Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: gavin pedley on November 02, 2010, 02:32:43 pm
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It seems that WCP will soon be a thing of the past, and compass180 will take over, the bad bit for us is we will have to pay monthly to use it, and it will be web based. :'(
http://www.windowcleanerpro.com/compass180.php
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It will be interesting to see the improvements and the price.
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just an other way to get more money out of window cleaners,
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I know i feel slightly robbed as i only recently paid out for it now this
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Hi Guys
Please note that it isnt a case of Window Cleaner Pro will be no more, it is a case that technology is moving at a very quick pace and we want/need to keep up with it to offer our customers the best there is as far as software is concerned.
For full details please see http://www.windowcleanerpro.com/compass180.php
best regards
Brad and Ian
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will it be like a lot of other things, u ahve to buy the new stuff to get all the back ups and if you got the old ones tuff luck
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will it be like a lot of other things, u ahve to buy the new stuff to get all the back ups and if you got the old ones tuff luck
As Brad pointed out WCP will still exist and everyone will still be able to use it without any problems. All your data will be fine and no-one has to join Compass180 if they want to continue using WCP. Compass180 is being developed to meet a new set of requirements and may not be suited to everyone, however this new version will be where we are concentrating most of our efforts as we see this as the future of our business and one of the leading products in the service based industry.
Cheers
- Ian
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Compass180 online system one big issue for me would be internet hackers getting all my round info ???
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so does that mean all the added stuff that was said will be deleveped for wcp when you where launching it will now not happen like dept list for wcplite the ability to text customers from it etc if so have to say i feel a bit robbed as these are the reasons i purchased it a, for what it already did and b, for the promised updates.
or the bottom line will there ever be updates for wcp again
paul
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Compass180 online system one big issue for me would be internet hackers getting all my round info ???
We have always taken data security very seriously and we wouldnt develop an unsafe system or application.
Along with hundreds of thousands of people i bank online, i wouldnt do that if it wasnt secure.
Hackers are after direct financial reward for their efforts, i doubt their interest lay with hacking round information.
BR's
Brad
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Brad or Ian,
What is roughly the price per month you expect to charge - including backup facility etc.?
Davie
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so does that mean all the added stuff that was said will be deleveped for wcp when you where launching it will now not happen like dept list for wcplite the ability to text customers from it etc if so have to say i feel a bit robbed as these are the reasons i purchased it a, for what it already did and b, for the promised updates.
or the bottom line will there ever be updates for wcp again
paul
During our end of year review Window Cleaner Pro made a loss ... it was financially supported by our other projects that we are involved with. Our FA advised us to cease trading which we expected would be the advise, we chose to look at another option which enabled us to support our existing client base.
This meant we had to change the business model to ensure a revenue stream to enable us to progress development rather than close the business and leave all WCP users with no support at all..
Developing WCP was not a cost effective option as the features required would have to be 'shoe-horned' into it, surely better to create a new, purpose built product that will satisfy a customers requirements??
If you are still using Windows 3.1 then i have no argument!! Software evolves and so must we as a company...or we cease to exist.
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Brad or Ian,
What is roughly the price per month you expect to charge - including backup facility etc.?
Davie
Hi Davie
We are not in a position to give a definitive price as yet, the software is still in development stages.
We expect to see a monthly costing of no more than £25-£35 per month
BR's
Brad
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Server backed up Brad?
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Thanks,
A lot of money and a substantial increase to me too.
Does your projected monthly price you quote include VAT ?
I have used WCP for 1 year last month. No problems, no complaints.
To then invest in a future venture, keeping in mind that you have, over the last year, experienced a difficult financial trading situation, is a big ask.
Lets say I do and others do not update to the new software, it puts my annual contibution in jeopardy etc.
My selfish approach to this new product is financial and takes no heed to your investments in the update.
Davie
Davie
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could see this coming a mile off.
I for one have said i would pay for features i want but i can't help thinking that this is a massive oversight from WCP with factoring the costs from the start. I Like WCP and would even pay for further development but by asking for a monthly fee for a new programme i bet you boys are rubbing your hands together. If we wanted to upgrade to the new programme would we get the cost of the outdated app discounted from the new one? I feel let down from all the promosies made when i first switched to wcp...only to be told 18 months later i need to throw this one in the bin and start again. I don't want this to be viewed as bad mouthing but i believe we are all entitled to our opinions. I feel its a massive let down abandoning WCP after all the promosises that were made
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I'll be interested to see what features will be included with this new system.
I'm currently using George for scheduling and Quickbooks for book keeping.
Ideally a system that does everything, that is user friendly, and allows you to create professional looking invoice as well as scheduling and book keeping would be ideal - although at the price you are suggesting I wouldn't expect anything less
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Already there Lee and have been for ages
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Server backed up Brad?
Hi Kate
We intend to run Compass180 in the same enviroment as our other larger Blue Chip clients, using the latest virtualized environments.
BR's
Brad
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Thanks,
A lot of money and a substantial increase to me too.
Does your projected monthly price you quote include VAT ?
I have used WCP for 1 year last month. No problems, no complaints.
To then invest in a future venture, keeping in mind that you have, over the last year, experienced a difficult financial trading situation, is a big ask.
Lets say I do and others do not update to the new software, it puts my annual contibution in jeopardy etc.
My selfish approach to this new product is financial and takes no heed to your investments in the update.
Davie
Davie
Hi Davie,
We are both glad that you like the current system and as we have mentioned before, no-one is being forced to migrate from WCP to Compass180.
We are simply stating that this is the next step for us as a company as it opens the product up to other service based industries as well as Window Cleaning. When we did the Windex show earlier this year, the feedback that we had was overwhelming and it proved to us that there is a need to progress the software to the next level. We felt that trying to incorporate all the features in the current application was a) not the correct thing to do technically and b) it meant investing more time and money that we could not justify.
Everyone is still free to use WCP as it stands and there maybe a time in the future where we do decide to update, however with the sale of Java to Oracle earlier this year it is uncertain whether Microsoft will be able to support Java based applications. This together with the fact that all our other applications are all web based it seemed the correct option to create something from scratch using all the experience that we have gained over the years from WCP and the input from previous customers.
Like we said on the site that Compass180 won't be suited to everyone, it is for those that feel they have outgrown WCP and would like to utilise new and emerging technologies in order to help you run your business better.
We are in the earlier stages of development and we encourage everyone to follow our progress on Twitter as I think it will provide an insight into some of the features that we are working on in real time.
- Ian
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Already there Lee and have been for ages
What system are you talking about?
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I was looking a getting wcp within the next few weeks on the Pay by Installments option but im not sure if its worth it now if their aren't going to be any ongoing updates. :'(
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Lee, with all due respect, Im not allowed to advertise as admin knows, and I dont want to over step the mark.
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Same a "Steve CM" - I could see this coming a mile off.
That's why I stuck with George!
Andy
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I was looking a getting wcp within the next few weeks on the Pay by Installments option but im not sure if its worth it now if their aren't going to be any ongoing updates. :'(
WCP is not going to cease to exist!! It just cannot be developed any further as far as we can see, it may be a case that WCP gets revisited at some point in the future.
It is effectively an 'Out Of The Box' product at present.
BR's
Brad
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Just the other day I was thinking about the fact I have had WCP over a year, and not had an update for many many months.
I was sold the package on the promise of constant redevelopment and improvements being available, which simply have not been the case.
Now it all falls into place, and I have no objections to developing new software, and I am all for progress, however, the monthly fee sounds on the high side, and a kick in the teeth for those that have invested in WCP already.
I see there will be the ability to text customers through the system? Fantastic addition, but will texts be included or need to be bought?
