Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: lcwalker on December 27, 2011, 03:19:23 pm
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Ive been cleaning a house for nearly 2 years nice easy little job untill i went last week and a sky dish has been put right in my way,so it's hard to clean the window now, it took me twice as long getting around it.
It's just annoying sky only had to go up once to fit it, there were other place's but harder to get to, but i have to go up every month.Would you mention it to the customer or isn't it worth it as it wont be moved.
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dump,
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dump,
Rolly, rolly, rolly eyes.
It's not the customer's fault. It's difficult to say on what you've posted, but either charge for your extra time or just grin and bear it.
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i know but i though i would just give the standard CIU answer
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i know but i though i would just give the standard CIU answer
;D Good one.
But you forgot the- 'replace with two new customers'.
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I'd be looking for a new customer mate; having to pay for Sky each month will mean something has to go; window cleaner or Sky Sports???
I know which one I'd keep; buggar the windows ;D
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Ive been cleaning a house for nearly 2 years nice easy little job untill i went last week and a sky dish has been put right in my way,so it's hard to clean the window now, it took me twice as long getting around it.
It's just annoying sky only had to go up once to fit it, there were other place's but harder to get to, but i have to go up every month.Would you mention it to the customer or isn't it worth it as it wont be moved.
Is it unsafe for you to work around?
If yes, maybe try to find a safer way of doing it and charge extra if it takes longer.
If it's safe but takes longer, do it the way you do now but again, charge extra for taking more time.
The cost of living has gone up while you've been cleaning there so add a bit extra on I suppose?
If they won't pay it, then dump. Maybe explain the problem to the custie. Many of them are quite reasonable.
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this is where the trad way wins;keep knocking it with ladders ;D
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Ive been cleaning a house for nearly 2 years nice easy little job untill i went last week and a sky dish has been put right in my way,so it's hard to clean the window now, it took me twice as long getting around it.
It's just annoying sky only had to go up once to fit it, there were other place's but harder to get to, but i have to go up every month.Would you mention it to the customer or isn't it worth it as it wont be moved.
Ask them to call sky, and get them to move it or at least try.
if not increase the price if it takes longer.
or work longer for the same money
:-\
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The price is probably due to go up anyway,ive never put any of my customers prices up whens the best time of the year to up the prices?.As for the dish i can manage to get around it safely enough but it annoys me that there is never a thought for a window cleaner, people always think you can get around obsticles the thing is i always seem to,as long as they dont mess me around i can live with it.
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The price is probably due to go up anyway,ive never put any of my customers prices up whens the best time of the year to up the prices?.As for the dish i can manage to get around it safely enough but it annoys me that there is never a thought for a window cleaner, people always think you can get around obsticles the thing is i always seem to,as long as they dont mess me around i can live with it.
I would avoid putting up prices in January/feb as all bills come in for christmas apart from ones that really need the increase.
Apart from them 2 months any other I found is fine
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The price is probably due to go up anyway,ive never put any of my customers prices up whens the best time of the year to up the prices?.As for the dish i can manage to get around it safely enough but it annoys me that there is never a thought for a window cleaner, people always think you can get around obsticles the thing is i always seem to,as long as they dont mess me around i can live with it.
I would avoid putting up prices in January/feb as all bills come in for christmas apart from ones that really need the increase.
Apart from them 2 months any other I found is fine
How much should i put them up?.
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bloody hell mate who is running your business?
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CIU by the looks of it
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The price is probably due to go up anyway,ive never put any of my customers prices up whens the best time of the year to up the prices?.As for the dish i can manage to get around it safely enough but it annoys me that there is never a thought for a window cleaner, people always think you can get around obsticles the thing is i always seem to,as long as they dont mess me around i can live with it.
I would avoid putting up prices in January/feb as all bills come in for christmas apart from ones that really need the increase.
Apart from them 2 months any other I found is fine
How much should i put them up?.
only you know that Answer
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bloody hell mate who is running your business?
I was only wondering how much you guys raise your prices by.
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bloody hell mate who is running your business?
I was only wondering how much you guys raise your prices by.
work out how much you charge by ladder move then increase it by one extra ladder move
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Ive been cleaning a house for nearly 2 years nice easy little job untill i went last week and a sky dish has been put right in my way,so it's hard to clean the window now, it took me twice as long getting around it.
It's just annoying sky only had to go up once to fit it, there were other place's but harder to get to, but i have to go up every month.Would you mention it to the customer or isn't it worth it as it wont be moved.
So it took you twice as long to do one window on a nice easy little job.....
So say that window took you maybe 1 minute to clean (presuming you are wfp and as you say it's a nice easy little job)....it is now taking you about two minutes....get a grip man....
If you were my wc and moaned at me about the sky dish i would tell you to ferking grow up.... :)
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if i was you i would sell up . its the only way to solve this major problem .
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;D ;D
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I only said i was annoyed and i do this one trad, it was more the case i was doing it for 2 years and then sky just come and put a dish right in my way, no one has any consideration for anyone else nowadays.But i blame the customer most as they could have asked it to be put elsewhere.You might have gotten me wrong it is no major problem just annoying.
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customers don't think, or realise implications their actions have on your business. and more often than not don't care.
but remember if you knock that dish off signal they won't b happy at sky's call out charge, and guess where they will come knocking then?!
I'd explain its awkward and the risk of knocking it. if they are happy still, next price increase I'd add a slight amount on price extra.
our prices are reviewed every Jan. customers always seemed to expect prices to go up then anyway.
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why not ask the custy to brick the window up , and put a new one in 2 metres iether side of the dish. ;D
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maybe climb over the roof and absail down to the offending window ;) im sure theres some guys on here that do absailing
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How annoying that a customer should decide to do something with their own property and not run it by you first ;D
Window cleaning H & S however you do it is based on safe accesibilty to the windows........has it now become unsafe to do? or is it just a case of an easy job has now become just a tadge harder. Just a little warning for you.......every time something goes wrong with sky now you will get the blame ;D
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just been on the phone to stephen hawkings. he says he will give it some thought and put his reply up later