Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Aquakleen Restoration Services on August 23, 2007, 06:34:05 pm

Title: John & Lynn Kelly at Restormate
Post by: Aquakleen Restoration Services on August 23, 2007, 06:34:05 pm
Hi all

I just want to say a big thanks to John Kelly at Restormate in Killingworth, Newcastle-Upon-Tyne. I took my hand tool in to be fixed and he sorted me out. A very big thanks!

I think the quality of service is excellent and the chemicals are very reasonably priced. Great service all round. Well done to a modern day cleaning hero!

John.
Title: Re: John & Lynne Kelly at Restormate
Post by: stevegunn on August 23, 2007, 06:52:02 pm
Been saying it for a long time John & Lynn are a pleasure to deal with no pressure just honest good advice 8)
Title: Re: John & Lynne Kelly at Restormate
Post by: Shaun_Ashmore on August 23, 2007, 07:12:25 pm
I'll 2nd that, try the super Nemesis it's an excellent product.

Shaun
Title: Re: John & Lynn Kelly at Restormate
Post by: ianharper on August 23, 2007, 07:38:20 pm
john

how about posting a link to their site so others can benefit

respectfully

Ian harper
Title: Re: John & Lynn Kelly at Restormate
Post by: Aquakleen Restoration Services on August 23, 2007, 07:53:52 pm
Hi

No problem: http://www.restormate.co.uk

I hope you all find this of great use!

Best

John
Title: Re: John & Lynn Kelly at Restormate
Post by: Andy Hogarth on August 23, 2007, 08:02:29 pm
I always get fantastic advice from John and Lynne, They always reply to emails and there products are top notch at a great price.

Thanks you two

Andy
Title: Re: John & Lynn Kelly at Restormate
Post by: Fintan_Coll on August 23, 2007, 11:57:56 pm
Good to hear a story like that now and again, keep up the good wqork John and Lynn.
Title: Re: John & Lynn Kelly at Restormate
Post by: AquaMagic on August 24, 2007, 01:06:01 pm
Allways had good service from John on the few times ive done business with him.

Dene
Title: Re: John & Lynn Kelly at Restormate
Post by: *paul_moss on August 24, 2007, 08:25:51 pm
Met John a couple of times , a nice guy.
Most of all genuine.
Title: Re: John & Lynn Kelly at Restormate
Post by: Ian Gourlay on August 25, 2007, 02:40:05 pm
if you click the signiture at the bottom of Johns postings you will get to his site.

The Moderators do not encourage supplier plugging
Title: Re: John & Lynn Kelly at Restormate
Post by: darren72 on August 25, 2007, 02:52:02 pm
Whats the difference between the carpet cleaning section and the window cleaning section when it comes to suppliers advertising there products.In the window cleaning section its blatently obvious the constent advertising by certain suppliers including prices ect but on the carpet cleaning section its not allowed.I just think it should be the same rules for everybody.
Title: Re: John & Lynn Kelly at Restormate
Post by: Art on August 25, 2007, 03:13:20 pm
Whats the difference between the carpet cleaning section and the window cleaning section when it comes to suppliers advertising there products.In the window cleaning section its blatently obvious the constent advertising by certain suppliers including prices ect but on the carpet cleaning section its not allowed.I just think it should be the same rules for everybody.

Well said Darren. You beat me to a similar post  ;)

Ian, surely good service from a supplier is of benefit to forum members ?

Out of all the suppliers that come on these boards John Kelly is the only one i can think of that doesn't push the fact that he's a supplier.

He's forever trying to help people on here with unbiased advice

Arthur
Title: Re: John & Lynn Kelly at Restormate
Post by: lands on August 25, 2007, 03:31:45 pm
Hear Hear to that. Don't know restormate but will give them a try. Went to get a wand fixed at a well known place recently and by the time I left I needed a sweet cup of tea just to get over it. The thing I realised too was that the person giving the hard sell did'nt actually know what he was talking about which made him look even more stupid.

Pete
Title: Re: John & Lynn Kelly at Restormate
Post by: venom on August 25, 2007, 07:53:22 pm
used them myself and excellent :)
Title: Re: John & Lynn Kelly at Restormate
Post by: Ian Gourlay on August 25, 2007, 10:47:11 pm
You always get one ,did I not tell you where to find John Kellys link normally ;D ;D
Title: Re: John & Lynn Kelly at Restormate
Post by: darren72 on August 26, 2007, 09:30:22 am
Ian see if you go onto the window cleaning forum there is plenty of posts from suppliers plugging there own products including price lists but if a supplier on this forum mentions his own products usually trying to help somebody he gets his wrists slapped and iam not just talking about John Kelly iam talking about in general.