Needs to be something VERY special for £25-35 a month.
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I was looking a getting wcp within the next few weeks on the Pay by Installments option but im not sure if its worth it now if their aren't going to be any ongoing updates. :'(
WCP is not going to cease to exist!! It just cannot be developed any further as far as we can see, it may be a case that WCP gets revisited at some point in the future.
It is effectively an 'Out Of The Box' product at present.
BR's
Brad
So thanks for the money guys, and apologies for lack of developments, its just tough?!
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from what i have read here, wcp stated off as a hobby, they thougth they could make money at it so started a business, the business isnt making money so start a new one and charge 25-35 a month
why not just develop wcp more, and charge 5 perm month
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Brad,
Looking at a Doomsday scenario.
If WCP ceases to be today,( which I know is not the case at present) all my data etc can be retained and worked with for the forseeable future.
If the Compass software ceases to be, lets say in 9 months time, will I still be able to access and use the software thereafter?
You mention a difficult trading year last year and what I do not want to do do is jump over to the new software and down the road in 9 months time you cease the programme for financial reasons leaving me high and dry with a programme that I cannot access for whatever reasons.
I am not sure what internet based means ! Could you please explain ?
Thanks
Davie
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Just the other day I was thinking about the fact I have had WCP over a year, and not had an update for many many months.
I was sold the package on the promise of constant redevelopment and improvements being available, which simply have not been the case.
Now it all falls into place, and I have no objections to developing new software, and I am all for progress, however, the monthly fee sounds on the high side, and a kick in the teeth for those that have invested in WCP already.
I see there will be the ability to text customers through the system? Fantastic addition, but will texts be included or need to be bought?
Needs to be something VERY special for £25-35 a month.
i use my unlimited texts and the phones pc software to send texts to groups easy peasy so to pay out 25-35 a month for that addition to wcp is a bit much for me, i too feel a bit let down, george did what i wanted but i changed after paying out for both as i thought wcp would continue to grow as promised form day one, but nothing has really changed , only update i got just made my collecting print outs longer as it listed every clean instead of previous one listing and amount outstanding in total
, surely if theres a money issue you guys couldve convinced us to pay a small sub to wcp for added features, but its a bit of a let down to drop wcp for new programme so we all have no choice if we want those features...
wcp = £200 one off
new programme = 300-420 a year ,
big difference guys! i am a big fan of wcp and im not completely close minded to the software you;re developing but i think surely you foreseen the reaction of the guys who bought wcp and were reassured of updates to the features they wanted, it is a bit of a let down.
but i await future information .... and if the new programme appeals maybe we can get some kind of discount or similar, but still having to pay constantly and never own the software is not something many will want i doubt
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so does that mean all the added stuff that was said will be deleveped for wcp when you where launching it will now not happen like dept list for wcplite the ability to text customers from it etc if so have to say i feel a bit robbed as these are the reasons i purchased it a, for what it already did and b, for the promised updates.
or the bottom line will there ever be updates for wcp again
paul
During our end of year review Window Cleaner Pro made a loss ... it was financially supported by our other projects that we are involved with. Our FA advised us to cease trading which we expected would be the advise, we chose to look at another option which enabled us to support our existing client base.
This meant we had to change the business model to ensure a revenue stream to enable us to progress development rather than close the business and leave all WCP users with no support at all..
Developing WCP was not a cost effective option as the features required would have to be 'shoe-horned' into it, surely better to create a new, purpose built product that will satisfy a customers requirements??
If you are still using Windows 3.1 then i have no argument!! Software evolves and so must we as a company...or we cease to exist.
So basically what your saying is sorry people we know we promised loads of updates and features you asked for in wcp when we was on this forum non stop for a few weeks whilst promoting it but now your going to get nothing..
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I was looking a getting wcp within the next few weeks on the Pay by Installments option but im not sure if its worth it now if their aren't going to be any ongoing updates. :'(
WCP is not going to cease to exist!! It just cannot be developed any further as far as we can see, it may be a case that WCP gets revisited at some point in the future.
It is effectively an 'Out Of The Box' product at present.
BR's
Brad
WCP just won't be developed any time soon but WCP will become the old model and all older models of software cost alot less than when they were released so my question is when will the price be reduced to reflect that it won't be getting updated.
don't get me wrong i have tried the software on the trial and its great but if it won't be getting any updates and will become the older model the price can't stay the same.
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So its cloud then Brad?
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Dont think your going to get many people paying 25 - 35 a month in this current climate and now you have just P**d everyone off!! no warning or anything.
To be fair i think you should at least make a programe so people can move there data away from WCP back into george or something at least you get updates with them ::)
Funny how they never devloped the bit that would export data of customers to spread sheet either.
And as someone has allready said ... what happens in 12 months time and this new software isnt making money we all have to pay even more money for something else? what a joke
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How soon before we can log in and have a look.
Will it be compatible with wcp, as in if I migrate my business to compass 180, will I also be able to migrate back to wcp in the future??
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i dont get how wcp is loosing money yet the other ones are making money, if there is no development need then surely there is not running costs accept for web site, and send out the gear, which should basically be all profit, as all teh hard work and expensie should be done when the program was developed
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I think something should be made so we can move our data elsewere if you do not want to contine to use WCP like to george?
They were fast enough to make software so people could move from george to WCP remember ::)
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Look guys, I have been a member of this forum for a while. Lets get into IT shall we. WCP they want to progess to cloud, weve been in cloud for many years. Our programmer was on the panel for Palm for many years. Same as George, WCP took the route of software, we took the route of cloud. now WCP are moving to cloud aswell. Which is a montlhy subscription.
YOU HAVE to understand that technology dosent stay in the same place, we move to servers, more accurate data, better protection etc, instant upgrades, instant information, no sync, no updates, no software.
I am finding it so diffiucult about you lot keep going on about apps. Shall we go and find a person that can develop an app, that works on Iphone, android, etc etc. ]
Please understand what you are entering in, and please understand what developers do.
Its not so simple, as I want this, I want that. its time money and coding
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i dont think that the development of the new programe is the problem, i think the problem is wc feel like they have been ripped off, as was promised loads and now it aint going to happen, prehaps if they launched it as a sister program and kept wcp going then, or an upgrade,
but i cant see a lot of wc paying 300+ a year just to keep records,
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i dont think that the development of the new programe is the problem, i think the problem is wc feel like they have been ripped off, as was promised loads and now it aint going to happen,
you have hit the nail on the head
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It just depends on how you want to run your business - simples
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The bit that naffs me is this lite version isn't even finished yet.
Mine still has a debt function that does nothing.
Can that at least be finished or is it and it's just me ???
To be honest i can not see me going for the new product, over priced for what i need.
Now if the WCP team sunk ,Do we get our license so we can still carry on with our software ?
What is the situation if you pull the plug on this ?????????
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i can see george trying to develop a program for people to move over, and getting more custys wth out even trying
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i can see george trying to develop a program for people to move over, and getting more custys wth out even trying
Hopefully mate. I hope it puts alot of people off WCP dont know whats going to happen next if this new program fails? as i cant see alot paying anywhere near 25-35 a monnth. George been around for years get more updates than WCP and its only £50 and i dont think paul makes much money out of it.
