Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: LWC on January 29, 2009, 10:03:51 pm

Title: Collecting and husbands...
Post by: LWC on January 29, 2009, 10:03:51 pm
I know 9 time out of 10 husbands dont want us to clean the windows but they can be so rude.

Got to one tonight and i was like "hello window cleaner"
Get the look "yeh...." real short
"Cleaned your windows the other day"
"yeh....."
"just collecting the money?"
"i aint got any money"
"ok"

He was really ambrupt (spelling?) Stood there feeling really embarassed, theres no need for them to be so rude.
Title: Re: Collecting and husbands...
Post by: clean on January 29, 2009, 10:08:11 pm
Yep,use to get it myself when i did alot of domestic
Went like this, Knock on door
Husband would answer "ye"
Me "window cleaner"
Husband "her ins`nt in"
Me GOBSMACKED
What the hell is wrong with some people ???  >:(
Title: Re: Collecting and husbands...
Post by: johns window kleen on January 29, 2009, 10:11:07 pm
Yeah ive got a few like this but I give them back exactly what I get.
One tells me not to bother no more as he will do em, so next month I go back I knock on door and missus comes out and I ask if she wants em done as hubby said leave it, and she says yeah he told me what he had said, but he wont do em , so carry on doing them,. She then said she was going out so when finished knock and he'l pay you.
 He comes out all sheepish, pays me, I just smile at him take me money and walk off.
Love it!!
Title: Re: Collecting and husbands...
Post by: Pole 2 Pole on January 29, 2009, 10:12:11 pm
Abrupt(if ya wondered) when am i gonna get the title of CIU spellchecker?lol Mate,sometimes people and quite often,insignificant men(in my experience too) raise their ugly head. It's probably nothing personal at all. Just the run o the mill control freak who frequents in physical matrimonial activities,if ya know what i mean. I think i've built up a psychological profile of people like this. Just nasty twats. Me? I'd move on. Ok, fellow comrades,slaughter me   :-X
Title: Re: Collecting and husbands...
Post by: Tosh on January 29, 2009, 10:12:41 pm
"i aint got any money"

So you take a step forward, have plenty of eye-contact, and say, 'I will take a cheque...'
Title: Re: Collecting and husbands...
Post by: Pole 2 Pole on January 29, 2009, 10:14:05 pm
I didn't call them fools....I called them Tw*ts......stop monitering my cursing  ;D
Title: Re: Collecting and husbands...
Post by: LWC on January 29, 2009, 10:17:02 pm
"i aint got any money"

So you take a step forward, have plenty of eye-contact, and say, 'I will take a cheque...'

I usually do but this guy looked like he wouldnt of minded lamping me one...eek
Title: Re: Collecting and husbands...
Post by: Pole 2 Pole on January 29, 2009, 10:18:22 pm
Have ya got an ettore scraper LWC?  ;D
Title: Re: Collecting and husbands...
Post by: LWC on January 29, 2009, 10:19:35 pm
Have ya got an ettore scraper LWC?  ;D

Lol, yeh, in m back pocket all the time, handy little tools them!
Title: Re: Collecting and husbands...
Post by: matt on January 29, 2009, 10:22:45 pm
if the hubby answers the door, i allways ask " is she in "

seems to allways get there attention ;)

if they are not it, i always say, oh i will call back then

they then ask, whats its about

oh its ok i reply

Title: Re: Collecting and husbands...
Post by: Pole 2 Pole on January 29, 2009, 10:27:22 pm
Quality Matt...........Can't beat the occasional mind game  ;D I'd chuck in "Oh she asked me to do her insides too" That oughta boil the blood  ;)
Title: Re: Collecting and husbands...
Post by: chris@c.m.s on January 29, 2009, 10:28:11 pm
If there in I always give them the choice of paying there and then or sending a cheque, I hate it when they are running around raiding the kids piggy banks just to pay, I really am very relaxed about payments and I feel my customers respect that and pay promptly anyway, and I always have a steady flow of cheques through the post and very few problems.

I also feel that if they regularly don't have cash around and your at the door demanding it they are more likely to say forget it.  
Title: Re: Collecting and husbands...
Post by: Pole 2 Pole on January 29, 2009, 10:28:26 pm
I can see this post running for a while  8)
Title: Re: Collecting and husbands...
Post by: luther1 on January 30, 2009, 08:19:22 am
I act dumb(quite easy).I put up with a bit of ignorance then trample over their flower beds on the way back to the van.If they are too rude,i don't take any s*&@.
Title: Re: Collecting and husbands...
Post by: Alex Gardiner on January 30, 2009, 08:24:47 am
In 24 years of window cleaning, I have never gone round collecting so have not encountered this. Either they pay me when I do the job, so if the husband is there when you clean they feel part of the process so have no problems or I never see the husband - just a cheque in the post.

