Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: R W C™ on April 21, 2011, 05:36:04 pm

Title: Customers been eating humble pie
Post by: R W C™ on April 21, 2011, 05:36:04 pm
Did a 1st clean on a property last month, when I finished I did the old wfp talk, explaining to leave them to dry naturally etc etc...The custy had the unsure look on her face so I asked if all was ok as you seem unsure,

Well I get there today to do the next clean and out she comes.

"I need to appologise to you as when you left last time I was slating you to my husband telling him how dare you leave my windows wet, well Ive eaten humble pie and feel bad as they dried amazing and I cant believe how long theyve lasted, even the sills get dirtier quicked then the glass, I must of said to my husban 100s of times that I cant believe the windows are still clean, Ive told all my neighbours and friends how great this system works so expect some new custys"

 ;D ;D
Title: Re: Customers been eating humble pie
Post by: elite mike on April 21, 2011, 05:51:13 pm
i love it when a plan comes together  ;)
Title: Re: Customers been eating humble pie
Post by: DaveG on April 21, 2011, 05:51:59 pm
Ive had a few of them too Chris. Nice to be told that we do a good job tho :)
Title: Re: Customers been eating humble pie
Post by: Dave Anderson on April 21, 2011, 06:14:55 pm
Dump her !
Title: Re: Customers been eating humble pie
Post by: DaveG on April 21, 2011, 06:21:36 pm
Dump her !


 ;D ;D ;D
Title: Re: Customers been eating humble pie
Post by: idealrob on April 21, 2011, 07:51:41 pm
Yes nice to see a great answer, and i can,t beleive how clean they stay, unless a bird hits them cause the are so clean, its happened a lot more since WFP

idealrob
Title: Re: Customers been eating humble pie
Post by: Helen on April 21, 2011, 07:56:09 pm
We had one who wouldn't believe it and she used to sit and watch them dry! Used to make us laugh to see her staring at the windows when we had finished others in that close. Think she got fed up after a few cleans and started believing. She too was honest and said she had not been happy at first, but then said she would never use a trad cleaner again :)
Title: Re: Customers been eating humble pie
Post by: Blue Frog Systems on April 21, 2011, 08:06:42 pm
Yep, had the same here. Told her that i would pop back later on and if they werent clean she didnt have to pay a penny. Went back later on and she appolagised alot.
Title: Re: Customers been eating humble pie
Post by: bobplum on April 21, 2011, 08:07:01 pm
Did a 1st clean on a property last month, when I finished I did the old wfp talk, explaining to leave them to dry naturally etc etc...The custy had the unsure look on her face so I asked if all was ok as you seem unsure,

Well I get there today to do the next clean and out she comes.

"I need to appologise to you as when you left last time I was slating you to my husband telling him how dare you leave my windows wet, well Ive eaten humble pie and feel bad as they dried amazing and I cant believe how long theyve lasted, even the sills get dirtier quicked then the glass, I must of said to my husban 100s of times that I cant believe the windows are still clean, Ive told all my neighbours and friends how great this system works so expect some new custys"

 ;D ;D

"and because they stay so clean so long i would you like to call every 3 months" ;D ;D
Title: Re: Customers been eating humble pie
Post by: Pole 2 Pole on April 21, 2011, 08:09:29 pm
Did a 1st clean on a property last month, when I finished I did the old wfp talk, explaining to leave them to dry naturally etc etc...The custy had the unsure look on her face so I asked if all was ok as you seem unsure,

Well I get there today to do the next clean and out she comes.

"I need to appologise to you as when you left last time I was slating you to my husband telling him how dare you leave my windows wet, well Ive eaten humble pie and feel bad as they dried amazing and I cant believe how long theyve lasted, even the sills get dirtier quicked then the glass, I must of said to my husban 100s of times that I cant believe the windows are still clean, Ive told all my neighbours and friends how great this system works so expect some new custys"

 ;D ;D

"and because they stay so clean so long i would you like to call every 3 months" ;D ;D

Aint that the bloody truth???????  ::)
Title: Re: Customers been eating humble pie
Post by: simbo on April 21, 2011, 09:27:24 pm
pole to pole beat me to it. Not very long after i whent wf changed to 6 weekly cos just embarrased cleaning clean windows, even now still not happy and try to do 8 weekly and people are used to it now. wfp too bloody clean!!!!!!!!!!!