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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: gsw on April 06, 2008, 08:44:07 am

Title: selling work, what do you tell the customer?
Post by: gsw on April 06, 2008, 08:44:07 am

Hi all,

I have agreed to sell some of my work to another wc, those of you have done so in the past, how did you inform your customers......... I dont want to give them the impression they are being "trafficked" !!!

cheers, greg

Title: Re: selling work, what do you tell the customer?
Post by: LWC on April 06, 2008, 03:20:33 pm

yep, when ive done it, ive wrote a letter, photocopied how many houses there are, then took the new cleaner round to meet them, if theyre not in i stick one thoughr letter box, and if they are i explain to them and give them a letter.

something along the lines are

thank you very much for your custom in the past years. i have picked up alot of work and i can no longer get round everyone in time so MR X well be looking after you. thank you again for your custom.

Title: Re: selling work, what do you tell the customer?
Post by: Tosh on April 06, 2008, 03:48:58 pm

Quote from: LWC on April 06, 2008, 03:20:33 pm

thank you very much for your custom in the past years. i have picked up alot of work and i can no longer get round everyone in time so MR X well be looking after you. thank you again for your custom.

Pretty much the same as above apart from I add a line saying:

'We hope that finding you a new, reliable window cleaner is appreciated.  If you have any queries, please don't hestitate to get in contact with us' (or words to that effect).

Title: Re: selling work, what do you tell the customer?
Post by: cvdewsbury on April 06, 2008, 04:03:04 pm

tell them youv,e had enough of scraping poop off  windows and are retiring to your apartment in the Caribbean ;D