Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: matty72 on March 06, 2012, 07:48:43 pm
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I've alwayscleaned every six weeks, seems more and more are going 8 weeks, seems to long to me, I charge roughly £1 per window no matter what the size and £1 per door, so on average what do you guys charge per window on 8 weeks
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Most of my customers are every 8 weeks... I don't charge by window. I work out how long the house will take to clean and base it on my hourly rate.
Andy
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see what ya saying i find that a bit more difficult to work out though, the 8 weeker prices seem very high to me but if you get them there well worth it as i bet whether six or eights weeks takes the same amount of time.
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I charge the same more or less on 4 6 8 but never do 12, Patio doors I charge £2.00 and £1.00 per window.
Jase ;D
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and the rest ;D
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You missed out 2 - fortnightly ;D
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and daily ;D
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4 weekly, and some 8 weekly
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mine are mainly 5 wkly with about 10 on 10 wkly and 3 on 6wkly,dont no why but i just seem to give 5wkly price thats it,think i should start doing more at 10 wkly 40-50% more as struggle get my work done
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6 and 12 50% more for 12
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70 percent 5 weekly. rest 10 weekly. that's it, no other alternative offered. try to charge 10 percent more for 10 weekly.
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70 percent 5 weekly. rest 10 weekly. that's it, no other alternative offered. try to charge 10 percent more for 10 weekly.
10% :o
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i thought 8 weeks as to long 12 weeks that means you see your customer 4 times a year, you would have to charge alot to make that worth while if you have alot of them
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i thought 8 weeks as to long 12 weeks that means you see your customer 4 times a year, you would have to charge alot to make that worth while if you have alot of them
id be charging whatever the monthly price was x2 for 3 monthly,some of my 10wkly are minging but then again some are pretty clean if they close to main road or trees guarentee they be bad
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About 95% of our domestic stuff is 4 weekly, the rest 8 weekly. The price is the same as it takes no longer to clean them; anyone who says differently is telling porkies ;D
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Aim for 6 weekly, but some go up to 12 weekly depending on size (usually).
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You missed out 2 - fortnightly ;D
I have a couple of twice weekly ;D but yes he missed fortnightly ;D
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I clean what ever the customer wants
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I clean what ever the customer wants
At LAST! somebody with a bit of sense. Window cleaning is a business, the idea is to make money not stick to some weirdly rigid timescale that has no logic.
What the customer wants the customer gets and you provide the service. The price is the same, why charge more? This business is going to longer clean intervals anyway. I have some on six monthly now. Still money in my pocket.
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About 95% of our domestic stuff is 4 weekly, the rest 8 weekly. The price is the same as it takes no longer to clean them; anyone who says differently is telling porkies ;D
Why are people telling porkies , add some birds 2 4 weekly clean easyier to come off add them same bird to same house for double the amount of time then you will have more mess which in turn will take longer to clean, that's just one reason, but look at it from a business angle
if you charge the same thats cool for you , I charge more but my price is not just for the clean it has everything included in it, as it does takes longer per customer and this is for the following reasons:
8 weekly you have to find 2 customers to fill one 4 weekly places, meaning twice the amount of billing, accounting, more fuel, more wear on van, more water and more time talking to customers.
hope this explains why i don't agree with you :P
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most of my very compact domestic estate work is monthly with a few 2 monthlies here and there.i have a fair few 2 monthlies at much better prices in other areas i work.
most new work not on the estates i offer at 2 monthly as i can charge a higher price so my time on the job is worth more.to be honest most customers are happy with 2 monthly.
still lots of window cleaners cleaning fortnightly near me on the council estates.sometimes they come early by a few days so sometimes its 12 days since the last clean!!they all drive old cars and are trad only!!
i also have a big church i clean twice yearly and some 6 weekly commercial jobs.i always charge more for a longer frequency.why not?it does take slightly longer,the windows are dirtier and you use more water that costs you money to produce.
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About 95% of our domestic stuff is 4 weekly, the rest 8 weekly. The price is the same as it takes no longer to clean them; anyone who says differently is telling porkies ;D
But don't you think that these 8 weeklies are worth less to us in terms of financial gain? A £10 four weekly is worth double the £10 eight weekly - therefore the eight weekly customer is less valued in business terms; so isn't it worth charging them more to increase their monetary value?
