Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ladders on January 30, 2007, 07:54:49 pm

Title: Good time for a price increase
Post by: Ladders on January 30, 2007, 07:54:49 pm
Been putting up my prices these last two weeks, normaly when i do this i get one or two moaners, but up to now none  ::).

 Since the high winds the other week the windows have been  filthy, and i think everyone is so glad just to have them clean again, that no one has mentioned the price rise to me  :).

Anybody else put up prices this week ?

Jeff
Title: Re: Good time for a price increase
Post by: simon knight on January 30, 2007, 07:57:36 pm

Every time a customer says"how much is it?" I jack it up a £  ;D
Title: Re: Good time for a price increase
Post by: Sir Squeaky on January 30, 2007, 08:04:39 pm
Think I have to now I've just had my tax bill. >:(
Title: Re: Good time for a price increase
Post by: Ladders on January 30, 2007, 08:18:21 pm
Yea ROG a pound a house should cover it.

Jeff.
Title: Re: Good time for a price increase
Post by: Mr.G on January 30, 2007, 10:23:15 pm
yeah, its safe to start putting them up, now the tipping season's finished!
Title: Re: Good time for a price increase
Post by: Clear Vision on January 30, 2007, 10:29:56 pm
yeah, its safe to start putting them up, now the tipping season's finished!

Well, I don't know about that. I got a fiver Christmas tip today ;)
Title: Re: Good time for a price increase
Post by: Paul Coleman on January 30, 2007, 10:47:28 pm
Been putting up my prices these last two weeks, normaly when i do this i get one or two moaners, but up to now none  ::).

 Since the high winds the other week the windows have been  filthy, and i think everyone is so glad just to have them clean again, that no one has mentioned the price rise to me  :).

Anybody else put up prices this week ?

Jeff

Next time round for me.  Give them a little bit of time to recover from Xmas expenses but do it before the new Council Tax bills.
Title: Re: Good time for a price increase
Post by: LSB on January 31, 2007, 02:55:29 pm
my whole round will be going up in price by minimum of £1 ( some up to a fiver ) i intend to do this at easter !    i am currently putting together a 'price increase' letter    if any of you have any good ones that have worked for you   please send them to me .   thanks in advance   ,   lloyd . 
Title: Re: Good time for a price increase
Post by: pwcleaning on January 31, 2007, 03:23:11 pm
What do you say to a customer if you want to put the price up?
Title: Re: Good time for a price increase
Post by: Richy L on January 31, 2007, 04:15:04 pm
ive been putting my round up since new year.
One pound on most houses. Some i haven't put up, as i ok with the price i clean them for already.

I just say "by the way, next time i come the price will be going up .... only a quid"
I find people dont mind so much if you say it will be going up next time. that way your not surprising them with i higher bill than agreed.

With some houses i have just put the price up on the slip i put through their doors if they're not in. I havent had one complait or cancellation.
Title: Re: Good time for a price increase
Post by: S.A.J on January 31, 2007, 05:07:12 pm

I just say "by the way, next time i come the price will be going up .... only a quid"
I find people dont mind so much if you say it will be going up next time. that way your not surprising them with i higher bill than agreed.

With some houses i have just put the price up on the slip i put through their doors if they're not in. I havent had one complait or cancellation.

I do the same as Leeksons, Been putting most of mine up since the 2nd of January.
I put some up by a couple of quid hoping they would cancel, but they all just smiled and said no problem.

Stuart
Title: Re: Good time for a price increase
Post by: Ladders on January 31, 2007, 05:59:43 pm
Thats what i have been doing, if there not in i put a ticket through to say windows cleaned today, new price £..............

Jeff
Title: Re: Good time for a price increase
Post by: macc on January 31, 2007, 06:11:54 pm
ive been putting my round up since new year.
One pound on most houses. Some i haven't put up, as i ok with the price i clean them for already.

I just say "by the way, next time i come the price will be going up .... only a quid"
I find people dont mind so much if you say it will be going up next time. that way your not surprising them with i higher bill than agreed.

With some houses i have just put the price up on the slip i put through their doors if they're not in. I havent had one complait or cancellation.

Hi Leeksons, same here, £1 on them all, the only difference the ones i'm happy with i put them up 50p. The 50p adds up very nice over the year  ;D.

Only had 1 cancel but to be honest i wanted her gone, thats why i put hers up 3 quid  ;D result. She will go & ask this trad cleaner & when she hears his price she will come running back, well over the top, so i will add another fiver  :o.

Macc
Title: Re: Good time for a price increase
Post by: texas girl on February 01, 2007, 03:26:49 am
January is the perfect time to increase rates. A great time to re-evaluate the low payers to make room for the more lucrative ones! :o

 :-*
Title: Re: Good time for a price increase
Post by: KESSA on January 10, 2010, 02:31:34 am
WINDOWCLEANERS
01253 -----
Dear Customer,



WINDOW CLEANING – PRICE INCREASE

We have increased our price for the monthly  two weekly  cleaning of your property from..