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from what i have read its no big deal (unless you just bought it maybe). I have george so cannot comment on the features of wcp. But if George did the same as wcp I could continue using it in its present state. Wcp users can do the same, george does everything I need it to do at the moment (as I am sure wcp is the same) If some updates came out then its a bonus, but if it stayed how it is for the next 3 plus years I am sure i would still be happy with it. If some new ideas came out in the next few years from a different company that I really wanted then i would buy that software. But theoretically I could use george in its present state until the day i retire as you can with wcp. Wcp are developing something that will serve alot of uses, rather than just window cleaning. I doubt it would be worth the money for 180 (whatever it is) for one man band window cleaners, we could continue to buy/use george/wcp. But for bigger outfits like dave morris and bigger, especially multiple service providers like window cleaning, oven cleaning,office cleaning,pressure washing etc etc then i think it will be a godsend (if nothing like it exists) and £25-£35 per month would be considered a bargain for these types of companies. Just my humble opinion
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from what i have read its no big deal (unless you just bought it maybe). I have george so cannot comment on the features of wcp. But if George did the same as wcp I could continue using it in its present state. Wcp users can do the same, george does everything I need it to do at the moment (as I am sure wcp is the same) If some updates came out then its a bonus, but if it stayed how it is for the next 3 plus years I am sure i would still be happy with it. If some new ideas came out in the next few years from a different company that I really wanted then i would buy that software. But theoretically I could use george in its present state until the day i retire as you can with wcp. Wcp are developing something that will serve alot of uses, rather than just window cleaning. I doubt it would be worth the money for 180 (whatever it is) for one man band window cleaners, we could continue to buy/use george/wcp. But for bigger outfits like dave morris and bigger, especially multiple service providers like window cleaning, oven cleaning,office cleaning,pressure washing etc etc then i think it will be a godsend (if nothing like it exists) and £25-£35 per month would be considered a bargain for these types of companies. Just my humble opinion
i don't think you've been reading. its about the promosises made and not being delivered.
Its like someone saying they will build an extension on your house then half way through saying we are now gonna build a different extension and want more money. either have a half built extension or pay to get the new one.
Its just not cricket!
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have george so cannot comment on the features of wcp. But if George did the same as wcp I could continue using it in its present state. Wcp users can do the same, george does everything I need it to do at the moment
Thing is George hasn't promised lots of new features and updates all the time like WCP did when it first come out and along the run right upto today. So now everyone has allready paid £180.00 PLUS MORE for support if they wanted it we now going to have to pay £25-£35 a month just for the features we were suposed to get in the software we bought.
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i dont think that the development of the new programe is the problem, i think the problem is wc feel like they have been ripped off, as was promised loads and now it aint going to happen,
you have hit the nail on the head
yep for sure...
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It just depends on how you want to run your business - simples
kate you don't get it..its nothing to do with progress new programs etc..a year ago wcp boys came on this forum promoting there new program saying it will be getting updates and new features will be added etc which has not happened as stated it still has the debts page on wcp lite which has not been finished the point is they have not done this instead they send an e-mail out saying they ae not going to bother doing that now and if you want the updates they promised you now have to pay 25-35 a month for its a complete p iss take
paul
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once bitten twicw shy ,,,, springs to mind ::)
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Pw
I get it completely
As a software developer or a cloud developer, dont you think we get ask to to everything apart from cleaning the windows for you. Its not a question of "can you do this, can you do that" Its costs for us developers IF YOU WANT CERTAIN THINGS go to a bespoke person, developers charge £50 pounds an hour, we WCP, Midas, George all try our best to fit in. If you want a certain function IT COSTS MONEY
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Lee, with all due respect, Im not allowed to advertise as admin knows, and I dont want to over step the mark.
I think you can advertise Kate, so long as you sort out a price with the owner and admin.
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Im a massive fan of wcp, i really am. Would always stand by it, but if im honest a little dissaopinted about this.
I understand if its not making money then things had to be changed, end of day we wouldnt be cleaning windows for nothing. But maybe it could of been done in another way, i for one was looking forward to be able to email customers direct from program, invoice etc.
I do want to see WCP progress and will stick with using it. I would of been much happier to have received an email saying to improve software we need £x amount a month, £5 - £10 maybe and at a stretch £15. £25 is a bit much for me no offence and £35 is out of question. I pay my account £500 a year, to add £420 a year to that is not something i will be doing.
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Well although it's archaic these day, I am glad that I have stuck with making MSWorks database and spreadsheet jump through hoops. A pain to set up but OK once done. A bit high maintenance too.
Importantly though, it can be used on hard drive only if internet access isn't available temporarily. Also, support is available free of charge from the nerdy end of the internet.
Maybe I'm getting left behind but the way I do this is fine for a sole trader who is reasonably OK at making software stretch itself.
I do wonder if WCPro support is still going to be there FOC for those who don't wish to migrate.
I do understand that software must move on though. Otherwise I would still be using the Rocket spreadsheet and Locoscript on an Amstrad PCW. Those things were so archaic you couldn't even get internety access unless you were a techie wizard who could mak a 300 bps modem talk to it through a parallel or serial port LOL (I wasn't ;D ). I even had to save my work records a few months at a time because there were no hard drives with them - just floppies. Couldn't fit a whole year on a floppy. My point is that software moves on fdor everyone's convenience. I just hope Brad and Ian would still be prepared to help if someone doesn't want to migrate to the Compass cloud.
Although times have been tight, I do feel that it would be a nice present if they could make a routine that would save the data as .csv in case anyone wants to migrate elsewhere and doesn't want to type it all out. Not that I've used WCPro. Maybe that did get added in the end.
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Look guys, I have been a member of this forum for a while. Lets get into IT shall we. WCP they want to progess to cloud, weve been in cloud for many years. Our programmer was on the panel for Palm for many years. Same as George, WCP took the route of software, we took the route of cloud. now WCP are moving to cloud aswell. Which is a montlhy subscription.
YOU HAVE to understand that technology dosent stay in the same place, we move to servers, more accurate data, better protection etc, instant upgrades, instant information, no sync, no updates, no software.
I am finding it so diffiucult about you lot keep going on about apps. Shall we go and find a person that can develop an app, that works on Iphone, android, etc etc. ]
Please understand what you are entering in, and please understand what developers do.
There is a huge difference between a web app and a native app. When using a mobile device in a poor service area ie no 3G then the webpage will take longer to update than it would to clean the property. So I think that cloud based solutions need to be complimented with their relevant iPhone android or other os apps, as these can at least store some data and therefor run at speed, and then sync with the cloud in the background.
The problem is that to develop for all these different platforms requires what I imagine is a lot of man power.
Simon.
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Pw
I get it completely
As a software developer or a cloud developer, dont you think we get ask to to everything apart from cleaning the windows for you. Its not a question of "can you do this, can you do that" Its costs for us developers IF YOU WANT CERTAIN THINGS go to a bespoke person, developers charge £50 pounds an hour, we WCP, Midas, George all try our best to fit in. If you want a certain function IT COSTS MONEY
obviously you dont get the point if someone says they are going to add features to a program then they should do it dont tell people these things to get them to buy your program and then dont add them.
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obviously you dont get the point if someone says they are going to add features to a program then they should do it dont tell people these things to get them to buy your program and then dont add them.
Exactly... its not hard to know its not working over the last 5 or 6 months? but still they battered on saying updates are coming
infact the last 2 years only 2 updates i think ???
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Simon were are browser based not app based we would be forever if were developing a programme for every phone
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So Ian gets asked as much as Acacia does, can it do this can it do that, but nobody wants to pay for it to do it? Its hard on us too mate as developers. It takes time its not cheap coding etc
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I can cope with WCP not being updated anymore, it's a pity but thats life...My concern is in the event that my pc crashed which it has done in the past...what then?
If WCP has become a non profitable business leg it makes sense to cut it off...but at least enable us to continue using this software without having to tied to a wcp server/database for a new install in the event of a pc crash, theft, ect, etc.
