Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Lee Pryor on June 09, 2016, 09:30:07 pm
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Today was our best day ever for new customers. Myself and one of my office staff have just finished a 12 hour day and gained 56 new regular customers, with over £2000 of one off/add on services (gutters, con roof ect). Im very happy with that.
So yes I am willy waving, showing off, being big headed ect ect. Why not give yourself a pat on the back for good results. I think its fun to share good things.
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Well done mate
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Well done lee - Willy wave away mate !! Just remember that this forum is about window cleaning and not having a buisness !!! ;D ;D
Keep Carrie updated 👍
Darran
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Well done lee - Willy wave away mate !! Just remember that this forum is about window cleaning and not having a buisness !!! ;D ;D
Keep Carrie updated 👍
Darran
Silly me......................... haha!
Oh I dont care anymore. Im loving it right now.
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👍👍
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Are all the new vans on the road and leaflets been delivered?
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Are all the new vans on the road and leaflets been delivered?
No and no.
I am growing the customer base at a steady rate and putting new vans on the road in line with that, in order to maintain the speed of our round cycle.
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That's not willy waving, there's a guy on here who built a successful window cleaning round in just under a month from never having cleaned a window, by month two he was hitting the VAT threshold.
There's a few other sole traders on here who only work part time to stay below the threshold.
If anything I would say get your finger out and come back when you have a decent success story to tell us. lol.
Glad to see your doing well it takes guts to risk big money on a business venture.
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Well done that's good going. Enjoy reading your updates on growth of the business. If u don't mind me asking do u not find it a ball ache getting decent staff to stay with u? Do none ever pack it in and go out on there own?
Cheers
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Well done that's good going. Enjoy reading your updates on growth of the business. If u don't mind me asking do u not find it a ball ache getting decent staff to stay with u? Do none ever pack it in and go out on there own?
Cheers
Yes that is the biggest ball ache, but I pay very well and I spent a lot of money with an employment law firm to draw up my contracts, which prevent any of them from doing that for 12 months after leaving.
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I'm at the stage were I'm trying to get off the tools but struggling to let go. It's hard getting good guys to stick at it even when paying good wages. Hardest part of this job if growing it I think.
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That's not willy waving, there's a guy on here who built a successful window cleaning round in just under a month from never having cleaned a window, by month two he was hitting the VAT threshold.
He turned over £80k in two months. He must be good. ;D
Who is the member; I'd like to read his backposts.
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That's not willy waving, there's a guy on here who built a successful window cleaning round in just under a month from never having cleaned a window, by month two he was hitting the VAT threshold.
He turned over £80k in two months. He must be good. ;D
Who is the member; I'd like to read his backposts.
Bit of an exaggeration on my part, it was around £40k a year worth of work in two months, wont name the guy as it got a bit heated at the time.
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Today was our best day ever for new customers. Myself and one of my office staff have just finished a 12 hour day and gained 56 new regular customers, with over £2000 of one off/add on services (gutters, con roof ect). Im very happy with that.
So yes I am willy waving, showing off, being big headed ect ect. Why not give yourself a pat on the back for good results. I think its fun to share good things.
well done. inspiring
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Niiiiiiice!!!
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I'm at the stage were I'm trying to get off the tools but struggling to let go. It's hard getting good guys to stick at it even when paying good wages. Hardest part of this job if growing it I think.
I took a lot of work from other shiners and the story I got more than any other was..... he used to do a brilliant job until these
new guys started working with him.
Sort of scares you off employing especially if in an area where customers will move for quality.
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Are you still franchising Lee or just employing now?
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No we are not franchising.
I thought about it 4 years ago but felt it wasn't for us.
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You havnt gained 56 regular customers untill you have done them many times.
I also am hitting new custom heavy at present as want to get put of Commercial and retail cleaning as you cant beat easy well priced domestic. Me and 2 others canvassed 42 monthly customers on a 5 hour knock on Sunday on a big new build and some terrace roads off of it but wouldnt class them as regular untill i have done them a good 6/7 times without any issues.
