Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: nathankaye on April 18, 2016, 11:58:16 am

Title: liable? shut I hit send
Post by: nathankaye on April 18, 2016, 11:58:16 am
(http://www.cleanitup.co.uk/smf/1460977026_Screenshot_2016-04-18-11-27-06.png)

Should I hit send and send to ukwindowcleaning, the national company offering the free cleans and see what response I would get
Title: Re: liable? shut I hit send
Post by: chris turner on April 18, 2016, 01:01:02 pm
I'm 99% certain you won't get any response.
Your wasting your time bud, I  would forgot about them and concentrate on your own business.
Are they really having that much of an impact on you?
Title: Re: liable? shut I hit send
Post by: nathankaye on April 18, 2016, 01:16:36 pm
Oh dear,  I was just in process of going to type No to the above response and ad I was in motion of doing so, I just had a call from a customer cancelling as found another cleaner. Asked if it was these and obviously it was. Now I thought her house was cheaply priced at 9 full house. Not fussed as they can't be making any money on, but is their tactic to drive everyone away and then bang price up! Now gusty been happy with service so it's just to save maybe a couple of quid, so can do without curries like that. However I personally begrudge under hand tactics and so sending email and let u know response. And how I will play this out..
Title: Re: liable? shut I hit send
Post by: SeanK on April 18, 2016, 01:26:53 pm
For a start its neither liable or slander its advertising, if you think an advert is misleading or wrong  then you have to take it up
with trading standards and good look with that one.
Put it this way I have yet to see a window cleaning website that doesn't claim something that's false or cant be proven either
way.
Title: Re: liable? shut I hit send
Post by: sunshine windows on April 18, 2016, 01:49:15 pm
It would be libel anyway not liable.
Title: Re: liable? shut I hit send
Post by: sunshine windows on April 18, 2016, 01:50:05 pm
Can you take a look at my website Seank  ;)
Title: Re: liable? shut I hit send
Post by: nathankaye on April 18, 2016, 02:01:12 pm
After working several yrs with British Telecom and closely with Ofcom, advertising does not give right to improper business behaviour. So as in this case a wrongful comparison being made and no small print which is required to clarify the above forementioned statement in question is given.
Yes it can go to trading standards and dependant upon the response which this company gives would dictate which path to take.  Small people normally roll over and take it up the ......... because they can't be bothered to stand up forthemselves and feel it's a waste of time. It perhaps is and no I'm not loosing sleep nor  plenty of customers over this to worry about it. But if it's the person whom I think it is, then their response would/could be discriminating against them and so on.

Slander as indirectly stating other window cleaners do not clean corners or clean to a satisfactory standards in comparison. Therefore calling into question the reputation of other window cleaners in the area which is being targeted.
Title: Re: liable? shut I hit send
Post by: nathankaye on April 18, 2016, 02:04:29 pm
Besides, I'm bored on my lunch break n wondered what you chaps thought.
Title: Re: liable? shut I hit send
Post by: nathankaye on April 18, 2016, 02:06:14 pm
Or should I say, having one of those days n a rant every once a blue moon helps.
Title: Re: liable? shut I hit send
Post by: andyM on April 18, 2016, 02:56:43 pm
Besides, I'm bored on my lunch break n wondered what you chaps thought.

I think you have too much time on your hands!  ;D
Title: Re: liable? shut I hit send
Post by: 8weekly on April 18, 2016, 02:57:41 pm
It's the ASA, not trading standards.

https://www.asa.org.uk/Rulings/Adjudications/2014/5/Clean-Solar-Solutions-Ltd/SHP_ADJ_262110.aspx#.VxTnrfkrKUk

Wasn't me that complained btw.
Title: Re: liable? shut I hit send
Post by: Clever Forum Name on April 18, 2016, 04:46:36 pm
I say send it  ;D

Could be the new vision trend.
Title: Re: liable? shut I hit send
Post by: Shane sharples on April 18, 2016, 05:03:31 pm
After working several yrs with British Telecom and closely with Ofcom, advertising does not give right to improper business behaviour. So as in this case a wrongful comparison being made and no small print which is required to clarify the above forementioned statement in question is given.
Yes it can go to trading standards and dependant upon the response which this company gives would dictate which path to take.  Small people normally roll over and take it up the ......... because they can't be bothered to stand up forthemselves and feel it's a waste of time. It perhaps is and no I'm not loosing sleep nor  plenty of customers over this to worry about it. But if it's the person whom I think it is, then their response would/could be discriminating against them and so on.