Ian or Brad I would be intrested in knowing what could be actioned to prevent one of us being dead in the water.
I like WCP it does what I want and it does it well.....I just would like to continue using it without the need for WCP to do something there end in the event that I need to re-build...this is not asking too much I believe.
Cheers
Dave.
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Ian is under pressure, were under pressure, embrace technology or dont. Ian or Acacia could add anything you want. But your putting both our businesses under pressure saying "it dosent do this" Rather than coming to either of us and saying, well I need this, rather than "it dosent do this" talk - communicate.
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Kate...why are you under pressure, what has wcp to do with you and this matter of licence paid software users being scared that they could lose all their business data?
Dave.
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Funny how they both havent replied even though they are both online!
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Ian is under pressure, were under pressure, embrace technology or dont. Ian or Acacia could add anything you want. But your putting both our businesses under pressure saying "it dosent do this" Rather than coming to either of us and saying, well I need this, rather than "it dosent do this" talk - communicate.
it should of been clear from the start. it wasn't so as a user you feel like you have been led up the garden path
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Kate- this is not about embracing technology, this about brad and ian obtaining a sustainable revenue stream and widening the scope of their business model to embrace other service based industries.
I think as a group, collectively, we need to go the legal route to safeguard our interests.
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The fact that we where suplied a product that is not finished is not on.
I'm not on about any updates of the future but the one on the lite that STILL does nothing DEBTS button . whats it there for ?
I don't mind a new venture to make money but at least finish what you started first.
Kate people did offer to buy updates it has been said a few times so where you are going on about cost beats me ::)
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Because none of you get how programming, developing, testing, goes.
Example A) Applications (we are already out there) and you keep going on about it.
Developing any software/apps takes years, it dosent just fall on your door step, between John and Ian theyve probably been doing it for 30 years.
Just please feel respectful about these people that have created George, WCP and any programme that WORKS FOR YOUR BUSINESS
I find it so infuriating, that you dont realise the time these guys have taken to develop programmes to make your business work, have some respect
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Been thinking about getting software for my round, £25-£30 p/m not for me. I am thinking Round Tracker for me at £37.
£25-£30 p/m is way out of my reach ( :P) unless it does your tax returns and every bit of paper work!
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To kate 1
Hi,
I find it interesting that you are, in a way, defending certain aspects of WCP's decision.
You have a valid point re investment etc etc however it is a business venture to create a company selling software, make a profit therafter , not the fault of purchasers who simply question the deal that is left after a considerable, to them, investment
I am not disgruntled by the move away from WCP, however I am apprehensive re situation of what would happen to my data etc if the new venture is not accessible , for many reasons, for future use.
To all :-
I do not understand all this "cloud" etc etc and I am sure some others don't either
The absence at present of both Brad and Ian on this forum is noted by me and most probably many others too
WCP have chosen this day to make their new venture common knowledge and have not made themselves available for the last couple of hours. If they are busy with other matters, why not delay the decision to tell us say tomorrow or the next day ?
Davie
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Respect is talking and beeing honest ::) yep you got that right :o
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kate to be frank it doesnt matter about time they should factor that in when pricing there software.
they sold a bees knees programe that would be updated to be were it should be(has it was and still is miles away) they even used some on here to help them test there updates using our time i for ine didnt complain.
but to not finish what they started is unfair they took our money and thats what dissapoints.
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if wcp is such a bad business, give it to me and i will run the risk, got a feeling i can make money at it ;D
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Kate, we've (those concerened) been sent emails about this.We know exactly how long the development was on this(3yrs).You haven't got a clue about what we are talking about.Please butt out.
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http://www.youtube.com/watch?v=ae_DKNwK_ms
That might help
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Slump please dont, because Ian is a developer and I know exactly his point of view, I find that very patronising. Yes I do know completely what Ian is talking about. We are developers ourseleves
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Kate, we've (those concerened) been sent emails about this.We know exactly how long the development was on this(3yrs).You haven't got a clue about what we are talking about.Please butt out.
sorry kate but have to agree, you keep going on about moving forward etc poor programers that, This is really simple they promised these features in wcp and were selling the program on what they had done and what they were going to add and now they are not doing it THIS IS WHAT THE ISSUE IS...
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Bring on the next programme then P1 do you coding and development experience, cant wait
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all i say would you trust them in the future,would you put your money into a company that once allready has broken there promises nad said they do thing that they havent done.
i think that you all been conned with wcpro.
:o :o :( :( >:( >:(
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The issue's seem to come down to where do we or anybody stand when a programme is no longer supported.Are there any lead times when it should no longer be offered for sale?
What can we do to protect ourselves and our data from crashing our business?
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Bring on the next programme then P1 do you coding and development experience, cant wait
kate i'm not a programmer am i ::) i am a customer who brought a program based on being told there would be load of features being added and now they are not, i didnt ask them to promise that did i, why do you keep coming out with what your saying about programing etc like i said before you just dont get it, it was all before you came on the forum trying to promote your stuff..
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i think they are saying it is to expensive to develop the program more,
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I think that whilst I appreciate Ian and Brad will support WCP users to the best of their ability....
I will find another way to organise my business and not reply on support that might or might not be available...ok so 10 months trusted use for 180 quid ::)...I have enjoyed using WCP but I just cannot leave my data to 'possible support'.
Dave.
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does wcp not offer to save your info to disc like george does after inputting your days work and any relevant alterations made? that would prevent problems in case of a system crash?
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Chopsie...
Yes you can save your date to disk but the trouble is:
Say you have a pc crash, rebuild your machine, obtain a copy of WCP...load your data...you'll be able to use it until the trial period is over...but to make it work after those 45 days..you need to supply the serial code of the program install to WCP so they can do some magic their end to make the program 'FULL Version' unless this is done...I 'guess' you will not be able to continue using it.
This is my concern...I am hoping Ian or Brad will shed some light on this matter.
Dave.
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Hi All
Ian and i have been watching the posts going up, we spent all afternoon from 2.30pm replying to emails and posts, we both have other commitments hence we cannot spend all of our time answering individual replies.
We have read, listened to and digested your comments and we will be meeting tomorrow morning to make decisions as to how we proceed.
We have never promised updates continually, never committed to timescales and contrary to posts on we have released over 20 updates in the last 2 years, many of which were system based so many users were unaware of them and we will also discuss the PDA debt list which i agree is a valid point made by some of you.
It appears many may not have read the document we put up as we are not saying we are 'killing' WCP, everyone wants it developed in different ways and there is simply not enough revenue to pay for development costs. We asked some WCP users a while ago about funded development, the response was that they wanted the software developed but didnt want to pay any extra!
In hindsight we should have launched WCP as a subscription style program, we didnt and that is why we are here today. I apologise for that, we have only ever done what we felt was right for our users and after some of the comments we have received today i wonder if our commitment has been mis-placed.
We have always tried to offer an outstanding service...emails replied to swiftly, often at weekend and late at night/early hours of morning, help with non WCP related IT issues.
We are trying to give our customers what they want BUT it cannot be done for nothing. We developed Compass180 to help and assist expanding businesses, it would be unattainable to put into WCP what we want to include in Compass180.
Ian and i will always champion WCP as it was the chrysalis of our joint venture and it holds a very important emotional attachment for us both, that is why we are fighting tooth-and-nail to keep it alive but it isnt seen like that by many of you.
I also would like to publicly thank Kate (and others) for fighting our corner. Software development is a costly business (i recently discussed with a client a regarding a bespoke system not dis-similar to WCP that had a costing of over £4,500), we have to fund that somehow and also pay our bills, mortgages etc.