£________ to £ ________.  This increase will be effective at our next clean.

It is realised that this is a nessasery increase in price, however due to increased costs.    It is hoped that this will not deter you from being one of our valued customers  and if you wish to discuss the above account.  please do not hesitate to phone me....
Thanks  again
Title: Re: Good time for a price increase
Post by: Steve Thomas on January 10, 2010, 06:22:43 am
How many times a year do you put your priceses up once, twice ?

Many thanks

Steve
Title: Re: Good time for a price increase
Post by: Mike #1 on January 10, 2010, 06:44:17 am
i put mine up once every 2 yrs
Title: Re: Good time for a price increase
Post by: leapstallbuildings on January 10, 2010, 07:20:22 am
WINDOWCLEANERS
01253 -----
Dear Customer,



WINDOW CLEANING – PRICE INCREASE

We have increased our price for the monthly  two weekly  cleaning of your property from..

£________ to £ ________.  This increase will be effective at our next clean.

It is realised that this is a nessasery increase in price, however due to increased costs.    It is hoped that this will not deter you from being one of our valued customers  and if you wish to discuss the above account.  please do not hesitate to phone me....
Thanks  again


Hi Kessa.  You are responding to posts that are 2 years old.
Title: Re: Good time for a price increase
Post by: DAVID WARD on January 10, 2010, 04:50:56 pm
thinking of putting mine up february onwards . held off now , put up every 2 years shouldv gone up last may held back  because of credit crunch ,
Title: Re: Good time for a price increase
Post by: dazmond on January 10, 2010, 11:04:37 pm
review prices every year and tell em in march that they will be going up from 1st april.i did put some up by £3,£4,£5 just before xmas though as i wasnt bothered about losing them but i didnt lose one!! ;D ;D
Title: Re: Good time for a price increase
Post by: Tosh on January 10, 2010, 11:53:54 pm
Yep, mine are going up and I think about now is the perfect time.  I've got too much work on too, so I don't mind losing any, and that's a nice position to be in.  However its rare I've ever lost a job because of a price increase before, but that could be because I don't put 'em up enough!  :-[
Title: Re: Good time for a price increase
Post by: michael papworth on January 11, 2010, 12:15:22 am
WINDOWCLEANERS
01253 -----
Dear Customer,



WINDOW CLEANING – PRICE INCREASE

We have increased our price for the monthly  two weekly  cleaning of your property from..

£________ to £ ________.  This increase will be effective at our next clean.

It is realised that this is a nessasery increase in price, however due to increased costs.    It is hoped that this will not deter you from being one of our valued customers  and if you wish to discuss the above account.  please do not hesitate to phone me....
Thanks  again


May I suggest that you re-write the letter to make less use of passives. (It is realised.../It is hoped ...) No one writes letters like this any more.

Try to make it much more conversational - what you would say face-to-face.

Something like:


++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
WINDOW CLEANING – PRICE INCREASE

Dear Customer,

I'm sorry to have to tell you that I have to increase our price for the monthly  two weekly  cleaning of your property from..

£________ to £ ________.  I'll be charging the new price from the next visit..

I know that no one likes price rises like this, but I hope you'll understand that it really is necessary. Just like everyone else, our operating costs have shot up way beyond inflation. You know that I always work hard to do the best job possible at the fairest price. I'm sure that you'll agree that the price rise is reasonable.

If you want to talk about this,  please give me a call on 01745 558395 and ask for Tommy.

Thanks  again

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Title: Re: Good time for a price increase
Post by: Window Washers on January 11, 2010, 08:10:01 am
WINDOWCLEANERS
01253 -----
Dear Customer,



WINDOW CLEANING – PRICE INCREASE

We have increased our price for the monthly  two weekly  cleaning of your property from..

£________ to £ ________.  This increase will be effective at our next clean.

It is realised that this is a nessasery increase in price, however due to increased costs.    It is hoped that this will not deter you from being one of our valued customers  and if you wish to discuss the above account.  please do not hesitate to phone me....
Thanks  again


May I suggest that you re-write the letter to make less use of passives. (It is realised.../It is hoped ...) No one writes letters like this any more.

Try to make it much more conversational - what you would say face-to-face.

Something like:


++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
WINDOW CLEANING – PRICE INCREASE

Dear Customer,

I'm sorry to have to tell you that I have to increase our price for the monthly  two weekly  cleaning of your property from..

£________ to £ ________.  I'll be charging from the next visit..

I know that no one likes price rises like this, but I hope you'll understand that it really is necessary. Just like everyone else, our operating costs have shot up way beyond inflation. You know that I always work hard to do the best job possible at the fairest price. I'm sure that you'll agree that the price rise is reasonable.

If you want to talk about this,  please give me a call on 01745 558395 and ask for Tommy.

Thanks  again

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Have to say that does sound a lot better