Slander as indirectly stating other window cleaners do not clean corners or clean to a satisfactory standards in comparison. Therefore calling into question the reputation of other window cleaners in the area which is being targeted.

It's lee pryors
Title: Re: liable? shut I hit send
Post by: ChumBucket on April 18, 2016, 05:04:23 pm
It would be libel anyway not liable.

Imagine the laugh the recipient will get though!! ;D
Title: Re: liable? shut I hit send
Post by: 8weekly on April 18, 2016, 05:07:01 pm
Be worth sending this page to the ASA as it has to be b@lix

SATISFACTION
SURVEY RESULTS

We asked an independent survey organisation to conduct a customer satisfaction poll on us and similar organisations/services. The results are outstanding as you can see from the bar chart to the left.

COMPARISON
Ukwindowclean
100%
Other window cleaners
42%
General tradesmen
67%
Household cleaners
74
Title: Re: liable? shut I hit send
Post by: Tom-01 on April 18, 2016, 05:25:34 pm
Be worth sending this page to the ASA as it has to be b@lix

SATISFACTION
SURVEY RESULTS

We asked an independent survey organisation to conduct a customer satisfaction poll on us and similar organisations/services. The results are outstanding as you can see from the bar chart to the left.

COMPARISON
Ukwindowclean
100%
Other window cleaners
42%
General tradesmen
67%
Household cleaners
74

I clean my mums windows for her and she would give me 100% too. If customers are going to jump ship for this tripe let them.
Title: Re: liable? shut I hit send
Post by: Perfect Windows on April 18, 2016, 05:35:15 pm
It's lee pryors

Lee's based near Gatwick.  Unlikely he'd be covering Doncaster.

Vin
Title: Re: liable? shut I hit send
Post by: Bungle on April 18, 2016, 06:01:48 pm
After working several yrs with British Telecom and closely with Ofcom, advertising does not give right to improper business behaviour. So as in this case a wrongful comparison being made and no small print which is required to clarify the above forementioned statement in question is given.
Yes it can go to trading standards and dependant upon the response which this company gives would dictate which path to take.  Small people normally roll over and take it up the ......... because they can't be bothered to stand up forthemselves and feel it's a waste of time. It perhaps is and no I'm not loosing sleep nor  plenty of customers over this to worry about it. But if it's the person whom I think it is, then their response would/could be discriminating against them and so on.

Slander as indirectly stating other window cleaners do not clean corners or clean to a satisfactory standards in comparison. Therefore calling into question the reputation of other window cleaners in the area which is being targeted.

It's lee pryors

It can't be him, he's sunning himself in Dubai if you read his posts, silly.
Title: Re: liable? shut I hit send
Post by: Shane sharples on April 18, 2016, 06:48:17 pm
It's lee pryors

Lee's based near Gatwick.  Unlikely he'd be covering Doncaster.

Vin

Oh.... That's a good point
Title: Re: liable? shut I hit send
Post by: Johnny B on April 18, 2016, 07:02:12 pm
(http://www.cleanitup.co.uk/smf/1460977026_Screenshot_2016-04-18-11-27-06.png)

Should I hit send and send to ukwindowcleaning, the national company offering the free cleans and see what response I would get

Unless I am missing the point here, it's not the free cleans that is the issue here, but the part that says that
all traditional cleaners don't get into every nook and cranny. Do you know that to be a fact, or is it an assumption?

I know some trad cleaners (besides myself) who take extreme pride in the quality of their work, and take great pains to maintain an excellent reputation with their customers.

If this sort of advert was posted locally to me, would it bother me? Not in the slightest, as my reputation is very solidly based on quality, so I would just laugh at it! There may be others who might take it further though!

