Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Simon Trapani on April 07, 2023, 04:51:54 pm
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What happened to my post & some of Splash’s posts in the ‘Always change your vehicle insurance every year’ thread? Got a bit heated but where did Splash’s post of his email from Alexander Swan go? Did he remove it or did they ask him to?
Because by doing so I’m now starting to think it there is more to it with insurance companies regarding tanks & modifications!
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Simon if you don’t know now you never will m8 lol.
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I think the issue was posting 3rd party material
Darran
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I guessed that but he’d blanked out the personal stuff. And where’d my post go? Maybe I’d quoted him so it contained the email? I can’t remember.
Strange world we live in. To me, if you put something in writing, then it’s on the record so to speak. If you don’t want it seen, don’t put it in writing🤷♂️
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I reckon there's been a few squeeky bums in the Alexander Swan office this morning!!😄
When you're small town broker making inaccurate statements on behalf of the entire motor insurance industry!🤔
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I don’t know m8 but I’m guessing some answers will be along soon…
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Screen shots are so easy these days.
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I guessed that but he’d blanked out the personal stuff. And where’d my post go? Maybe I’d quoted him so it contained the email? I can’t remember.
Strange world we live in. To me, if you put something in writing, then it’s on the record so to speak. If you don’t want it seen, don’t put it in writing🤷♂️
Probably the lady was coaxed into something and emailed a statement that should have remained private.
GDPR and all that jaz
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I think the issue was posting 3rd party material
Darran
I thought it was fully comp. ???
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I reckon there's been a few squeeky bums in the Alexander Swan office this morning!!😄
When you're small town broker making inaccurate statements on behalf of the entire motor insurance industry!🤔
I've just nipped to the supermarket and had to ring my insurance to check it was ok to carry a few tins of beans. Apparently if its in a carrier bag its not classed as a mod but should be declared anyway.
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What happened to my post & some of Splash’s posts in the ‘Always change your vehicle insurance every year’ thread? Got a bit heated but where did Splash’s post of his email from Alexander Swan go? Did he remove it or did they ask him to?
Because by doing so I’m now starting to think it there is more to it with insurance companies regarding tanks & modifications!
I posted the email they sent me and in it it states that it’s only for the intended recipient ,not any 3 rd party and me posting it was a breach of GDPR so all the posts showing it had to be removed , I should have read the small print first .
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I reckon there's been a few squeeky bums in the Alexander Swan office this morning!!😄
When you're small town broker making inaccurate statements on behalf of the entire motor insurance industry!🤔
There was no inaccurate statements , it’s a great pity as I have further emails that I could have posted from certain insurance companies themselves, but it would have been more difficult to remove my personal details , due to the layout of them .
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What happened to my post & some of Splash’s posts in the ‘Always change your vehicle insurance every year’ thread? Got a bit heated but where did Splash’s post of his email from Alexander Swan go? Did he remove it or did they ask him to?
Because by doing so I’m now starting to think it there is more to it with insurance companies regarding tanks & modifications!
I posted the email they sent me and in it it states that it’s only for the intended recipient ,not any 3 rd party and me posting it was a breach of GDPR so all the posts showing it had to be removed , I should have read the small print first .
This is the reason.
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Ridiculous imo.
But in all seriousness, just a final point on the original subject…maybe it is unfair that we get classed as modified. I think we do pay maybe slightly more. But personally I’m not prepared to take the chance or stand up in court & try prove my point. I don’t think it’s fair but I’d rather just pay the extra & be 100% sure I’m covered. I’m not saying some of you guys aren’t covered, you probably are. I don’t really care. No offence. I just know my two vans are covered. If I’m paying slightly extra then so be it. It’s just not worth all the hassle.
I’m out now😀
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That's exactly right - make sure your covered.