I think it is. I charge more for longer frequency cleans because the customer is 'worth less' from a financial point of view than someone who has their windows cleaned more regularly.
This is a business.
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most of my customers are every 4 weeks i am also very sneeky and get in a few days early most months. if you want more regular houses you need to target £7 £8 houses as the cost isnt much they dont mind having them done so often i find most of the larger houses i get £20 for example go bio. just a thought
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About 95% of our domestic stuff is 4 weekly, the rest 8 weekly. The price is the same as it takes no longer to clean them; anyone who says differently is telling porkies ;D
But don't you think that these 8 weeklies are worth less to us in terms of financial gain? A £10 four weekly is worth double the £10 eight weekly - therefore the eight weekly customer is less valued in business terms; so isn't it worth charging them more to increase their monetary value?
I think it is. I charge more for longer frequency cleans because the customer is 'worth less' from a financial point of view than someone who has their windows cleaned more regularly.
This is a business.
Tosh thats bang on, dare I say you 100% right again
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4 and 6 weekly i charege the same i now charge 25% more on 8 weekly
12 weekly i charge as a new clean so charge double
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I clean what ever the customer wants
At LAST! somebody with a bit of sense. Window cleaning is a business, the idea is to make money not stick to some weirdly rigid timescale that has no logic.
What the customer wants the customer gets and you provide the service. The price is the same, why charge more? This business is going to longer clean intervals anyway. I have some on six monthly now. Still money in my pocket.
Well said Vince
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About 95% of our domestic stuff is 4 weekly, the rest 8 weekly. The price is the same as it takes no longer to clean them; anyone who says differently is telling porkies ;D
But don't you think that these 8 weeklies are worth less to us in terms of financial gain? A £10 four weekly is worth double the £10 eight weekly - therefore the eight weekly customer is less valued in business terms; so isn't it worth charging them more to increase their monetary value?
I think it is. I charge more for longer frequency cleans because the customer is 'worth less' from a financial point of view than someone who has their windows cleaned more regularly.
This is a business.
Tosh thats bang on, dare I say you 100% right again
Same price no matter how often.
Wfp is so quick, does it really matter of another minute or two on a customer, if they asked you to go 8 weekly instead of 4 weekly ?
Also would you put the price down if someone changed from 8 weekly to 4 weekly, because you do it quicker ? I DOUBT IT ...
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About 95% of our domestic stuff is 4 weekly, the rest 8 weekly. The price is the same as it takes no longer to clean them; anyone who says differently is telling porkies ;D
But don't you think that these 8 weeklies are worth less to us in terms of financial gain? A £10 four weekly is worth double the £10 eight weekly - therefore the eight weekly customer is less valued in business terms; so isn't it worth charging them more to increase their monetary value?
I think it is. I charge more for longer frequency cleans because the customer is 'worth less' from a financial point of view than someone who has their windows cleaned more regularly.
This is a business.
Tosh thats bang on, dare I say you 100% right again
Same price no matter how often.
Wfp is so quick, does it really matter of another minute or two on a customer, if they asked you to go 8 weekly instead of 4 weekly ?
Also would you put the price down if someone changed from 8 weekly to 4 weekly, because you do it quicker ? I DOUBT IT ...
I would put price down 4 a 4weekly clean if it was from 8 weekly as I charge more for it ;)
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About 95% of our domestic stuff is 4 weekly, the rest 8 weekly. The price is the same as it takes no longer to clean them; anyone who says differently is telling porkies ;D
But don't you think that these 8 weeklies are worth less to us in terms of financial gain? A £10 four weekly is worth double the £10 eight weekly - therefore the eight weekly customer is less valued in business terms; so isn't it worth charging them more to increase their monetary value?
I think it is. I charge more for longer frequency cleans because the customer is 'worth less' from a financial point of view than someone who has their windows cleaned more regularly.
This is a business.
Tosh thats bang on, dare I say you 100% right again
Same price no matter how often.
Wfp is so quick, does it really matter of another minute or two on a customer, if they asked you to go 8 weekly instead of 4 weekly ?
