Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: COLIN BRIGHT on May 19, 2008, 05:56:46 pm
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is it worth it or not, I have been a member since 2002 and never met anyone who knows what they do
quite a few know of the NCCA
so is it worth rejoining?
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I think that people see NCCA as UK and IICRC as US ............. some feel the UK version more appropriate ;)
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and visa versa ;)
the future advantage of been an iicrc member will give you the benifit of cleaning commercial carpets without the makers warranty been affected.
In other words the manufactures will be insisting on a iicrc members only cleaning the said carpets, other wise the warranty will be invalid.
now thats surly a good reason :-\ if it is infact coming into force in the future.
geoff
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Nobody has Ever asked about IICRC in the commercial envoiroment
im a bit of a losss as to how being a member will make any difference to the manufacturers
surley being a NCCA sholud be enough?
or has anyone ever come across the warranty issue while doing commecial?
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Never had a customer ask about a manufacturers warranty before cleaning it, perhaps they know that I am a NCCA member ;) I agree with Chris on this one, I get customers directly from the NCCA site and because I use my membership in our marketing, well worth joining.
Regards
S
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I never said that commercial customers ask you for iicrc membership
I did say that in" the future the membership will be benificial" because newly installed carpets will carry the warranty providing they are cleaned by a member. and void if not , no reason to make it up ,only what i was told could be happening by the IICRC .
strange though I have never been asked if i was a member of the ncca ;D but have been asked if a member by the iicrc , yes by a national chain of serviced business centres, and also insisted the carpets were not h/w/e cleaned as this too voided the warranty .
geoff
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oh well, truckmount not much use on that one then!
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I can't believe that ::)
S
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I can't believe that ::)
S
Me neither.
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Tap in carpet cleaning on a UK Google search, NCCA number one, IICRC....er....still looking....nowhere. :'(
What would a customer put into a search to 'discover' the IICRC then??
A regional or even town search wouldn't show it either.
Regards
S
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Thats exactly what one of my recent clients did,
He went to the NCCA website doing what Spencer pointed out, clicked Find A Cleaner, then North West region, clicked on the link to my website, liked what he saw, phoned me and booked me - even though I was 40 miles away and some largish towns inbetween like Blackburn, Burnley, Bolton, Preston etc.
That one job paid for my first year subscription with a bit left in my pocket thank you very much.
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Colin
Now what is it that you do? ;)
Geoff
Who told you that ???(because newly installed carpets will carry the warranty providing they are cleaned by a member) also would this include daily maintenance Mr Henry.
Only time I would not use hwe is when there is a void. :D
Like the idea of Bics one get an NVQ customer know what NVQ stands for. 8)
Joe
Must get me a web site ;D
Len
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The warrenty thing is a USA hang up, Dave Leahona will fill you i o it. They try to get out of every thing i the States or sue the arse off you. The UK has not got to hat stage yet thank god.
Bear in mind the owner must keep the right maintanence i place for the warrenty to stand, ie regular vaccing with the correct machine, regular cleaning ( 3month,6month 12 month dependant on usage), not allowing contact with direct sunlight etc etc etc.
We call it just covering your arse ;D
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Spencer and Pete,
so you are saying you dont believe me, well thats up to you,
now what part dont you believe?
the part where I stated "if I was member of the iicrc"
the part that said " I couldnt h/w/e "
or was it the part that said " I have never been asked if I was a member of the ncca"?
or even, every word of my reply you didnt believe :)
and, well done Joe for getting a job from the ncca ........ 40 miles away too , just goes to show how the ncca website works so well then , doesnt it ;)
I wonder why all the ncca members within eighty miles didnt get a call ;D
geoff
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Joe did you go out to survey first or do it over the phone?
Shaun
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now thats a good point Shaun, :)
afterall isnt that reccomended by the ncca?
geoff
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I wonder which part ::)
If you fill the page with waffle it may detract from the point made, which is
'How on earth would Joe public know anything about the IICRC'
They ask you about the IICRC but never the NCCA...... the odds of that happening are pretty slim.
How did they know??? I cant find any advertising in the local YP or Thomson Local either.
As Chris said, if you are in the US then fair enough.
S
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When you've done the IICRC training then it's chep to have, the training is £200 per course and takes 2 days per course but the wealth of knowledge is fantastic, more theory than practical which means you can waffle your way around the customer :o
But the IICRC hasn't done in this country what it has in the US, things are slower by far over here I don't think both of teh organisations would get away with it over there.
Shaun
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Geoff
The part I found surprising was the fact that they would only warrant a muck spreader and not HWE.
Pete
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Joined the farming community Pete ? In spite of Liahonas status on here his muck spreading comment is unjustified, as any user of bonnet mopping systems, who does it properly will agree.
There are a fair number being converted to the method across the pond where it's more established than here
I used a Texatherm system a couple of years ago and was astonished at the SOIL REMOVAL that resulted.
The emphasis being on removal, not just moving around.
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Same term would apply to Envirodri/Host systems as not extraction in the stronger term ............ Charly pads must extract soil or they would not need washing ::)
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Pete,
the only time I have used a " muck spreader " is to go over a wicking back problem water mark :)
I can see the point you are making , but if a client requests a different method to h/w/e because of warranty issues , then I oblige, i do not wish to lose the contract.
Note. I never anywhere in my replys mentioned bonnet....... did I ? perhaps you were been a little presumtious , or are other methods also classed as muck spreading ;)
Geoff
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yep
#
they all are
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Joe did you go out to survey first or do it over the phone?
Shaun
No I didnt go out to do a survey first
but neither do I only do cold water carpet cleaning just because I have a Scorpion :)
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Geoffrey still hasn't answered the question......... ???