John
Title: Re: liable? shut I hit send
Post by: johnny bravo on April 18, 2016, 07:11:29 pm
id just put P..S OFF,  then id send it ;D
London / Doncaster     no where near
Title: Re: liable? shut I hit send
Post by: Nick Day on April 18, 2016, 07:41:06 pm
First of all, slander is spoken, libel (not liable) is written.
Just put "probably" between cleaner and doesn't  job done.
Title: Re: liable? shut I hit send
Post by: Tosh on April 18, 2016, 08:36:05 pm
Don't send it.

Although its too late not to make a prat of yourself, as you have on here now and doubtless the intended recipient has read it anyway; so yea send it, least then we can see what sort of response it generates.

Better to remain silent and be thought a fool than to speak and to remove all doubt
Title: Re: liable? shut I hit send
Post by: SeanK on April 18, 2016, 08:42:55 pm
He says he spends more time cleaning than the average window cleaner, so what is an average window cleaner ?
the secrete to selling nonsense is to say you/it does something without actually saying you/it does something.
 
Title: Re: liable? shut I hit send
Post by: EandM on April 18, 2016, 09:57:21 pm
First of all, slander is spoken, libel (not liable) is written.
Just put "probably" between cleaner and doesn't  job done.

Yes indeed.
You can't slander in writing - that would be libel.
Additionally slur refers to spoken not written.

If you judge the intelligence of your enemy by their grasp of the situation I somehow don't think you have anything to fear.
There might be a moral issue though.
Title: Re: liable? shut I hit send
Post by: nathankaye on April 18, 2016, 10:13:59 pm
Don't send it.

Although its too late not to make a prat of yourself, as you have on here now and doubtless the intended recipient has read it anyway; so yea send it, least then we can see what sort of response it generates.

Better to remain silent and be thought a fool than to speak and to remove all doubt

Sadly when using a modest size smart phone, i should be mindful to proof read before i hit the send button. But im sure you never get caught out by predictive txting on your phone at all. So hat off to you sir.
In addition, the flip side can be seen, where the company in question could be liable for claims against it by respective businesses in the trade.  Obviously this never happens in the world of business, protecting its own interest against any
rival company. Or is it just the corporate giants which do,,,,not the little man trying to grow his business!
Title: Re: liable? shut I hit send
Post by: dazmond on April 19, 2016, 07:07:52 am
Oh dear,  I was just in process of going to type No to the above response and ad I was in motion of doing so, I just had a call from a customer cancelling as found another cleaner. Asked if it was these and obviously it was. Now I thought her house was cheaply priced at 9 full house. Not fussed as they can't be making any money on, but is their tactic to drive everyone away and then bang price up! Now gusty been happy with service so it's just to save maybe a couple of quid, so can do without curries like that. However I personally begrudge under hand tactics and so sending email and let u know response. And how I will play this out..

i wouldnt bother.your coming across as a half wit mate(sorry!)with liable/libel etc,etc.and its obvious its annoying you.

let it go........just carry on working and offering the best service you can for a fair price.maybe do a bit of canvassing/leafleting of your own if you want/need more work.

competition is fierce and is everywhere but customers dont jump ship for a stranger unless their unhappy with your current service/price.

i lost one about a year ago.new guy is charging £7(i was charging £10).he has to climb on 2 roofs to clean a few of the windows as he s trad!id had the customer on my books for over 10 years but i always got the feeling she didnt like the price i was charging.he has 2 houses and i have 90+ on this estate. ;D
Title: Re: liable? shut I hit send
Post by: Tosh on April 19, 2016, 07:37:25 am
Don't send it.

Although its too late not to make a prat of yourself, as you have on here now and doubtless the intended recipient has read it anyway; so yea send it, least then we can see what sort of response it generates.

Better to remain silent and be thought a fool than to speak and to remove all doubt

Sadly when using a modest size smart phone, i should be mindful to proof read before i hit the send button. But im sure you never get caught out by predictive txting on your phone at all. So hat off to you sir.


What makes you think my point has anything to do with predictive text?