Also would you put the price down if someone changed from 8 weekly to 4 weekly, because you do it quicker ? I DOUBT IT ...
I would put price down 4 a 4weekly clean if it was from 8 weekly as I charge more for it ;)
Ian,
If you do, then thats the 1st time I have heard a someone drop a price ( bet not everyone does ), I know I don't, but then again I don't put them up either if they change to a longer frequency.
I really don't see the point in changing prices like that, as I said before it does't take any longer to clean if its 4, 8 or 12 weekly. Does IT !!!!!!
Darren
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About 95% of our domestic stuff is 4 weekly, the rest 8 weekly. The price is the same as it takes no longer to clean them; anyone who says differently is telling porkies ;D
But don't you think that these 8 weeklies are worth less to us in terms of financial gain? A £10 four weekly is worth double the £10 eight weekly - therefore the eight weekly customer is less valued in business terms; so isn't it worth charging them more to increase their monetary value?
I think it is. I charge more for longer frequency cleans because the customer is 'worth less' from a financial point of view than someone who has their windows cleaned more regularly.
This is a business.
Tosh thats bang on, dare I say you 100% right again
Same price no matter how often.
Wfp is so quick, does it really matter of another minute or two on a customer, if they asked you to go 8 weekly instead of 4 weekly ?
Also would you put the price down if someone changed from 8 weekly to 4 weekly, because you do it quicker ? I DOUBT IT ...
I would put price down 4 a 4weekly clean if it was from 8 weekly as I charge more for it ;)
Ian,
If you do, then thats the 1st time I have heard a someone drop a price ( bet not everyone does ), I know I don't, but then again I don't put them up either if they change to a longer frequency.
I really don't see the point in changing prices like that, as I said before it does't take any longer to clean if its 4, 8 or 12 weekly. Does IT !!!!!!
Darren
it costs you more mate thats the point, it also CAN take longer to clean, you dont have to justify why you dont charge more for something that takes longer, it is none of my business its yours ;)
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looks like everyone is different the only thing i thought is the longer window cleaners make cleans overall the less there is, customers chat word of mouth spreads, window cleaners compete before you know where you are your doing a one bed house yearly ;D, i've always done 6 weeks but might go to 8 weeks but think I should charge 50% more
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looks like everyone is different the only thing i thought is the longer window cleaners make cleans overall the less there is, customers chat word of mouth spreads, window cleaners compete before you know where you are your doing a one bed house yearly ;D, i've always done 6 weeks but might go to 8 weeks but think I should charge 50% more
your going to charge 50% more for moving the cleans by an extra 2 weeks, do you think your custys will be happy with that.
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no just new custys, trying to pick up new work and making sure i do it the best way
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no just new custys, trying to pick up new work and making sure i do it the best way
oh i see, sorry.
i try and put all new custys on a 8 week rota, at 20% higher than my 6 wk cleans, i dont do 4 wkly
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no just new custys, trying to pick up new work and making sure i do it the best way
oh i see, sorry.
i try and put all new custys on a 8 week rota, at 20% higher than my 6 wk cleans, i dont do 4 wkly
why not 25% ?
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its just a rough guide line, i tend to make it up as i see fit. ;D ;D
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its just a rough guide line, i tend to make it up as i see fit. ;D ;D
give yourself a 5% increase ;) thank me another time ;D
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was 6 or 12 weekly now 5 or 10 weekly most of the customers are happy with the change and so am i nice pay rise ;) ;D
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was 6 or 12 weekly now 5 or 10 weekly most of the customers are happy with the change and so am i nice pay rise ;) ;D
go down to 4 and 8 weekly you will be rolling in it ;D
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was 6 or 12 weekly now 5 or 10 weekly most of the customers are happy with the change and so am i nice pay rise ;) ;D
go down to 4 and 8 weekly you will be rolling in it ;D
Im thinking about buying a second van and setup and changing them all to weekly ;D ;D
do ya think i will lose many customers, i think i would lose 99.99999% of my customer if i did :o :o :o
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was 6 or 12 weekly now 5 or 10 weekly most of the customers are happy with the change and so am i nice pay rise ;) ;D
go down to 4 and 8 weekly you will be rolling in it ;D
Im thinking about buying a second van and setup and changing them all to weekly ;D ;D
do ya think i will lose many customers, i think i would lose 99.99999% of my customer if i did :o :o :o
let me know if you do, I will send a canvasser up your way ;)
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Ever time I read this type of thread I come to realize how some are not quite business men yet and still think like window cleaners and even worse they even think like customers.Who is really number 1 the customer? No You are! no 2 your customer. To stay in business you do need to be a little greedy for want of a better word.I have never seen a monument build by any customer for any service provider.One needs to think of the consequence of pricing and be business like.If a customer wanted to save money by cutting her visits by you from 4 weekly to say 8 weekly why should this be at our expense.She saves, we pay for it.It will cost more admin more planning etc as some one has so eloquently said above.Same of the above remarks are just to justify your ill thought out business( none) plan.