You must have 250/300 customers a week coming in. Fair play if all true and thats the case.
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Be able to afford your own house soon what an achievment!
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:(
Be able to afford your own house soon what an achievment!
;D ;D ;D
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Good job Lee.
Onwards and upwards.
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Well done Lee. Time for a video now?
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I'm at the stage were I'm trying to get off the tools but struggling to let go. It's hard getting good guys to stick at it even when paying good wages. Hardest part of this job if growing it I think.
I took a lot of work from other shiners and the story I got more than any other was..... he used to do a brilliant job until these
new guys started working with him.
Sort of scares you off employing especially if in an area where customers will move for quality.
This comes down to what your used to as a customer,
Initially I had a number of customers that hated new cleaners doing the windows even though he was with me for several cleans, basically they want "the boss" however over time new customers know no different and readily accept anyone of the guys cleaning, Over the last 18 months we may have lost 10 customers 3 of these were price increases - several movers/died and 2 who were unhappy with our cleaning.
Out of 1,200 I don't think that's too bad.
The guys get regular tip money as well, so I think they are doing ok on my behalf
Darran
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You havnt gained 56 regular customers untill you have done them many times.
I also am hitting new custom heavy at present as want to get put of Commercial and retail cleaning as you cant beat easy well priced domestic. Me and 2 others canvassed 42 monthly customers on a 5 hour knock on Sunday on a big new build and some terrace roads off of it but wouldnt class them as regular untill i have done them a good 6/7 times without any issues.
You must have 250/300 customers a week coming in. Fair play if all true and thats the case.
Thought you were moving from domestic to commercial Mick ???
Darran
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I have pretty much subbed all commercial out to reliable guys apart from a load of local stuff. Im building up a nice compact domestic round up in a new area for something to do and to coin it in to make up the difference from subbing all commercial out.
The long days, working weekends and mega miles has taken its toll.
I actualy have missed hitting days of easy houses.
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I'm at the stage were I'm trying to get off the tools but struggling to let go. It's hard getting good guys to stick at it even when paying good wages. Hardest part of this job if growing it I think.
I took a lot of work from other shiners and the story I got more than any other was..... he used to do a brilliant job until these
new guys started working with him.
Sort of scares you off employing especially if in an area where customers will move for quality.
This comes down to what your used to as a customer,
Initially I had a number of customers that hated new cleaners doing the windows even though he was with me for several cleans, basically they want "the boss" however over time new customers know no different and readily accept anyone of the guys cleaning, Over the last 18 months we may have lost 10 customers 3 of these were price increases - several movers/died and 2 who were unhappy with our cleaning.
Out of 1,200 I don't think that's too bad.
The guys get regular tip money as well, so I think they are doing ok on my behalf
Darran
Seriously? You've only lost 10 in 18 months? We've about 900 and we lose one or two a week. I follow up on why for most and rarely is it a quality issue. It just goes with growing the round. Rarely do I lose a long term (more than a year) customer but it does happen.
I agree about customers getting used to employees though and not the boss.
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If you lose 1or 2 a week that's bad I know it doesn't sound a lot but that's 52 to 104 customer s a year ,I might lose one or two a year but only if someone dies or moves out
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If you lose 1or 2 a week that's bad I know it doesn't sound a lot but that's 52 to 104 customer s a year ,I might lose one or two a year but only if someone dies or moves out
But we're taking on 8-10 a week. A lot drop out before a year. It is a lot though.
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Suppose that ain't bad then
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Where are all the brand new vans you bought? I'm confused
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Aahh, very passable, this; very passable.
Nothing like a good glass of Chateau de Chassilier, ay Gessiah?
You're right there, Obediah.
Who'd a thought thirty years ago we'd all be sittin' here drinking Chateau de Chassiler wine..........