But this works both ways - constantly stating things like "All insurance companies class it as a modification " etc.. Also does not help
it just winds people up - A. because its blatantly untrue B. when providing the email it stated a strapped down tank is not a modification
Instead of saying "My opinion is right and what I say goes" - perhaps a bit of humility and say I think its better to declare a tank - it might prove to be a better decision than not saying anything - thats my advise
Darran
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Insurance companies aren't above the law Simon, for an insurance company not to pay out they have to prove the modification caused the accident, in other words it effected the road handling, another reason is if the mod has added value to the vehicle and made it more attractive to thieves, think about it, how many modifications have you actually made and declared ? bolted in pole hooks, roof rack, Speedliner, Protectakote , van wrap, ply lined, fitted shelving, tow bar, bolted in pole hose, split charger, upgraded battery, the list is endless.
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True, but then you also have to pay for tool cover if you want it.
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Insurance companies aren't above the law Simon, for an insurance company not to pay out they have to prove the modification caused the accident , in other words it effected the road handling, another reason is if the mod has added value to the vehicle and made it more attractive to thieves, think about it, how many modifications have you actually made and declared ? bolted in pole hooks, roof rack, Speedliner, Protectakote , van wrap, ply lined, fitted shelving, tow bar, bolted in pole hose, split charger, upgraded battery, the list is endless.
That's not true, is it?
If you have failed to notify them of a modification then they can invalidate your insurance. It doesn't have to be the cause of an accident and the vehicle doesn't even have to been involved in an accident.
It's about the information that you submit.
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Insurance companies aren't above the law Simon, for an insurance company not to pay out they have to prove the modification caused the accident, in other words it effected the road handling, another reason is if the mod has added value to the vehicle and made it more attractive to thieves, think about it, how many modifications have you actually made and declared ? bolted in pole hooks, roof rack, Speedliner, Protectakote , van wrap, ply lined, fitted shelving, tow bar, bolted in pole hose, split charger, upgraded battery, the list is endless.
Lol eh you have to let the insurance company know about any modification “when you get your documentation through the post or online check the policy you are responsible “.
If they’ve not included everything relevant you have to then let them know so they can adjust everything covered,if they decide not to pay you out good luck they won’t make that decision if they can’t get away with it trust me.
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Trust you?
Why in God’s name would anyone want to do something so obviously irresponsible?
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Insurance companies aren't above the law Simon, for an insurance company not to pay out they have to prove the modification caused the accident , in other words it effected the road handling, another reason is if the mod has added value to the vehicle and made it more attractive to thieves, think about it, how many modifications have you actually made and declared ? bolted in pole hooks, roof rack, Speedliner, Protectakote , van wrap, ply lined, fitted shelving, tow bar, bolted in pole hose, split charger, upgraded battery, the list is endless.
That's not true, is it?
If you have failed to notify them of a modification then they can invalidate your insurance. It doesn't have to be the cause of an accident and the vehicle doesn't even have to been involved in an accident.
It's about the information that you submit.
Yes it is true , the law changed a few years ago , and quite rightly too!
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Insurance companies aren't above the law Simon, for an insurance company not to pay out they have to prove the modification caused the accident , in other words it effected the road handling, another reason is if the mod has added value to the vehicle and made it more attractive to thieves, think about it, how many modifications have you actually made and declared ? bolted in pole hooks, roof rack, Speedliner, Protectakote , van wrap, ply lined, fitted shelving, tow bar, bolted in pole hose, split charger, upgraded battery, the list is endless.
That's not true, is it?
If you have failed to notify them of a modification then they can invalidate your insurance. It doesn't have to be the cause of an accident and the vehicle doesn't even have to been involved in an accident.
It's about the information that you submit.
Yes it is true , the law changed a few years ago , and quite rightly too!
How, if your insurance was invalidated?