Yes, Ian and i do get angry and upset when WCP is berated. That is because it has been our lives for so long (Ians for 12 years and mine for 3 1/2 years) at the expense of holidays, families etc.
It has been a long day, we appreciate many of you are upset but we are NOT dumping WCP, we have fought too hard to let it go. All we are trying to do is develop the next logical step in software development in the WCP genre, we do care about all of you (many of our customers are personal friends) and we would not abandon you.
Please try to see that we are trying to create something not take something away.
Ian and i will post the next chapter(!) tomorrow.
Best regards
Brad
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I migrated like many others from george to wcpro on the basis of on going support.At the very least we should be given the means to operate wcpro as a stand alone programme on our pc's.
I hope your lawyers are at this meeting you are having.
I don't care about future updates, given what you have told us.I do care about my business being left high and dry.
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I still think something should be done so we could move our customers from wcp as there Arnt going to be any updates so don't think should be stuck using one program.
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slump mate you can do that it just wont be getting further development but they will help you keep using it. As said earlier its a let down but i understand it but still im not sure its the right decision for you guys its to expensive for 99% of cleaners to pay 30 quid a month.and window cleaner pro fills that gap in between George and more advanced software so i hope you change your minds and do some updates to keep it selling and supported. Sean
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slump mate you can do that it just wont be getting further development but they will help you keep using it. As said earlier its a let down but i understand it but still im not sure its the right decision for you guys its to expensive for 99% of cleaners to pay 30 quid a month.and window cleaner pro fills that gap in between George and more advanced software so i hope you change your minds and do some updates to keep it selling and supported. Sean
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I think Slump is bang on the money...standalone version which can be installed without any need to be registered on a WCP server/database. So in the event of a system crash...rebuild pc, install wcp, load data...all done, no messing.
This is the absolute minimum that should be available in my very humble opinion, without this I am personally worried that 'when' my system throws a wobbly ...my business is lost...
I look forward to hearing what Ian and Brad post for us tommorow.
I love using WCP it's great and I do not want to lose it but if I cannot trust my ability to recover from a 'disaster' then I have to plan accordingly. This is not down to personal connections, this is pure business nothing more.
Cheers
Dave.
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I think Slump is bang on the money...standalone version which can be installed without any need to be registered on a WCP server/database. So in the event of a system crash...rebuild pc, install wcp, load data...all done, no messing.
This is the absolute minimum that should be available in my very humble opinion, without this I am personally worried that 'when' my system throws a wobbly ...my business is lost...
I look forward to hearing what Ian and Brad post for us tommorow.
Cheers
Dave.
100% agree with that
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I think Slump is bang on the money...standalone version which can be installed without any need to be registered on a WCP server/database. So in the event of a system crash...rebuild pc, install wcp, load data...all done, no messing.
I think that's a great idea, its now an obsolete product so any pirating issues are history, so why not?
What do you say Brad,.. one final update that allows existing users to uninstall/re-install/move to another pc etc and get WCP up and running again by simply entering their product code instead of having to ask you? It would remove many fears of being left high & dry,...
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I think Slump is bang on the money...standalone version which can be installed without any need to be registered on a WCP server/database. So in the event of a system crash...rebuild pc, install wcp, load data...all done, no messing.
I think that's a great idea, its now an obsolete product so any pirating issues are history, so why not?
What do you say Brad,.. one final update that allows existing users to uninstall/re-install/move to another pc etc and get WCP up and running again by simply entering their product code instead of having to ask you? It would remove many fears of being left high & dry,...
People may even pay for that one!
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What about something to get customers out? Maybe to George or even excel as at the moment there all stuck in wcp unless you want to type every customers details down.
Let's not forget that when wcp came out they where very fast at making software to inport George data.
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We have used WC pro for just over a year and it is a key tool for our company and operations, initially i thought the
same as many of you regarding updates etc, BUT remembering the bad old days when computer companies sold a machine one week then launched a 'newer, improved model' leaving your shiney new purchase instantly out of date. this is not that bad
a situation - after all WC Pro is a fully working and first class program which will run forever - if you as a customer outgrow it - then an alternative will need to be found ( possibly compass 180 ? ) I'm sure that as long as WCP exists then any lost programs can easily be reloaded and activated by WCP. - we back up on the PC AND other media.
My partner uses the program far more than I and as said before it's a KEY tool - there are things she would like it to do, which compass180 appears to address - multiple users - email direct - text message ( would like some clarification on whether it's just bulk email or can make it round specific ) and to be honest we would pay £30 PM for that. thats how much we rate WCP.
I understand the frustration from Kate1 - it's a bit like a custy asking you to just wipe over a facia or clean the garage door for free ( well whats another couple of minutes! - and your here anyway! ) - and boy don't some of you get upset with that!
Many years ago my brother wanted a bespoke program to run his engineering company - it set him back £6k and over 2 years of constant niggles, crashes and updates.
At the end of the day WC Pro is a STANDARD program that works well! ( and in my opinion beats George into a cocked hat )
if you want all the bells a whistles then, like all good things you have to pay.
basically pays your money - make your choice.
I am interested to know when Compass180 will be ready ?
Darran
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Well i for one have used WCP since the 1st version and have been very pleased. If the new version has all the features not on this version i'm more than happy to pay £25 per month to run my buisness.
At the end of the day it's less than 1hr to run my buisness so it is worth it to me. I guess it comes down to the avarage window cleaner wanting to run their buisness on the cheap.
I can see Ian & Brad's point of view. It's not like they are saying that's the end of it. I have emailed Ian & he has replyed saying there will be no shut down & WCP will still work.
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Maybe give existing pro users 12 months free cloud computing ?
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What im worried about is if i started paying by instalments and the company had to close down due to funding issues i would be left with a program that i would not be able to use or would i be issued with a fully working program ???
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Nope
You all want what Paul, Ian, Brad, John cant provide and youll will ever continue moaning
3 programmers and it aint going to work
I get so annoyed about this
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Maybe give existing pro users 12 months free cloud computing ?
I was just about to suggest this!
I do have concerns about cloud computing though,.. mobile internet is patchy at best round by me. If I was relying on internet access to run my business I'd be bankrupt! If there was a version of the software that could run independently of internet access & sync up when possible, then I'd consider it.
Being a tightwad though, £25 a month would kill the deal for me. £10 per month maybe,.. nothing more.
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No Ladders - well said mate!
DM - i believe that there is going to be a discount rate for the current users
Slump - well thats life ! history is littered with such things - i should know i had a Betamax !
Darran
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Im exhausted nat
Im out as dragons says Ian is trying to help, acacia is trying to help but we cant, count me out, the waffle that goes on out for sure
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Nope
You all want what Paul, Ian, Brad, John cant provide and youll will ever continue moaning
3 programmers and it aint going to work
I get so annoyed about this
So go to a computer programmers forum, and quit trying to sell us your wares.
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Kate you would appear to be a self styled spokes-person for various programmers.....is this true?, are you privy to certain information that the great un-washed are not?
Dave.
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kate makes/ sell acacia I think it is. its another window cleaning programme
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Nah Im just quitting from this forum after this because nobody seems to have any hindsight or anything, and that note Im out
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Bye see you when you come back.
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Nah Im just quitting from this forum after this because nobody seems to have any hindsight or anything, and that note Im out
What and miss out on 20,000 potential customers? - I doubt that very much. Cheerio.
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She's okay, she just doesn't grasp what we are talking about.She has no idea of the functionality of george or wcpro, and has never outlined what her system can do.
I've just reread the link that we all got.And i think it's been edited.I'n that earlier it said something like "the fa said it should cease", but i've reread several times and it's not there can anyone else remember this passage, or am i imagining things.This was the reason i mentioned admin etc.
