Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: d s windowcleaning on November 03, 2010, 11:04:14 pm

Title: fighting back ( undercutters )
Post by: d s windowcleaning on November 03, 2010, 11:04:14 pm
ive now been cleaning windows for around 11 years , im happy with what i earn , ive got a really good customer relationship .
im now going to undercut ANY newbie who trys to steal the work i do by %50
ive had 1 of my customers quoted £2 today .
lets see how long they last .
LET BATTLE COMMECE  ;D
Title: Re: fighting back ( undercutters )
Post by: darren clarke on November 03, 2010, 11:05:28 pm
what u going to do when they all goen put the prices back up
Title: Re: fighting back ( undercutters )
Post by: Gav Camm lammy 283 on November 03, 2010, 11:06:59 pm
a up dave met up with yr m8 dean 2day
m8 he was sound ;)
Title: Re: fighting back ( undercutters )
Post by: G Griffin on November 03, 2010, 11:07:32 pm
ive now been cleaning windows for around 11 years , im happy with what i earn , ive got a really good customer relationship .
im now going to undercut ANY newbie who trys to steal the work i do by %50
ive had 1 of my customers quoted £2 today .
lets see how long they last .
LET BATTLE COMMECE  ;D

So you`re going to do them for £1?
Title: Re: fighting back ( undercutters )
Post by: d s windowcleaning on November 03, 2010, 11:15:44 pm
ive now been cleaning windows for around 11 years , im happy with what i earn , ive got a really good customer relationship .
im now going to undercut ANY newbie who trys to steal the work i do by %50
ive had 1 of my customers quoted £2 today .
lets see how long they last .
LET BATTLE COMMECE  ;D

So you`re going to do them for £1?
if need be i will do them for £1 im sick to death of arseholes trying to undercut and aint got a clue how to clean glass .
i wouldnt undercut a brickie .
WHY SHOULD THEY DO IT WITH US .
Title: Re: fighting back ( undercutters )
Post by: G Griffin on November 03, 2010, 11:16:57 pm
I like it- that`s what I call dedication.
Title: Re: fighting back ( undercutters )
Post by: mark mann on November 03, 2010, 11:23:09 pm
personally id move on and generate new customers happy paying what im charging for a good job - stuff working for nothing and like someone said
what you gonna do when they bugger off carry on workking for a quid...


how long before they get sick of working for 2 quid a time
Title: Re: fighting back ( undercutters )
Post by: d s windowcleaning on November 03, 2010, 11:24:54 pm
I like it- that`s what I call dedication.
its what i call looking after what ive built up without someone jumping in between and thinking they can do MY job for cheaper its taken me a long time to get to where i want to be and i aint going to have it spoilt , undercut my work then i undercut yours simple as .
Title: Re: fighting back ( undercutters )
Post by: d s windowcleaning on November 03, 2010, 11:33:37 pm
personally id move on and generate new customers happy paying what im charging for a good job - stuff working for nothing and like someone said
what you gonna do when they bugger off carry on workking for a quid...


how long before they get sick of working for 2 quid a time
sorry if ive been mis understood my customers are after nearly 11 years really happy with my service .
NOT 1 would cancel but theres loads now trying to undercut , these undercutters have not picked 1 of my customers up but when they are going in with a £2 for the full house they COULD ruin what as taken me years to build .
if i now see these on any  house im going to undercut them by %50 as they tryed with me .
Title: Re: fighting back ( undercutters )
Post by: mark mann on November 03, 2010, 11:37:23 pm
I like it- that`s what I call dedication.
its what i call looking after what ive built up without someone jumping in between and thinking they can do MY job for cheaper its taken me a long time to get to where i want to be and i aint going to have it spoilt , undercut my work then i undercut yours simple as .


is this a recent thing or been happenign for a while - if for a while have you found custies eventually return? are these really albe to do the good cleaning job you do when only charging 2 quid? understand fully the effort it take to build round as im doing it now
Title: Re: fighting back ( undercutters )
Post by: G Griffin on November 03, 2010, 11:40:40 pm
ive now been cleaning windows for around 11 years , im happy with what i earn , ive got a really good customer relationship .
im now going to undercut ANY newbie who trys to steal the work i do by %50
ive had 1 of my customers quoted £2 today .
lets see how long they last .
LET BATTLE COMMECE  ;D

So you`re going to do them for £1?
if need be i will do them for £1 im sick to death of arseholes trying to undercut  and aint got a clue how to clean glass  .
i wouldnt undercut a brickie .
WHY SHOULD THEY DO IT WITH US .

Emphasise this to your customers rather than cut your prices.
Title: Re: fighting back ( undercutters )
Post by: dazmond on November 03, 2010, 11:45:31 pm
have you been drinking mate?

come on!none of us has lost many customers to undercutters if we been going for years!im 17 years in this game and not lost ONE customer to an undercutter(not knowingly!).

if your good at your job,regular,reliable and not overcharging you wont lose any amount of work thatll really affect your business.

stop worrying and concentrate on being the best you can in your area



dazmond
Title: Re: fighting back ( undercutters )
Post by: Crystal-clear on November 03, 2010, 11:53:54 pm
Mate i dont know about working for a quid

i would talk to all your customers explain things to them that you are insured self employed etc. and he is just a cowboy.

