Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: jeff1 on January 11, 2007, 08:30:01 am
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I know its blowing 70 mph winds out there ::) but I have to look forwards ;D
This is my second week wfp and so far all results are good. and the reason for this was preperation work, for the past six months, I read topic after topic, and took note of what was written.
I spent extra time cleaning the tops of the frames changed my detergent, and just two changes made, while I was trad, payed dividends when I finally changed over to wfp.
Now I am convinced that changing over to wfp in the winter is better and the reasons are as stated by a few guy's, on here, if there are any mistakes in your work, the chances the customer seeing it is reduced, as its normally dark when they get home, and by the time the summer comes you should be a little more experienced and up to speed.
Also I found using wfp over the past couple of weeks, there hasn't been any complaints with regards to the ground being left wet, thanks to the wet weather, so come the summer the customer has already seen the results of better cleaning.
But my question is, do you normally get any problems in the summer, with customers moaning that your leaving every were wet, or if there sat at there patio's, and say not today were having a patio lunch?
just want to look a head and be prepared with some good answers.
I know unless the reason is genuine, and they say not today they will be bid farewell.
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Morning Jeff
Only had it happen the once ,
they were all sat having lunch and it would have been difficult to move eveything so we called back later and did them
the customer was fine
the other thing you could do is treat it as a fronts only as we do if we can't get round the backs somtime ,say if the dogs out or the gate is lock
generaly i think people will understand
andy
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This will be my 6th summer using wfp and never had a problem with people siting on the patios, if they are outside i ask Politely for them to move so i can clean the windows. They always move ;D
As for standing water on the really hot day the water will evaporate away before you have finished cleaning the house.
Stuart
SAJ Window Cleaners Ltd
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never had a problem with that, however i clean a lot of flats as well and windows left open (sash type) is my biggest problem in the warmer months.
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never had a problem with that, however i clean a lot of flats as well and windows left open (sash type) is my biggest problem in the warmer months.
Good shout cybersye, that too is my biggest headache in the summer months.
Stuart
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Thanks Guy's
Looks like I have nothing to worry about then. 8)
I must admit, I do have a good relationship with the mojority of my customers and I think thats, what counts.
you tend to get to know if any customer is pulling a fast one, and that only comes with experience.
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My biggest problem are open velux windows. I have a lot of customers with velux and they can be very hard to close with wfp. I think next summer I will just bypass them if they are left open but I will still charge them
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On hot days use more water. I find it reduces spotting.
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Glad you mentioned the open window bit, I never thought of that one, how do you guy's close them, if you use the pole is there not a chance you will break your goose neck or angle adaptor???
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My first day WFPing last summer was on the hottest July day since records began! :o
Open windows are a pain but most UPVC windows will shut with a little force. The old fashioned windows that are left open on a latch are a nightmare, you just have to knock down your water pressure & be careful.
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This is sooooooo cool thinking about the summer....and spending my first summer out and about window cleaning... ;D
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Glad you mentioned the open window bit, I never thought of that one, how do you guy's close them, if you use the pole is there not a chance you will break your goose neck or angle adaptor???
Repeatedly tap the open window with your pole; don't push it as you'll bend and break your pole.
Or you can clean them while they're open; depending on the window type.
Sash windows, with the bottom part of the sash open can be a pain.
I've also had problems with customers opening windows on hot days, straight after I've cleaned the windows with a WFP; opening the top opening windows and dripping dirty water onto the window below it.
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i find i can now clean all the windows that are open, apart from if the top fanlight is shut and the lower casement is open
i just leave it then
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I dont, sod it.
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I dont, sod it.
;D ;D ;D ;D 8)
Thanks guys, you all better get your summer cloths ready, Just listened to the news, were in for the hottest summer ever, Lets hope there right I love the summer 8) Just glad we have not had a really bad winter so far.
Perhaps Ross our resident weather man can tell us what he thinks??
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I dont, sod it.
;D ;D ;D ;D 8)
Thanks guys, you all better get your summer cloths ready, Just listened to the news, were in for the hottest summer ever, Lets hope there right I love the summer 8) Just glad we have not had a really bad winter so far.
Perhaps Ross our resident weather man can tell us what he thinks??
i hope its not too hot, dont want the paint to peel off the campervan :) and the old aircooled engine doesnt like extreme heat
oh hang on, this is s.posed to be about window cleaning
well it pays for my van :)
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Hi Jeff.
Glad its going well mate. Its not a problem, your customers are more than willing to move if there in the garden. As for the water it drys in no time.
Have you thought about putting a trigger on the end of your pole, its great, you will use less water but you wont get every where so wet.
Macc
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I had one customer that asked me not to do the backs because the little one was playing outside. As the toddler was running in and out all the time, she didn't want wet footprints all over the kitchen floor. I could understand her point, and gladly obliged. Dai
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Hi Jeff.
Glad its going well mate. Its not a problem, your customers are more than willing to move if there in the garden. As for the water it drys in no time.
Have you thought about putting a trigger on the end of your pole, its great, you will use less water but you wont get every where so wet.
Macc
Thanks for your poiners guy's
Macc I have a tap on my hose, I am only using more water at the moment because there all first cleans, well before the summer my flow will be turned down by then (I hope)I had one customer that asked me not to do the backs because the little one was playing outside. As the toddler was running in and out all the time, she didn't want wet footprints all over the kitchen floor. I could understand her point, and gladly obliged. Dai
I have one posh customer who likes to entertain in there back garden or should I say park ;D last time they asked if I could do the front first, so by the time I got to the back, they had finished, and asked me if I would like a doggy bag ??? with three dogs on the property, I thought twice about it and declined his kind offer ;D Might have been the salmon or the might have been the shog dit, knowing my luck it would have been the latter ;D
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Open windows can be a pain but I just knock on the door and ask them to shut them ...........maybe I am lucky most of my customers are at home during the day it also makes getting my money easier ;D
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I had a couple of windows left open today, so I did what Tosh said and just tapped it a couple of times until it closed.