Can some of you please confirm either that i am making things up or that this sentence clause did exist?
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Nah Im just quitting from this forum after this because nobody seems to have any hindsight or anything, and that note Im out
not the first time youve told us that ::), take it with a pinch of salt
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We could do it for somebody, but they would have to be bloody serious and committed, willing to learn, but I have aready ask for my membership to be relenquented. Just look on the net, if your serious, because Im leaving this site and I have asked for my membership to go so thats it really
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She's okay, she just doesn't grasp what we are talking about.She has no idea of the functionality of george or wcpro, and has never outlined what her system can do.
I've just reread the link that we all got.And i think it's been edited.I'n that earlier it said something like "the fa said it should cease", but i've reread several times and it's not there can anyone else remember this passage, or am i imagining things.This was the reason i mentioned admin etc.
Can some of you please confirm either that i am making things up or that this sentence clause did exist?
It existed - quite a bit seems to have vanished ???
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Kate
we- i mean all of us- are not digging at you because we don't like you.It's because you don't understand, not the other way round.
If you had a half hour converstation with any of us about the functionality of wcpro, you would understand.We know that cloud is the future, we know that developers work hard.We are angry because we got an email and a link that explained that what we had ,wcpro, will no longer be updated and the present free support may have to be 'replaced'.
We are worried about turning on the programme and nothing happening and all our information and business being locked inside it.This doesn't make make us stupid.
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Ian is under pressure, were under pressure, embrace technology or dont. Ian or Acacia could add anything you want. But your putting both our businesses under pressure saying "it dosent do this" Rather than coming to either of us and saying, well I need this, rather than "it dosent do this" talk - communicate.
This kind of feedback is GOLD! Your customers are telling you exactly what they want, which in business is pure gold! If you haven't got the resources to code and develop what your target market want and you choose to ignore the comments made by your customers, you'l get left behind
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I was about to buy WCP the other day, so glad I didnt!
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Nah Im just quitting from this forum after this because nobody seems to have any hindsight or anything, and that note Im out
Kate, 'hindsight' is understanding an event after its happened, you might want to give people more than a days 'hindsight' !! Just an idea.But i too get mad when everyone doesn't see things my way ;D
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Im exhausted nat
Im out as dragons says Ian is trying to help, acacia is trying to help but we cant, count me out, the waffle that goes on out for sure
why are you still online then??? ;D ;D ;D
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I really don't understand what all the fuss is about.
WCP was/is a fantastic program, and I can understand that it needs a regular funding stream to continue.
Fair enough I say. Even without any extra features it was well worth the money asked for it. No complaints from me one way or the other. I say well done to the guys involved for producing an excellent product, and I hope their new thing works out great for them.
Also, ignore the moaners on here!
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We could do it for somebody, but they would have to be bloody serious and committed, willing to learn, but I have aready ask for my membership to be relenquented. Just look on the net, if your serious, because Im leaving this site and I have asked for my membership to go so thats it really
Do you mean deleted? If so, you don't need to ask, just click on "profile" at the top of the page and click on "relenquent" this account.
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This is also my concern if eventualy WPC is gone i keep using WCP as is because it works for me then one day my computer dies or i get another i still need to get the program from somwhere and then get it to work past the trial. I am totaly gutted that after many many hours of deciding i went with WPC over george becuase it looks great works very well and did exactaly what i needed but close to £200 for a few months use (3 i think) to be told there is no more development. i feel i should get my money back to be honest! i have paid 200 for three months worth of a program that is not going to be developed any more false advertising comes to mind.
Dont get me wrong i totaly understand the situation but i really do feel like i have been robbed ??? ???
Our customers info/round info is our business and livelyhood
Chopsie...
Yes you can save your date to disk but the trouble is:
Say you have a pc crash, rebuild your machine, obtain a copy of WCP...load your data...you'll be able to use it until the trial period is over...but to make it work after those 45 days..you need to supply the serial code of the program install to WCP so they can do some magic their end to make the program 'FULL Version' unless this is done...I 'guess' you will not be able to continue using it.
This is my concern...I am hoping Ian or Brad will shed some light on this matter.
Dave.
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I haven't received any email saying support for WCP will be dropped,
No email at all!! ???
When it says 'Debt List Coming Soon' on the WCP lite program, I assumed it was on it's way.
I must say that I really like WCP and it has really helped to streamline things for my business.. I appreciate the support I have received when I needed it. Ian has been really helpful and on the ball.
- However, that is what I invested my money in, a program that would live up to its promises, and would have all the faults ironed out as promised.
I think the biggest worry now is not knowing what will happen if Ian/Brad do go Bust, and I can't access my program because there is no server to allow the program to open on my PC.
Therefore, I too would like to see the program made 'Stand-Alone' so to speak, so that it will continue to run and access my data backups. (I believe that this would be fair to those who have paid a substantial amount of money for a piece of software)
If I could keep a master copy of the program on a CD so that I can load it up on any machine as and when I need to, I would feel a lot more secure.
The Idea of entrusting all of my data to an online 'clouds' program to a company that has nearly gone bust already already is unthinkable!
WCP team, please hear our plea to make the program as stable as possible for us before you abandon it, I think you will get a lot more respect for your future ventures if you do not leave your current customers high and dry!
For kate1 to carry on saying how difficult/time consuming/expensive it is to program etc etc is very unprofessional IMO, and the attitude she has displayed has not done anyone any favours in trying to promote future cloud software
- The point is we were sold a program from a professional looking business with a price tag that reflected the many promises it made.
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Totaly agreed please hear us a lot of us would feel more secure and happy knowing it was stand alone and we could keep a copy or two for worst case our pc dies or similar
I haven't received any email saying support for WCP will be dropped,
No email at all!! ???
I too feel a bit daft for buying what I thought was a program from a larger, more stable company, and when it says 'Debt List Coming Soon' on the WCP lite program, I assumed it was on it's way.
I must say that I really like WCP and it has really helped to streamline things for my business.. I appreciate the support I have received when I needed it. Ian has been really helpful and on the ball.
- However, that is what I invested my money in, a program that would live up to its promises, and would have all the faults ironed out as promised.
I think the biggest worry now is not knowing what will happen if Ian/Brad do go Bust, and I can't access my program because there is no server to allow the program to open on my PC.
Therefore, I too would like to see the program made 'Stand-Alone' so to speak, so that it will continue to run and access my data backups. (I believe that this would be fair to those who have paid a substantial amount of money for a piece of software)
If I could keep a master copy of the program on a CD so that I can load it up on any machine as and when I need to, I would feel a lot more secure.
The Idea of entrusting all of my data to an online 'clouds' program to a company that has nearly gone bust already already is unthinkable!
WCP team, please hear our plea to make the program as stable as possible for us before you abandon it, I think you will get a lot more respect for your future ventures if you do not leave your current customers high and dry!
For kate1 to carry on saying how difficult/time consuming/expensive it is to program etc etc is very unprofessional IMO, and the attitude she has displayed has not done anyone any favours in trying to promote future cloud software
- The point is we were sold a program from a professional looking business with a price tag that reflected the many promises it made.
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We are monitoring all the posts and we can assure all of you that your data and investment in wcp is secure. We have at no point said we are ceasing and our main priority is maintaining the integrity of us and our software.
We will of course reply to each concern tomorrow but just wanted everyone to know that we will never leave customers "high and dry" and as any of you know that have dealt with us we always listen and try to cater your requests.
Until tomorrow
Ian
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We are monitoring all the posts and we can assure all of you that your data and investment in wcp is secure. We have at no point said we are ceasing and our main priority is maintaining the integrity of us and our software.