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Ever time I read this type of thread I come to realize how some are not quite business men yet and still think like window cleaners and even worse they even think like customers.Who is really number 1 the customer? No You are! no 2 your customer. To stay in business you do need to be a little greedy for want of a better word.I have never seen a monument build by any customer for any service provider.One needs to think of the consequence of pricing and be business like.If a customer wanted to save money by cutting her visits by you from 4 weekly to say 8 weekly why should this be at our expense.She saves, we pay for it.It will cost more admin more planning etc as some one has so eloquently said above.Same of the above remarks are just to justify your ill thought out business( none) plan.
You need to keep the customers happy to a certain point if they want to change from 5 to 10 weekly they get charged extra but without customers you have no business you need happy customers to help you grow you business.
Regards Paul
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I tell them 2 weekly or 4 weekly that's the service I offer if they want a longer frequency find another cleaner
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Ever time I read this type of thread I come to realize how some are not quite business men yet and still think like window cleaners and even worse they even think like customers.Who is really number 1 the customer? No You are! no 2 your customer. To stay in business you do need to be a little greedy for want of a better word.I have never seen a monument build by any customer for any service provider.One needs to think of the consequence of pricing and be business like.If a customer wanted to save money by cutting her visits by you from 4 weekly to say 8 weekly why should this be at our expense.She saves, we pay for it.It will cost more admin more planning etc as some one has so eloquently said above.Same of the above remarks are just to justify your ill thought out business( none) plan.
So I take your way of thinking like a buisness man and put up prices, so you can stay in buisness.
So I must be thinking like a window cleaner and won't put up prices and I won't last in buisness.
What a load of rubbish. You can succeed either way, there is no right or wrong way, its whatever you see as right for you.
I think if someone provided a regular service for me and I asked them not to come so frequently, so I could save some money ( especially in this financial climate ) and the provider of the service said yes but it will cost more each time I come. I know what i would say, and find someone else.
So my way is thinking is in a buisness sense too, because I want to stay in buisness and not loose any customers..
Darren
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Ever time I read this type of thread I come to realize how some are not quite business men yet and still think like window cleaners and even worse they even think like customers.Who is really number 1 the customer? No You are! no 2 your customer. To stay in business you do need to be a little greedy for want of a better word.I have never seen a monument build by any customer for any service provider.One needs to think of the consequence of pricing and be business like.If a customer wanted to save money by cutting her visits by you from 4 weekly to say 8 weekly why should this be at our expense.She saves, we pay for it.It will cost more admin more planning etc as some one has so eloquently said above.Same of the above remarks are just to justify your ill thought out business( none) plan.
So I take your way of thinking like a buisness man and put up prices, so you can stay in buisness.
So I must be thinking like a window cleaner and won't put up prices and I won't last in buisness.
What a load of rubbish. You can succeed either way, there is no right or wrong way, its whatever you see as right for you.
I think if someone provided a regular service for me and I asked them not to come so frequently, so I could save some money ( especially in this financial climate ) and the provider of the service said yes but it will cost more each time I come. I know what i would say, and find someone else.
So my way is thinking is in a buisness sense too, because I want to stay in buisness and not loose any customers..
Darren
Darren, I agree with what you say there on the whatever you see is right for you. as that is what matters at the end of your day.