You must remember if you start working for a quid the word might spread and before you know it that one house you are cleaning for a £1 tells next door and so on.

it could turn out to a nightmare mate .

just move on he will get sick of working for such a silly price wait till the winter kicks in lol
Title: Re: fighting back ( undercutters )
Post by: Jack Wallace on November 04, 2010, 07:25:11 am
This does not make any sense!

You say you are sick of undercutters trying to ruin your business by working for 2 quid, so you will work for 1.

so effectivly you are undercuting both them and yourself, working for less than it cost to do the job and ruining your reputation.

I dont think you need worry about the odd chancer destroying your business mate, it sounds like you will do a much better job yourself.

Title: Re: fighting back ( undercutters )
Post by: bobby p on November 04, 2010, 07:36:03 am
i have heard about a bloke pricing way low,once he has cleaned it twice ,jacks the price back  up and has a good speal and the custy agrees becos dont want to be without a cleaner . thats prob what this new guy is doing ,  has by then found out what you were originally charging

 sounds desperate times
Title: Re: fighting back ( undercutters )
Post by: Johnny B on November 04, 2010, 08:20:43 am
If you have as good a customer relationship as you say, they will stay with you and take no notice of others trying to undercut you. Why should you worry if your customers don't.

John

 
Title: Re: fighting back ( undercutters )
Post by: Colin Day on November 04, 2010, 08:25:47 am
If a customer really expects a good job done for £2, they aren't worth keeping... Under-cutters will always fold, it's just a waiting game...!
Title: Re: fighting back ( undercutters )
Post by: ian1972 on November 04, 2010, 08:37:18 am
This has got to be the dumbist idea ever,you ain't lost a custy why bother?they won't b around long at them prices ,I understand how you feel but as u say not lost 1 custy!!!!
Title: Re: fighting back ( undercutters )
Post by: sgibsoncleaning on November 04, 2010, 05:57:12 pm
mugs game carving up undercutters. why lower yourself to thier level. if your customers are loyal they will stay. if you lose some to what are obviously dole scroungers (must be at that price), let them go who need custies like that. the shops trade is like that round here people offering 3 months cleaning if you switch to them, the prices charged are patheticly low
Title: Re: fighting back ( undercutters )
Post by: A & J Owen Window Cleaning on November 04, 2010, 06:02:07 pm
They won't last long at that.  Few cold mornings and they'll pack it in I'll say.
Title: Re: fighting back ( undercutters )
Post by: barry mallett on November 04, 2010, 06:53:43 pm
sorry mate didnt realise it was your work i was canvassing :-[
Title: Re: fighting back ( undercutters )
Post by: mikecam on November 04, 2010, 07:35:33 pm
ive now been cleaning windows for around 11 years , im happy with what i earn , ive got a really good customer relationship .
im now going to undercut ANY newbie who trys to steal the work i do by %50
ive had 1 of my customers quoted £2 today .
lets see how long they last .
LET BATTLE COMMECE  ;D
Are you sure you're not missing something out here? Non of your customers have gone over to these cheaper quotes but you're willing to undercut them anyway? How are you going to find time to take on this new cheaper work or any new cheaper work? I'd imagine after 11 years your round is pretty full.
Title: Re: fighting back ( undercutters )
Post by: Llaaww on November 04, 2010, 07:57:10 pm
sorry mate didnt realise it was your work i was canvassing :-[
:D
Title: Re: fighting back ( undercutters )
Post by: d s windowcleaning on November 05, 2010, 11:31:49 pm
LETS see if i can explain this a bit better .

IVE got a really good round but after 11 years i should have .

IM not worried about losing work .

BUT  theres ONE thing i cant do with and thats UNDERCUTTERS  .

AT LEAST  put a decent price in £2.50 on a 3 bed semi 12 windows and 2 doors .

IF  these people want to UNDERCUT at least put in a good price .

BE competative when putting in a price .

I dont mind losing a call but AT LEAST make sure its BECAUSE a better service is OFFERED not a cheaper PRICE .

PRICES  will AND  do vary from area to area but £2.50 come on get a grip you UNDERCUTTERS .


Title: Re: fighting back ( undercutters )
Post by: Johnny B on November 05, 2010, 11:57:49 pm
Any loyal customers will likely see through those whose prices are so unrealistically low. If a discerning custy gets a quote for, say £2.50 on a £10 house, what sort of job would she expect for that price? And how long would the other guy stay in business when he would have to work 4 times as hard as you just to make the same money?

I really wouldn't worry about it at all if I were you. Why not just concentrate on doing what you do, do it well and keep your customers happy.

I have come across guys canvassing for work, and always try to encourage them, and wish them success in their venture. We all have to make a living, and having a relaxed as opposed to uptight attitude about this will enable you to focus on keeping your business successful, rather than worrying about what others may be doing. Try it, you will be just fine.

John.
Title: Re: fighting back ( undercutters )
Post by: G3ST Cleaning on November 06, 2010, 12:07:45 am
Just a thought but you might be wasting your time and efforts.

If you want to put them out of business tell them your reporting them to the taxman or dole office if you think they are working illegal. If they carry on undercutting then id look at offering extra services but if your customers wont stay loyal i wouldnt go to the trouble of trying to keep them

Good luck with whatever you choose to do

Danny