How on earth do his customers find out about the IICRC and then ask him about them, in 24 years
not one customer has asked me ::)
I think its a Ted Rogers moment.
Enough said.
S
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There are none so blind as those who cannot see ? I'm a bit surprised and disappointed at the attitude coming across recently from T/M operators
There was some good and reasoned debate over the past couple of weeks with a lot of good DISCUSSION taking place.
A lot of people only read what's posted and never respond, or question, or argue, so the arrogant statements usually go unanswered with I presume the bulk of people feeling intimidated, or insulted.
If you use a T/M fine, we know about their POTENTIAL you don't have to ram it down non T/M owners throats. You're not SUPERIOUR although you might have the potential to be, you know, or should know that many highly successful businesses do not use T/M machines, being perfectly happy to use other methods and build successful busnesses in doing so.
Now, there are many regular posters on here who are T/M owners, with most of them using other methods when the occasion demands. They are demonstrating their confidence, professionalism and good sense in their posts.
I often wonder why people boast about their big powerful machines and their superiority...............Actually that's not true, I know perfectly well why they do that. You meet them all through your life from childhood through to adulthood.
Spencers post beat mine so I 'll clarify by making it clear that this is in rely to the post by Pete Sweeney
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carpet guy.
well said . as I do own a t/m and I also utilise other methods I have to hand , I dont knock other c/c cleaning methods each has its own respective place , and evrey c/c has their preffered choice .
what Spencer is saying is his method is the only one to be used " tunnel vision , I think they call it"
In answer to your question Spencer , the company in question asked me because the suppliers and installers of the carpet had stipulated it , simple enough.
Why have you got it into your head I am making it up? I have nothing to gain by it, or do you think I am attacking the ncca ? not at all.
Infact, in my initial reply all Ibasicly did was state something I was told by the iicrc instucter and you jump down my throat, so please get of your high and mighty horse, open your eyes and stop acting like a primadona.
sorry wont be able to answer any more or your questions untill late tonite, I have a full day then a 45 mile trip to clean a commercial , oh dear they dont want h/w/e !!!
why because they are happy with system I use in their other premisis.
geoff
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Not the first time i have heard this rumour about IICRC only cleaning for commercial carpets .......... not sure if and when it will become set in stone though .......... suppose i will need to join if i want to keep Parliament work, when it is 'the rule' ???
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But Rob, I don't operate a truck mount.
And I don't mean to seem arrogant but I just don't believe that a rotating pad (or anything else for that matter) cleans as effectively as HWE. Thats all
And Geoff, you are quite right, if thats what custy swaid then you are just doing what you need to do. I said I was surprised by custys comments, not that you had done anything wrong
Pete
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If you expect a return on your money from the IICRC web site you will not get it.
I use it when taking to customers to explain that I have undergone some form of training etc to a high standard. I so not claim university status for IICRC like some,
If Colin is a member of NCCA I think that is all you need as although you are not registered with IIRC you can still mention your certificates I think.
Has the yearly cost come down as I thought I paid more last year?
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i am a NCCA and an IICRC member, but was just asking the question about what you guys think the benifits,you have to take a IICRC test every 2 years i think
i have been to alltec on what i thoughtr was an IICRC course but because of some daft ruling, the instructor, Keith Robinson, did'nt have the right colour shoe loces or some load of crap that meant in their eyes at the time we could'nt sit the exam
the course was great though
what a Fu****g LIBERTY!!!!!!!!!!!!!!!!!
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You have to get a continuing Education stamp
Funny mine is due but i can find no mention on this years renewal notice
Day out could have had one but Organizers would have had to send details I think they went to US to make it an aproved event ec.
Bit Stupid ALLTEC not having paperwork as Director of Training is Vice President or some other tittle
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Colin,
I think you will find that you only have to get the credits by doing regular courses if you become a IICRC Certified Firm. I also believe that to take part in this business about warranty work, you also have to become an IICRC Certified Firm, and not just a registant member.
Dave.
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I only remain a member cos of the disaster restoration work I do, and its connections with some other companies here.
if you just do carpet cleaning then forget it
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Geoffrey,
Thank you for your reply, I have read sarcastic and negative comments from you before regarding the NCCA, and know your opinion from other forums.
Forums like these are read by many people, often without reply or post. I feel that for a newbie willing to risk savings/time/future on a carpet cleaning venture would benefit far more by being involved with the NCCA than the IICRC.
Some people may consider some b~*ls1te spoken as fact and end up getting hindered instead of helped.
The commercial market in the UK is shrinking, Nationals want to deal with Nationals, this is not exclusive as there are some exceptions I know, I wouldn't advise anyone to follow this path, with th ICCRC appealing to this type of customer then why waste your time?
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Spencer,
fisrt of all let us clea the air a little here :)
As you are so plainly peeved regarding negative and sarcastic comments, apparently!!! any comments made by myself on this thread were in a response to your attitude towards my reply I posted on here.
In other words , you were " when it boils down to it " calling me a liar over a few facts I made.
How would you react Spencer?
Regarding my attacks on the ncca on other forums, ??? :o I am confused, please would you copy and paste , any direct of the ncca. I doubt it very much.
I have high regard for mr bolton, I learnt alot from him on his courses and our friend on here Ken who was I believe, until recently and active commitee member. So were on earth you get that idea from I dont know.!!!
You are not getting confused with some of my replys and comments regarding a cornish company are you? ;)
Geoff
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Sarcastic remarks made on many posts, the NCCA ones were on a forum you used to post on, unfortunately
they seem to have wiped any trace of your existence off the site.
I can understand someone defending one of the organisations they subscribe to but some of your comments do leave me scratching my head.
S