If someone cleaned for you and you said you want then done less often to save some money (more often than not it is because the window still look clean I rarly get someone say it is to save money but even if it was that) and said window cleaner explained to you the price for the longer frequency was a little more but saved you x amount a year so a massive saving for you, would you honestly find someone else ? ( I defo would respect his honesty and understand doing them less often means he needs 2 people to fill one spot. I say that from a homeowner perspective not a window cleaner)
Your thoughts now ?
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Ian,
Personally, I would question it, I just can't see how an extra charge can be made to do the same job, 1st cleans maybe, but regular cleans I couldn't justify.
You say it takes extra work, a minute or 2, we know how quick wfp is.
Bird mess can become rock solid very quickly, so it doesn't matter if its 4,8 or 12 weekly its still be solid.
Extra paper work, a tick, cross or update some sort of software, what ever way we keep our records, you still got to do it every time ,4,8 or 12 weekly, its still got to be done, so not sure why thats extra.
Lets face it what we do for a living is not rocket science or brain surgery, and theres lots of us out there waiting to jump in, I play safe and keep the customers happy.
darren
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Ian,
Personally, I would question it, I just can't see how an extra charge can be made to do the same job, 1st cleans maybe, but regular cleans I couldn't justify.
You say it takes extra work, a minute or 2, we know how quick wfp is.
Bird mess can become rock solid very quickly, so it doesn't matter if its 4,8 or 12 weekly its still be solid.
Extra paper work, a tick, cross or update some sort of software, what ever way we keep our records, you still got to do it every time ,4,8 or 12 weekly, its still got to be done, so not sure why thats extra.
Lets face it what we do for a living is not rocket science or brain surgery, and theres lots of us out there waiting to jump in, I play safe and keep the customers happy.
darren
see I dont charge extra for first cleans so it comes down to again we are all different.
I do personally charge more for 8 weekly 95% of the time because even if it does take 1 min more why should you do more work less often for the same money, that to me is madness unfortunatly sometimes i let emotion run my business thats the 5%, I am not knocking what you do just just explaining the point. I too prefer happy customers ;) I dont spend my time worrying about other window cleaners, I let them worry about me instead ;D
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I think i might stay at six weeks after what you all say, if every single window cleaner did 12 weeks there would be alot less work wouldn't there, been in the industry about 8 years, when i think back majority did 4 weeks, then alot started 6 weeks including me then heard about few doing 8 and 12, for residential customers 12 seems long but if the money is right then maybe ok, i do think though no matter how long the industry hasto keep it's prices at a decent level or we could all suffer.
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Ian,
Personally, I would question it, I just can't see how an extra charge can be made to do the same job, 1st cleans maybe, but regular cleans I couldn't justify.
You say it takes extra work, a minute or 2, we know how quick wfp is.
Bird mess can become rock solid very quickly, so it doesn't matter if its 4,8 or 12 weekly its still be solid.
Extra paper work, a tick, cross or update some sort of software, what ever way we keep our records, you still got to do it every time ,4,8 or 12 weekly, its still got to be done, so not sure why thats extra.
Lets face it what we do for a living is not rocket science or brain surgery, and theres lots of us out there waiting to jump in, I play safe and keep the customers happy.
darren
see I dont charge extra for first cleans so it comes down to again we are all different.
I do personally charge more for 8 weekly 95% of the time because even if it does take 1 min more why should you do more work less often for the same money, that to me is madness unfortunatly sometimes i let emotion run my business thats the 5%, I am not knocking what you do just just explaining the point. I too prefer happy customers ;) I dont spend my time worrying about other window cleaners, I let them worry about me instead ;D
Misunderstanding, I don't charge extra for 1st cleans, but I could understand if someone did, I go on a bit of advise you gave me once reguarding 1st cleans ( when I 1st changed to wfp ) - do the best you can and tell them it can / may take 2 or 3 cleans to get the windows up to scratch.
I like way of thinking about other window cleaners though.
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I think i might stay at six weeks after what you all say, if every single window cleaner did 12 weeks there would be alot less work wouldn't there, been in the industry about 8 years, when i think back majority did 4 weeks, then alot started 6 weeks including me then heard about few doing 8 and 12, for residential customers 12 seems long but if the money is right then maybe ok, i do think though no matter how long the industry hasto keep it's prices at a decent level or we could all suffer.