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Insurance companies aren't above the law Simon, for an insurance company not to pay out they have to prove the modification caused the accident , in other words it effected the road handling, another reason is if the mod has added value to the vehicle and made it more attractive to thieves, think about it, how many modifications have you actually made and declared ? bolted in pole hooks, roof rack, Speedliner, Protectakote , van wrap, ply lined, fitted shelving, tow bar, bolted in pole hose, split charger, upgraded battery, the list is endless.
That's not true, is it?
If you have failed to notify them of a modification then they can invalidate your insurance. It doesn't have to be the cause of an accident and the vehicle doesn't even have to been involved in an accident.
It's about the information that you submit.
Yes it is true , the law changed a few years ago , and quite rightly too!
No they don’t as an example if you fit aftermarket wheels on your car and don’t declare it they can choose not to pay out in the event of an accident , also another classic is people who convert there vans to campers by adding windows , kitchens or beds and extra seating and insuring it as a panel van I know several that have been caught on like this and the claim thrown out .
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First thing I google about rejected insurance claims , have a look for yourselves it’s interesting reading , Evan things like parking sensors are classed as modifications in some
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top reasons car insurance claims are rejected
January 7, 2019 | Written By: Daniel Kelly
Being involved in a road accident or the becoming the victim of car theft or vandalism can be really stressful, as well as expensive in the long run. The last thing you would want is for your claim to be rejected by your insurer. Unfortunately, this happens more than you might expect, with 5% of all car insurance claims being either fully or partially rejected. Below, we have outlined the most common reasons why insurance claims can be rejected. Be sure to double check that you have not fallen into any of these traps so that you have cover should you ever need to claim.
Insurers will not pay out if you have provided incorrect or inadequate information on your insurance application, including updating your details should anything change. This may include:
Misstating what you use your vehicle for e.g. saying that you only use it for “social, domestic and pleasure” when in fact you also use it for your daily commute to work.
Misstating where your vehicle is parked at night e.g. saying that you park your car in a locked garage when in fact you leave it on a public street.
Additional people using the car that have not been registered as named drivers. If the main driver of the car is not the same as the policyholder, this is known as ‘fronting’.
Grossly underestimating your annual mileage. (Reasonable margin is usually permitted).
Not disclosing any pre-existing medical conditions e.g. poor eyesight
Failure to update your address on your licence if you move homes.
Failure to declare any modifications to your vehicle.
Failure to disclose previous driving claims or convictions.
car-collision
Any of the following can also be considered as reasonable grounds for rejection:
Any premiums going unpaid, for example, if you change banks and do not update your direct debits.
Your MOT certificate is out of date.
Your car is not roadworthy, e.g. it requires repairs or modifications to make it legally usable.
General negligence e.g. leaving your car unlocked, with its windows open or keys in the ignition whilst it is unattended.
Driving recklessly including speeding, driving under the influence of alcohol or drugs or any other provable failure to take due care when driving.
Failure to report an accident at the time and attempting to claim for it after time has elapsed.
Failure to notify the police of any criminal activity involving your vehicle and not obtaining a crime reference number.
Many of these rejection reasons can be considered as simply common sense, however, it’s worth checking your policy documents if you can’t remember exactly what information you put in your application. In the event that your claim has been refused and you believe it to be an unfair rejection, you can go through the Financial Ombudsman Service appeals process that will confirm that your claim has been dealt with appropriately.
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You can’t help yourself can you ::)roll
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Yeah but yeah but yeah but 🤣🤣🤣 you won’t convince the online form fillers Splash.downloading an incorrect filled in insurance certificate will be fine until D-Day m8
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Any of the following can also be considered as reasonable grounds for rejection:
Your MOT certificate is out of date.
That one is a little bit contentious.
Some insurance companies do state that in the terms & conditions, the vehicle must have an MOT but I've never heard of an insurance company pulling cover for that reason alone.
Specifically, Borrowed from Patterson Law:
"Your insurance company can deem your insurance void, but only if there is a specific term in the contract suggesting that the insurance will be invalidated if there is no MOT in place. It may also be suggested that this is a breach of the rules in relation to motoring insurance policies.