Title: Re: John & Lynn Kelly at Restormate
Post by: Aquakleen Restoration Services on August 26, 2007, 12:05:02 pm
John even give me a free sample bag of Formula 90 which Ive not tried yet (im waiting for a really dirty carpet to have a go on). Has anyone used this powder and is it good? John
Title: Re: John & Lynn Kelly at Restormate
Post by: *paul_moss on August 26, 2007, 04:54:53 pm
I have used it i the past and found it ok. My preference at the moment is Ultimate Master.
Title: Re: John & Lynn Kelly at Restormate
Post by: PaulKing on August 26, 2007, 10:32:01 pm
Formula 90
Can honestly say I have'nt found a better powder to date.
 

Title: Re: John & Lynn Kelly at Restormate
Post by: Shaun_Ashmore on August 26, 2007, 10:57:16 pm
I like Hidry(sp) from Hydramster at the moment but it's a toss up between liquid formula 90.

Paul are you not putting any comments on how Restormate are?

Shaun ;D
Title: Re: John & Lynn Kelly at Restormate
Post by: Jason Hedges on August 28, 2007, 01:12:57 am
I really rate John and Lynn highly :)

I order bits and pieces from them quite regularily and have found their service first class. Spoke to John a week ago regarding a problem job and he was more than happy to help (phoned me back while busy on a flood job!).

Once ordered some supplies and card wouldnt clear (no funds probably) but they sent bits out same day for urgent job, didnt know me from adam then but honoured verbal agreement....

My hats off to you at restormate, great products, keen prices and above all excellent customer service..... What more could you ask for ;D!

Keep up the good work.

Kind regards,
Jason.
Title: Re: John & Lynn Kelly at Restormate
Post by: PaulKing on August 28, 2007, 02:01:15 pm

Paul are you not putting any comments on how Restormate are?

Shaun ;D

Did'nt want to let on but they are really evil, they poke pins into CARE BEARS!!!!

Honestly I like that they stock different ranges, better than a one trick pony like some other suppilers. If they ever get the Hydramaster range, I give that Hidry a go, really think you need to give a product a few days to see if it works for you or not.
Title: Re: John & Lynne Kelly at Restormate
Post by: calmore on August 29, 2007, 09:27:53 pm
I'll 2nd that, try the super Nemesis it's an excellent product.

I'll third that!

Just got round to using a sample I got sent many months ago. It really works very well!
Title: Re: John & Lynn Kelly at Restormate
Post by: PaulKing on August 31, 2007, 08:19:54 pm
went in today and he was pulling the heads of bratz dolls !

tried to say they were his daughters, a likely story. one had a toon strip on, dead giveaway!

Title: Re: John & Lynn Kelly at Restormate
Post by: Deep Clean Newcastle Gateshead on September 02, 2007, 09:37:59 am
John and Lynne have been with me from starting up, John is great for advice, has helped me no end.
I have only respect for John and Lynne the company is competitive on price and dont push you on any produce.
Excellent customer services and knowledge of the industry
Title: Re: John & Lynn Kelly at Restormate
Post by: stevegunn on September 02, 2007, 10:19:14 am
The only downside of Restormate is they are on the darkside and Lynn won't let me put up my Sunderland premier league flag ;D ;D
Title: Re: John & Lynn Kelly at Restormate
Post by: Deep Clean Newcastle Gateshead on September 02, 2007, 11:57:26 am
Now why is that steve???
Title: Re: John & Lynn Kelly at Restormate
Post by: stevegunn on September 02, 2007, 12:22:03 pm
Now why is that steve???

She's anti-mackem ;)
Title: Re: John & Lynn Kelly at Restormate
Post by: Deep Clean Newcastle Gateshead on September 02, 2007, 12:32:48 pm
Bless, I take it shes NUFC supporter then
Title: Re: John & Lynn Kelly at Restormate
Post by: Shaun_Ashmore on September 02, 2007, 09:26:12 pm
Way things are going Steve you won't need that flag for long ;D

Shaun
Title: Re: John & Lynn Kelly at Restormate
Post by: PaulKing on September 03, 2007, 09:59:10 pm
you reckon they are getting a champions leauge one, do you?  :)