being out
Don't you just clean if they're out and either collect or leave a SAE?
-
No worries chap, seems like it was a pain anyway
Tosh some customers dont like you to do them if theyr not in...as annoying as it is they do!
-
well rid if you ask me ::)
-
Tosh some customers dont like you to do them if theyr not in...as annoying as it is they do!
I've had one like this; a mean old woman who we dropped; but this was about seven years ago.
I can't believe established window cleaners keep stuff like this on their 'books'.
-
tosh they were not done simply because she wouldnt leave the gate open or leave a key with a neighbour they wanted their windows done on a friday but not if it was wet / going to be wet lol they are smack bang in the middle of 14 customers thats why i was more than patient with them they should of gone long ago
-
tosh they were not done simply because she wouldnt leave the gate open or leave a key with a neighbour they wanted their windows done on a friday but not if it was wet / going to be wet lol they are smack bang in the middle of 14 customers thats why i was more than patient with them they should of gone long ago
Johnny,
People like this are after a 'special service' and unless you can charge them a 'specially high price', don't bother with them.
-
Eh dont clean them if the punters arent at home....................... I think i will youll find! or I wouldnt bother.
-
tosh they were not done simply because she wouldnt leave the gate open or leave a key with a neighbour they wanted their windows done on a friday but not if it was wet / going to be wet lol they are smack bang in the middle of 14 customers thats why i was more than patient with them they should of gone long ago
Johnny,
People like this are after a 'special service' and unless you can charge them a 'specially high price', don't bother with them.
Well said Tosh, I will accommodate some requests, but you can't let people mess you about, or as I said to one of my custies recently:-
I'm not a dentist I don't make appointments ;D