The road traffic act states that it is an offence to refuse to indemnify somebody under an insurance policy due to matters relating to the condition of the vehicle… These are complicated issues."
You also have a provision under law to drive a vehicle with no MOT or VED an unlimited distance to a pre-booked MOT test. This alone causes issues with the terms & conditions created by some insurance companies.
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Insurance companies aren't above the law Simon, for an insurance company not to pay out they have to prove the modification caused the accident, in other words it effected the road handling, another reason is if the mod has added value to the vehicle and made it more attractive to thieves, think about it, how many modifications have you actually made and declared ? bolted in pole hooks, roof rack, Speedliner, Protectakote , van wrap, ply lined, fitted shelving, tow bar, bolted in pole hose, split charger, upgraded battery, the list is endless.
Lol eh you have to let the insurance company know about any modification “when you get your documentation through the post or online check the policy you are responsible “.
If they’ve not included everything relevant you have to then let them know so they can adjust everything covered,if they decide not to pay you out good luck they won’t make that decision if they can’t get away with it trust me.
This is from citizens advice, feel free to verify it.
Insurance can protect you when things go wrong. When you decide to take out insurance there are things that your insurer needs to know so that they can work out what the risk is of insuring you and how much that will cost.
From 6 April 2013 your insurer must ask all relevant questions they need to know before you take out, renew or change a policy under the Consumer Insurance (Disclosure and Representations) Act 2012.
Before this date, you had to give any information to the insurer that may have affected their decision to insure you, whether or not the insurer asked all the relevant questions.
This page explains what your responsibilities were to disclose information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013.
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good post
Darran
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So the insurer has an obligation to ask all the relevant questions and the customer has an obligation to answer them accurately?
That seems right and fair.
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Carrying a tank is not a modification.
Vans are for carrying stuff.
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I agree. But are you prepared to argue that in court? I’m not.
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Carrying a tank is not a modification.
Vans are for carrying stuff.
Good luck with that then give Nikki a call at A Plan see what she reckons tell her that you’ve got a tank which is bolted in 24/7 for daily use,also ask her what’s the score with a tank strapped in with ratchet straps.
I reckon there’s 1000s upon 1000s of people not properly declaring what they do and what they carrry ie contract cleaner etc,you have a half serious accident that the police or fire attend you will be in the poo 💩.
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I've just reinsured my two Rangers with Gladiator for £417 total.
It's a big jump over last year from £360 but they originally wanted £474!
Bizarrely, I've just tried to get a car insurance quote with them and it's £200 more than my existing renewal!
Strange things seem to be afoot in the insurance industry.
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I bet there’s no end of window cleaners don’t declare a tank online you aren’t recorded when you go through the quote like you obviously are on the phone,so easy to skip the tank part and save 2-300 notes.
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I've made more than one claim since 2005 when we started putting tanks in vehicles.
The word modification has never been uttered. Not once.
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are you prepared to argue that in court?
Yes but I won't have to.
Edit: for clarity, I don't fill in an online form for insurance, I have a broker.
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I bet there’s no end of window cleaners don’t declare a tank online you aren’t recorded when you go through the quote like you obviously are on the phone,so easy to skip the tank part and save 2-300 notes.
Just reviewing my freshly emailed Policy Documents as the new one starts tomorrow.
It clearly states for Ranger 1:
Modifications: Water Tank, Truckman Top (or similar), Interior Changes
And for Ranger 2:
Modifications: Water Tank.
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There's a few window cleaners on here.
Many with tanks in their vans.
A fair percentage of those will not have declared their tank as a modification.
Some of those must have had an accident.
Have you, or anyone you know been refused a pay-out, or had their insurance invalidated after an accident?
Thought not.
This argument has been going on here for over a decade, probably longer. Yet to hear of a single case of an insurance company successfully arguing in court that carrying a tank of water in a van is a modification. Not even heard of them try.