What I don't understand is why window cleaners are talking about changing the frequency, never change it unless the customer wants to change,
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I think i might stay at six weeks after what you all say, if every single window cleaner did 12 weeks there would be alot less work wouldn't there, been in the industry about 8 years, when i think back majority did 4 weeks, then alot started 6 weeks including me then heard about few doing 8 and 12, for residential customers 12 seems long but if the money is right then maybe ok, i do think though no matter how long the industry hasto keep it's prices at a decent level or we could all suffer.
What I don't understand is why window cleaners are talking about changing the frequency, never change it unless the customer wants to change,
100% correct ;D
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I think i might stay at six weeks after what you all say, if every single window cleaner did 12 weeks there would be alot less work wouldn't there, been in the industry about 8 years, when i think back majority did 4 weeks, then alot started 6 weeks including me then heard about few doing 8 and 12, for residential customers 12 seems long but if the money is right then maybe ok, i do think though no matter how long the industry hasto keep it's prices at a decent level or we could all suffer.
What I don't understand is why window cleaners are talking about changing the frequency, never change it unless the customer wants to change,
100% correct ;D
Thats good Ian, we agree on something
Darren
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I think i might stay at six weeks after what you all say, if every single window cleaner did 12 weeks there would be alot less work wouldn't there, been in the industry about 8 years, when i think back majority did 4 weeks, then alot started 6 weeks including me then heard about few doing 8 and 12, for residential customers 12 seems long but if the money is right then maybe ok, i do think though no matter how long the industry hasto keep it's prices at a decent level or we could all suffer.
What I don't understand is why window cleaners are talking about changing the frequency, never change it unless the customer wants to change,
100% correct ;D
Thats good Ian, we agree on something
Darren
ok I changed my mind 50% ;D
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I think i might stay at six weeks after what you all say, if every single window cleaner did 12 weeks there would be alot less work wouldn't there, been in the industry about 8 years, when i think back majority did 4 weeks, then alot started 6 weeks including me then heard about few doing 8 and 12, for residential customers 12 seems long but if the money is right then maybe ok, i do think though no matter how long the industry hasto keep it's prices at a decent level or we could all suffer.
What I don't understand is why window cleaners are talking about changing the frequency, never change it unless the customer wants to change,
100% correct ;D
Thats good Ian, we agree on something
Darren
ok I changed my mind 50% ;D
::)
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i like 4 or 6 weekly
i let one woman get onboard at 12 weekly,then she wanted 11,then 10 , but last week wrote me wanting school hols only with a text first too ! i binned her letter and Rebelboy here will be sticking a few FFFs into the conver when she rings up in June .
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i like 4 or 6 weekly
i let one woman get onboard at 12 weekly,then she wanted 11,then 10 , but last week wrote me wanting school hols only with a text first too ! i binned her letter and Rebelboy here will be sticking a few FFFs into the conver when she rings up in June .
;D ;D ;D ;D ;D lmao
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Whats better, a customer on 8 weeks or no customer? Does the car wash charge its customers more if they haven't been for a while?
Customers are your business
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Whats better, a customer on 8 weeks or no customer? Does the car wash charge its customers more if they haven't been for a while?
Customers are your business
dude you have a defeatist attitude lately. why would a customer cancel. we are not a car wash so the comparison is way out try again and smile :-*
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Whats better, a customer on 8 weeks or no customer? Does the car wash charge its customers more if they haven't been for a while? Customers are your business
dude you have a defeatist attitude lately. why would a customer cancel. we are not a car wash so the comparison is way out try again and smile :-*
Its not defeatest its smart. My customers get canvassed all the time by other window cleaners. If I didn't agree to 8 weeks or whatever there is always somebody who will.
It works the other way too.I have picked up quite a few over time because their window cleaners wouldn't be flexible. I'm happy to do it, the more the merrier.