We will of course reply to each concern tomorrow but just wanted everyone to know that we will never leave customers "high and dry" and as any of you know that have dealt with us we always listen and try to cater your requests.
Until tomorrow
Ian
Thanks for the reply..
and Thanks for keeping a businesslike approach like despite our apparent desperation!
Your professional approach is appreciated so keep up the good work and I keenly anticipate the results of your meeting tomorrow.
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To echo what Ian has said... the program is not obsolete, you will not be left 'high and dry' and we are not abandoning the program or our customers.
We have always traded, in this industry and others, with integrity and morals and that will never change. I think anyone that knows us personally will testify to that and i would also like to point out that we are not going to go bust.
BR's
Brad
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What about something to get customers out? Maybe to George or even excel as at the moment there all stuck in wcp unless you want to type every customers details down.
Let's not forget that when wcp came out they where very fast at making software to inport George data.
This is why I suggested an export as (save as?) .csv. Not ideal but would help with the migration process if anyone decided they wanted to go that way. I believe that formulas (formulae?) calculations are usually exported as raw data but at least most of it would be intact to save retyping it all.
Having read Brad's follow up post though, it looks like there will be ongoing support for the current incarnation of WCPro so an export facility may not be strictly necessary.
Using online versions of software has been the way things are headed for some time now. It allows developers to prevent piracy more easily and it also allows them more control over the charging model for software. I suppose most of us would do the same. I do agree though that it is very important to honour promises. Supplying a CD copy of the software or a downloadable site for post crash situations would seem to go a long way to easing some people's fears.
As an end user I'm not a great lover of the "cloud" scenario generally. I much prefer to have a hard copy of software or at least the ability to download an executable copy that may be kept on a CD. However, I do understand some of the reasons that a developer would prefer to use the cloud.
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Brad/Ian,
Is there anyway current users of WCP could switch the program to a new machine?
I know from personal experiance how difficult this is, as I have had 2 laptops go on me in under a year, and as I rely on WCP to keep my business afloat, I simply can't afford to be without it.
This isn't strictly anything to do with your new system, but I know how frustrating it is, and if this could be implemented prior to slowing down on WCP, I for one would be happy to pay for what is needed (at a reasonable cost!), and I am sure others would.
Also, is there way the data can be exported to ann Excel file or similar, so if in the worst case scenario, at least we have OUR data?
Not only do PC's fail, people like to buy newer shinier ones...
Back to topic, the grievance, if you can call it that, is we were promised the style of updates the new system has as standard, for WCP, and its just not going to happen anymore, after shelling out for a system that was supposed to do this, it grates that a new one will, but for a premium each month.
Now there is also the fear of WCP hasn't been financially viable, this new system could be the same, and you wipe your hands of it all, which, would leave us all in a lot of bother. If you do charge £25-35 a month, it looks like it will fail, going on comments posted here, so we then end up with 2 failed systems, and lots of businesses in trouble as they cannot rectify any issues.
Users of WCP RELY on your program to keep their business operating. WIthout it, they have no business.
Please remember this guys, this is why it is such an emotional subject for many of us.
Cheers
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The option to export to excel/spreadsheet was one of the promises made about the program.
Hopefully it will be implemented.
For now, I will be printing hard copies of all of my data just in case.
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Brad/Ian,
Is there anyway current users of WCP could switch the program to a new machine?
I know from personal experiance how difficult this is, as I have had 2 laptops go on me in under a year, and as I rely on WCP to keep my business afloat, I simply can't afford to be without it.
This isn't strictly anything to do with your new system, but I know how frustrating it is, and if this could be implemented prior to slowing down on WCP, I for one would be happy to pay for what is needed (at a reasonable cost!), and I am sure others would.
Also, is there way the data can be exported to ann Excel file or similar, so if in the worst case scenario, at least we have OUR data?
Not only do PC's fail, people like to buy newer shinier ones...
Back to topic, the grievance, if you can call it that, is we were promised the style of updates the new system has as standard, for WCP, and its just not going to happen anymore, after shelling out for a system that was supposed to do this, it grates that a new one will, but for a premium each month.
Now there is also the fear of WCP hasn't been financially viable, this new system could be the same, and you wipe your hands of it all, which, would leave us all in a lot of bother. If you do charge £25-35 a month, it looks like it will fail, going on comments posted here, so we then end up with 2 failed systems, and lots of businesses in trouble as they cannot rectify any issues.
Users of WCP RELY on your program to keep their business operating. WIthout it, they have no business.
Please remember this guys, this is why it is such an emotional subject for many of us.
Cheers
I think that sums it up nicely well put, I too would be more then happy to pay for anymore updates.
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It has become apparent that the information we released yesterday has been misinterpreted by some of our customers. We intend this statement to make clear our reasons, intentions, and future plans and we have bullet-pointed it to make it as clear as possible.
• Window Cleaner Pro is not closing down and trading will continue as usual
• The program is not obsolete.
• We will continue to sell WCP licenses as it is still a product in its own right
• Copies of WCP will continue to be fully functional and we foresee no issues regarding data or license validation
• The software will still be supported – We will be available to assist with matters such as license issues, bug fixes etc. as we have done in the past, however this will now be restricted to working hours.
• We no longer have time to assist with set-up, training, bespoke invoice creation, client visits or other matters unrelated to WCP software
• We have never promised additional elements within the development plans of WCP. We have stated that we would like to add certain features but have never given a definitive time-frame for any of these.
• We have a ‘WCP To-Do list’ of requested features that covers over 200 items, at no stage have we ever committed that these will definitely be added
• The unfunded development of WCP will not continue at this present stage
• Development may be considered if financially viable
• As identified the Debt List for PDA and CSV Data Export Tool will be completed but no time-frame can be dictated at present
• Removing license authentication is not an option at present, however this is something we may consider in the future
• At some stage we will look at a tool to enable transition of licenses by the user
• Compass180 is not an upgrade to WCP and is a brand new product
• No customers are being ‘forced’ to migrate from WCP to Compass180
• Compass180 will be a natural successor to WCP for businesses that feel they have ‘out-grown’ WCP
• Compass180 will run on-line in a secure environment and all reasonable measures will be taken to ensure users data is protected from fraudulent use
• Compass180 will be offered to current WCP users at a preferential rate when released
• Genuine and viable offers for the purchase of WCP as a company can be submitted
• Threats of legal action will be taken as intention and may be acted upon accordingly. We have ensured that all legal obligations in respect to WCP have been upheld.
WCP has grown in the last few years and has now evolved into a business where commercial decisions have to be made and sometimes we will not please all our customers.
To summarise, WCP will continue to trade as it has done for the last 12 year’s, the difference is that no major ongoing development will occur. Compass180 is a new product that we intend to launch alongside WCP
We hope that this answers the questions that many of you have raised and, as always, please feel free to contact us directly should you have any further concerns.
Best regards
Ian and Brad
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Thanks Brad,
That is pretty much as it should be - i think some on here have over reacted a tad.
just 2 questions for you.....
1. When are we likely to see compass 180 released ?
2. How easy will data transfer from WCP to C180 be ?
Darran
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Thanks Brad,
That is pretty much as it should be - i think some on here have over reacted a tad.
just 2 questions for you.....
1. When are we likely to see compass 180 released ?
2. How easy will data transfer from WCP to C180 be ?
Darran
Hi Darren,
In hindsight we could have made the first statement a little clearer and we apologise for that.
Hopefully the bullet point approach above should make things much clearer.
