Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: PurefectWindowCleaning on October 21, 2013, 03:18:41 pm

Title: Best/worst payers
Post by: PurefectWindowCleaning on October 21, 2013, 03:18:41 pm
Funny how one of my best payers lives in Thailand, met once.

Yet my worst payers are friends and the houses we do down my street.


Makes me laugh
Title: Re: Best/worst payers
Post by: PoleKing on October 21, 2013, 03:49:12 pm
www.gocardless.com

they'll all become good payers
Title: Re: Best/worst payers
Post by: Mike #1 on October 21, 2013, 07:04:11 pm
How do find gocardless overall and are customers happy to readily sign up some of my customers are a little unsure about online payments via BACS . Thanks Mike

Title: Re: Best/worst payers
Post by: TheWindowManChris on October 21, 2013, 07:08:24 pm
How do find gocardless overall and are customers happy to readily sign up some of my customers are a little unsure about online payments via BACS . Thanks Mike



I started putting DirectDebit as the main option for domestic.   

My customers have started to Love GoCardless DirectDebits as one said 'I know you clean my windows and I don't need worry about being in the house to pay you or call to pay you but it just all happens'
Title: Re: Best/worst payers
Post by: PurefectWindowCleaning on October 21, 2013, 07:13:01 pm
Trouble is if you fall behind for what ever reason.

We have 550+ regular customers, and with this weeks weather forecast, we will def be falling behind.
Title: Re: Best/worst payers
Post by: HampshireWindowCleaning on October 21, 2013, 07:36:59 pm
Gocardless is direct debit, not standing order, so it doesnt matter if you fall behind as you don't take the payment until you've done the clean.
Unfortunately I am finding that customers do not want to give out their bank details online to some company they've never heard of, only got 1 customer signed up so far.
Title: Re: Best/worst payers
Post by: PurefectWindowCleaning on October 21, 2013, 07:41:36 pm
Oh I see.

What do this 'gocardless' charge then to use this service?
Title: Re: Best/worst payers
Post by: Paul H on October 21, 2013, 07:51:33 pm
Funny how one of my best payers lives in Thailand, met once.

Yet my worst payers are friends and the houses we do down my street.


Makes me laugh

Haha same I have one in Kenya ! He gets emailed and pays ASAP  And another one in China ! I message him via Facebook and pays straight away  too..
Title: Re: Best/worst payers
Post by: TheWindowManChris on October 21, 2013, 07:53:45 pm
Funny how one of my best payers lives in Thailand, met once.

Yet my worst payers are friends and the houses we do down my street.


Makes me laugh

Haha same I have one in Kenya ! He gets emailed and pays ASAP  And another one in China ! I message him via Facebook and pays straight away  too..

I find that same,  Guy who lives in US has a holiday let and I just email him and then within few hours he paid me.
Title: Re: Best/worst payers
Post by: TheWindowManChris on October 21, 2013, 07:55:28 pm
Gocardless is direct debit, not standing order, so it doesnt matter if you fall behind as you don't take the payment until you've done the clean.
Unfortunately I am finding that customers do not want to give out their bank details online to some company they've never heard of, only got 1 customer signed up so far.

I just explain

Your DirectDebit is with 'Your company name' and which GoCardless helps us manage it and where you are in full control of this and you can delete this DirectDebit from speaking to your bank.

Just good DirectDebit Guarntee and that should sell it to them.   Plus you can take there Bank Details and Manually set it up for them.
Title: Re: Best/worst payers
Post by: PurefectWindowCleaning on October 21, 2013, 07:56:25 pm
Another woman I cant get money out of, is a financial adviser  ;D

Think she owes £36 (4x£9 cleans)

Madness lol
Title: Re: Best/worst payers
Post by: TheWindowManChris on October 21, 2013, 07:56:54 pm
Another woman I cant get money out of, is a financial adviser  ;D

Think she owes £36 (4x£9 cleans)

Madness lol

Send the Heavys around :D
Title: Re: Best/worst payers
Post by: PoleKing on October 21, 2013, 08:08:31 pm
Oh I see.

What do this 'gocardless' charge then to use this service?

1% bud.
Upto a maximum charge of £2.
No set up fees or anything.
Title: Re: Best/worst payers
Post by: PurefectWindowCleaning on October 21, 2013, 08:31:31 pm
Oh I see.

What do this 'gocardless' charge then to use this service?

1% bud.
Upto a maximum charge of £2.
No set up fees or anything.


Safe