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Whats better, a customer on 8 weeks or no customer? Does the car wash charge its customers more if they haven't been for a while? Customers are your business
dude you have a defeatist attitude lately. why would a customer cancel. we are not a car wash so the comparison is way out try again and smile :-*
Its not defeatest its smart. My customers get canvassed all the time by other window cleaners. If I didn't agree to 8 weeks or whatever there is always somebody who will.
It works the other way too.I have picked up quite a few over time because their window cleaners wouldn't be flexible. I'm happy to do it, the more the merrier.
imo its not smart at all, I am flexible, but if I was to take on your attitude in 5 years time we would all be working for the same money that's not smart at all. being flexible yes. Your not alone on work being canvassed all the time, I get about 3 people a month doing this to my customers and god knows how many leaflets, but I am smart with what I do working for less is not smart in my book mate, but cool it you think that's good if it works for you that's cool
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The customer is always right .
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I once owned a General Dealers/off licence. At first i stocked up on what customers where asking !
GREAT I THOUGHT!
NOT!
I ended up with a shop full of goods that where bought every now and again by specific customers.
Correcting my mistake I stocked up on one choice of each product (except the off licence side) and guess what! BINGO
All those awkward customers still shopped with me BUT on my terms now!
I offer 2 weekly or 4 weekly! Have a waiting list of customers wanting to get on the books.
Hope this helps
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The customer is always right .
that a story for the 80's ::) that's a little like you cant work in the rain, do you work in the rain ?
p.s this was not aim at you, just in general to people that think things cant be done.
I see I replied to your post so thought I would point this out as I don't what you thinking I am stalking or in anyway fancy you lol
KENT KLEEN THAT'S A GREAT EXAMPLE GOOD POST ;)
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i personally thinks its crazy to charge the same price for a longer frequency.if you explain that the windows will be dirtier and that they will still save money over the course of the year you wont go wrong!!IT ALWAYS WORKS FOR ME!!!
the amount of new customers ive picked up over the last year on an 8 weekly frequency at a higher price is staggering.IMO customers WILL PAY MORE FOR A LONGER FREQUENCY!!!thus the end result is a much more profitable business with a higher hourly rate on this work.
regards
dazmond
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Yes Mrs Customer I can do them for £14 and we visit once a month.
End off .... nice and simple. ;)
Works for me and has done for last 18 months since starting up.
Used to offer 8 weekly but not anymore.
When I did quote 2 prices for either monthly or bimonthly 25% went for monthly.
If any ask for a longer frequency I add 25% to price BUT only if they ask.
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I don't mind what frequency they want they can have it.
I do however charge all customers my one 'off rate' and then ask them how often they want me to call.
It then isn't an issue. Plus they have no real idea how much it will be until I tell thm.
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I tell my prospective customers I operate my round on a monthly basis but they can have me on a frequency that suits them. I charge 25% more bi-monthly, 50% for 3 months, 75% for 4 months and the double for anything longer which I class as a one off.
If they're a serious customer in need of a reliable window cleaner, one of these options normally suits them just fine.
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I tell my prospective customers I operate my round on a monthly basis but they can have me on a frequency that suits them. I charge 25% more bi-monthly, 50% for 3 months, 75% for 4 months and the double for anything longer which I class as a one off.
If they're a serious customer in need of a reliable window cleaner, one of these options normally suits them just fine.
thats fair stuart Lance ;D
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;D
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90% 4 weekly(residential) , few commercial weeklys and fortnightlys and remainder is residential 8 weeks. Works out much better I think as you get a few extra days each month lol
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The customer is always right .
Who says? I've known a few to be wrong. "Not this month, mate" types mostly.
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Most of my customers are every 8 weeks... I don't charge by window. I work out how long the house will take to clean and base it on my hourly rate.
Andy
Thats how i was told to do it :)
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The customer is always right .
Who says? I've known a few to be wrong. "Not this month, mate" types mostly.
Yes Tosh the customer isn't always right but they are always the customer. Thats the person who hands you the money. I seriously think some people neglect that fact. Forget the rest of the meaningless detail, never take your eye off the important bit, money!
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Most of my customers are every 8 weeks... I don't charge by window. I work out how long the house will take to clean and base it on my hourly rate.
Andy
Thats how i was told to do it :)
Thats the only way to do it. Other methods produce silly anomolies.