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I've made more than one claim since 2005 when we started putting tanks in vehicles.
The word modification has never been uttered. Not once.
It's mentioned before you insure the van though?
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I've just reinsured my two Rangers with Gladiator for £417 total.
It's a big jump over last year from £360 but they originally wanted £474!
Bizarrely, I've just tried to get a car insurance quote with them and it's £200 more than my existing renewal!
Strange things seem to be afoot in the insurance industry.
What was the cost for a Lone Ranger?
My Missus' car insurance went up a lot last month and she changed providers. She'd been with them for years, too.
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I've just reinsured my two Rangers with Gladiator for £417 total.
It's a big jump over last year from £360 but they originally wanted £474!
Bizarrely, I've just tried to get a car insurance quote with them and it's £200 more than my existing renewal!
Strange things seem to be afoot in the insurance industry.
What was the cost for a Lone Ranger?
My Missus' car insurance went up a lot last month and she changed providers. She'd been with them for years, too.
I was going to do a William Tell reference but thought better of it...
Initially:
FORD RANGER - 1 £227.99
FORD RANGER - 2 £246.97
Total: £474.96
But dropped to £417 with a £57 discount applied - so around £190 and £227 each.
My car insurance renewal is around £230 which is £50 up on last year but £200 less than Gladiator wanted.
I think a trip to Confused or The Meerkats may be in order.
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I've just reinsured my two Rangers with Gladiator for £417 total.
It's a big jump over last year from £360 but they originally wanted £474!
Bizarrely, I've just tried to get a car insurance quote with them and it's £200 more than my existing renewal!
Strange things seem to be afoot in the insurance industry.
What was the cost for a Lone Ranger?
My Missus' car insurance went up a lot last month and she changed providers. She'd been with them for years, too.
Never ever stay with the same vehicle insurance company year on year....you ll always get it cheaper elsewhere.3 weeks before renewal is ideal.itll take 30 mins of your time....I saved £140 this year AND got breakdown with home start included....👍
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Carrying a tank is not a modification.
Vans are for carrying stuff.
Good luck with that then give Nikki a call at A Plan see what she reckons tell her that you’ve got a tank which is bolted in 24/7 for daily use,also ask her what’s the score with a tank strapped in with ratchet straps.
I reckon there’s 1000s upon 1000s of people not properly declaring what they do and what they carrry ie contract cleaner etc,you have a half serious accident that the police or fire attend you will be in the poo 💩.
Where are all the shiners that have had their claim rejected and policy cancelled?
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Carrying a tank is not a modification.
Vans are for carrying stuff.
Good luck with that then give Nikki a call at A Plan see what she reckons tell her that you’ve got a tank which is bolted in 24/7 for daily use,also ask her what’s the score with a tank strapped in with ratchet straps.
I reckon there’s 1000s upon 1000s of people not properly declaring what they do and what they carrry ie contract cleaner etc,you have a half serious accident that the police or fire attend you will be in the poo .
If aplan treat water tanks as a modification (and I suspect charge extra for it) that's up to them. I won't insure anything with them though.
They may well be cheaper than my insurance, who knows.
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I've just reinsured my two Rangers with Gladiator for £417 total.
It's a big jump over last year from £360 but they originally wanted £474!
Bizarrely, I've just tried to get a car insurance quote with them and it's £200 more than my existing renewal!
Strange things seem to be afoot in the insurance industry.
What was the cost for a Lone Ranger?
My Missus' car insurance went up a lot last month and she changed providers. She'd been with them for years, too.
Never ever stay with the same vehicle insurance company year on year....you ll always get it cheaper elsewhere.3 weeks before renewal is ideal.itll take 30 mins of your time....I saved £140 this year AND got breakdown with home start included....👍
I’ve been with them for five years now simply because I can’t find anyone that offers the same degree of cover for less.