I have also found that quite often it is the husband that initiates the WC process as they want a 'way out' of doing it themselves. This is exactly what I have done, I arranged for another window cleaner to clean my windows once a month and I pay him by standing order. Means they get done regularly and I do not get nagged. It means that I am always glad to see the window cleaner.
Title: Re: Collecting and husbands...
Post by: Sir Squeaky on January 30, 2009, 08:40:47 am
I agree about the husbands thing. They're a pain.

Another thing that happens is when the bloke sees you when you turn up, and it's the wife you know, not him...
More often than not he says "no thanks mate!" >:(
Title: Re: Collecting and husbands...
Post by: Oakley Windows on January 30, 2009, 08:46:51 am
Abrupt(if ya wondered) when am i gonna get the title of CIU spellchecker?lol Mate,sometimes people and quite

Generally you put spaces between words  ;)
Title: Re: Collecting and husbands...
Post by: AuRavelling79 on January 30, 2009, 09:33:53 am
Don't collect, don't collect, don't collect, don't collect, don't collect ...
Title: Re: Collecting and husbands...
Post by: Pole 2 Pole on January 30, 2009, 12:06:00 pm
Abrupt(if ya wondered) when am i gonna get the title of CIU spellchecker?lol Mate,sometimes people and quite

Generally you put spaces between words  ;)
Cheeky sod. My spacecheckers broken  ;D
Title: Re: Collecting and husbands...
Post by: Dean Taberner on January 30, 2009, 01:37:42 pm
The wife isnt in!!! ;D ;D ;D ;D
Title: Re: Collecting and husbands...
Post by: LWC on January 30, 2009, 02:28:41 pm
Just had message on phone with the wife (shes really nice) apologising...poor girl
Title: Re: Collecting and husbands...
Post by: Pole 2 Pole on January 30, 2009, 02:38:48 pm
Get in there  ;D
Title: Re: Collecting and husbands...
Post by: luther1 on January 30, 2009, 03:06:07 pm
If you had a misses like mine you'd go collecting too.
Title: Re: Collecting and husbands...
Post by: LWC on January 30, 2009, 04:06:27 pm
If you had a misses like mine you'd go collecting too.

here here lol!
Title: Re: Collecting and husbands...
Post by: Ian Lancaster on January 30, 2009, 04:23:52 pm
Don't collect, don't collect, don't collect, don't collect, don't collect ...

I like collecting :)

I get to see customers face to face that otherwise I'd never see.

I like the chat on the doorstep and it helps give my service the 'personal' touch ;)
Title: Re: Collecting and husbands...
Post by: Tosh on January 30, 2009, 04:41:11 pm
I'm currently skint; though all the bills and shopping have been paid/covered (just); but I'm outstanding just about all of my commercial work payments I've done this month, and a few from last month too (it all adds up to a tidy sum I could book a holiday with); and I did them all at the beggining of the month.

The only thing I like about collecting from domestic customers is that it keeps my cash flow to a reasonable level; especially at times like now; and I can cover the bills.

I really dislike being skint when I'm owed so much money.




Title: Re: Collecting and husbands...
Post by: Fieldsy on January 30, 2009, 04:56:28 pm
A lady asked if we could quote for her house, so we did, and put a card through her letterbox while she was out. We then hear that the husband refuses to pay for the windows to be done and that HE will do them himself (yh ok). Lady has given him an ultimatum, do the windows within the next two weeks or we get the job...lol   He works 12 hour shifts, the windows are mostly leads, one sitting above a pitched roof and two large sets of patio doors, one of which is on the 1st floor !!

Oh I do like it when the female of the species puts her foot down  ;D
Title: Re: Collecting and husbands...
Post by: jaykie on January 30, 2009, 05:05:15 pm
A lady asked if we could quote for her house, so we did, and put a card through her letterbox while she was out. We then hear that the husband refuses to pay for the windows to be done and that HE will do them himself (yh ok). Lady has given him an ultimatum, do the windows within the next two weeks or we get the job...lol   He works 12 hour shifts, the windows are mostly leads, one sitting above a pitched roof and two large sets of patio doors, one of which is on the 1st floor !!

Oh I do like it when the female of the species puts her foot down  ;D

PMSL, I was the Male in these situations 12 months ago, we got town house and my missus asked a w/c how much, £15 was his price, i told her theres no way and that ill do them, lol she said, if you say so, within 2 months id bought a renault trafic, got 650 ltr system put in and now i clean my own windows (when i can be bothered) oh and when i now quote for 3 storey town houses i know exactly what the man of the house says when the doors shut  ;D

Chris
Title: Re: Collecting and husbands...
Post by: Fieldsy on January 30, 2009, 08:11:30 pm
lol  excellent story Chris  ;D    Somehow I don't think this guy will be starting up though  ::)   
Title: Re: Collecting and husbands...
Post by: johnny_h on February 01, 2009, 08:21:15 pm
one of the reasons i wont colect is the attitude of the  husbands and hate it even more if they are in when i do them they seem to think its so easy have been told " dont bother mate " and not gone back only to be confronted by the wife who went totally nuts when she found hed cancelled he does them now every now and again ive been told takes up most of his saturday when he does