1. We are working pretty much round the clock but do not have a specific date at the moment as the task ahead is rather large. This is why we set the Twitter feed up that we will post 2-3 times a day so that you follow the progress yourselves.
2. There will be a data migration tool to convert data from WCP to C180.
Thanks
- Ian
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• We have never promised additional elements within the development plans of WCP. We have stated that we would like to add certain features but have never given a definitive time-frame for any of these.
come on Ian you know that ain't true. You were pretty good at not giving time frames but you defintely told me on a few occassions certain things WILL be added but they never were.
I'm gonna bail out of the debate now. Like i say my biggest gripe was that the programme was never finished as to what it was gonna be so feel i have been short changed!
Many have stressed they would of paid for it so to say no-one was willing to pay doesn't sound correct neither.
To have an app that was the best thing since sliced bread come out around 24 months ago to then be shelved for what is now the best thing since sliced bread is totally bad judgement by the WCP creators.
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• We have never promised additional elements within the development plans of WCP. We have stated that we would like to add certain features but have never given a definitive time-frame for any of these.
come on Ian you know that ain't true. You were pretty good at not giving time frames but you defintely told me on a few occassions certain things WILL be added but they never were.
I'm gonna bail out of the debate now. Like i say my biggest gripe was that the programme was never finished as to what it was gonna be so feel i have been short changed!
Many have stressed they would of paid for it so to say no-one was willing to pay doesn't sound correct neither.
To have an app that was the best thing since sliced bread come out around 24 months ago to then be shelved for what is now the best thing since sliced bread is totally bad judgement by the WCP creators.
I have never said that anything would definitely be added as I didn't even know myself. This was even the case with the WallPlanner which I never intended on releasing. It was only as I found some time that I was able to code it. There are a few features that are in development or waiting to test but my efforts are concentrated elsewhere at present and so cannot dedicate any time to finish them.
We still believe that WCP is a great piece of software as it stands and as our bullet points mention we may, at some stage, update with features that will drive revenue.
- Ian
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• We have never promised additional elements within the development plans of WCP. We have stated that we would like to add certain features but have never given a definitive time-frame for any of these.
come on Ian you know that ain't true. You were pretty good at not giving time frames but you defintely told me on a few occassions certain things WILL be added but they never were.
I'm gonna bail out of the debate now. Like i say my biggest gripe was that the programme was never finished as to what it was gonna be so feel i have been short changed!
Many have stressed they would of paid for it so to say no-one was willing to pay doesn't sound correct neither.
To have an app that was the best thing since sliced bread come out around 24 months ago to then be shelved for what is now the best thing since sliced bread is totally bad judgement by the WCP creators.
I have never said that anything would definitely be added as I didn't even know myself. This was even the case with the WallPlanner which I never intended on releasing. It was only as I found some time that I was able to code it. There are a few features that are in development or waiting to test but my efforts are concentrated elsewhere at present and so cannot dedicate any time to finish them.
We still believe that WCP is a great piece of software as it stands and as our bullet points mention we may, at some stage, update with features that will drive revenue.
- Ian
why don't you become a politican? You may do well in parliment!
I have nothing written down so i have no proof but i think its safe to say these things were promised as i don't think a large chunk of members on here can all be wrong
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I think alot of people will be wanting to move back to George now to be honest! So where they have said they may impliment a export tool but no time frame... In other words no then.
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I think alot of people will be wanting to move back to George now to be honest! So where they have said they may impliment a export tool but no time frame... In other words no then.
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It has become apparent that the information we released yesterday has been misinterpreted by some of our customers. We intend this statement to make clear our reasons, intentions, and future plans and we have bullet-pointed it to make it as clear as possible.
• Window Cleaner Pro is not closing down and trading will continue as usual
• The program is not obsolete.
• We will continue to sell WCP licenses as it is still a product in its own right
• Copies of WCP will continue to be fully functional and we foresee no issues regarding data or license validation
• The software will still be supported – We will be available to assist with matters such as license issues, bug fixes etc. as we have done in the past, however this will now be restricted to working hours.
• We no longer have time to assist with set-up, training, bespoke invoice creation, client visits or other matters unrelated to WCP software
• We have never promised additional elements within the development plans of WCP. We have stated that we would like to add certain features but have never given a definitive time-frame for any of these.
• We have a ‘WCP To-Do list’ of requested features that covers over 200 items, at no stage have we ever committed that these will definitely be added
• The unfunded development of WCP will not continue at this present stage
• Development may be considered if financially viable
• As identified the Debt List for PDA and CSV Data Export Tool will be completed but no time-frame can be dictated at present
• Removing license authentication is not an option at present, however this is something we may consider in the future
• At some stage we will look at a tool to enable transition of licenses by the user
• Compass180 is not an upgrade to WCP and is a brand new product
• No customers are being ‘forced’ to migrate from WCP to Compass180
• Compass180 will be a natural successor to WCP for businesses that feel they have ‘out-grown’ WCP
• Compass180 will run on-line in a secure environment and all reasonable measures will be taken to ensure users data is protected from fraudulent use
• Compass180 will be offered to current WCP users at a preferential rate when released
• Genuine and viable offers for the purchase of WCP as a company can be submitted
• Threats of legal action will be taken as intention and may be acted upon accordingly. We have ensured that all legal obligations in respect to WCP have been upheld.
WCP has grown in the last few years and has now evolved into a business where commercial decisions have to be made and sometimes we will not please all our customers.
To summarise, WCP will continue to trade as it has done for the last 12 year’s, the difference is that no major ongoing development will occur. Compass180 is a new product that we intend to launch alongside WCP
We hope that this answers the questions that many of you have raised and, as always, please feel free to contact us directly should you have any further concerns.
Best regards
Ian and Brad
After reading that, I'm left wondering what the problem is. WCP sounds like it's a fully functioning program and its users will continue to receive support if needed. This will only happen in office hours but that is pretty normal anyway. Although CSV data export is desirable, it sounds like it won't be critical as there actually isn't a need to migrate. Ironically the data export issue was the main thing that held me back from WCpro as I didn't want to end up typing loads out if I didn't get along with the program.
This has reinforced for me what I used to say before - inasmuch that I prefer to use a more generic program that is more widely used because there is usually some support from the nerdy parts of the internet. It does men that I must do more to use that program but I feel that this is a reasonable trade off for me personally. I can see that some may not feel that way though because of an unwillingness or inability to mess around manipulating software that is more generic than WCPro.
Those bullet points were a good idea.
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Does anyone use Sage ACT! as their CRM software?
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Nope
You all want what Paul, Ian, Brad, John cant provide and youll will ever continue moaning
3 programmers and it aint going to work
I get so annoyed about this
ba ba ba
glad i stayed with george the best £50 i spent. wcp was a rip off from the start and Compass180 will be the same
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I have liked WCP since I started using it....if they don't update it that's ok with me...sure I have a list as long as your arm of things I would like...but hey thats life.
As long as I know I can get a fresh install in a reasonable time after a pc crash, rebuild, etc...then happy days..
Will I pay 25 quid per month...not a chance....
Could this all have been handled better... absolutely!!! we rely on this data and the ability to use it...if they appears to be threatend..YES I AM SCARED.
Cheers
Dave.
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I have liked WCP since I started using it....if they don't update it that's ok with me...sure I have a list as long as your arm of things I would like...but hey thats life.
As long as I know I can get a fresh install in a reasonable time after a pc crash, rebuild, etc...then happy days..
Will I pay 25 quid per month...not a chance....
Could this all have been handled better... absolutely!!! we rely on this data and the ability to use it...if they appears to be threatend..YES I AM SCARED.
Cheers
Dave.
Hi Dave,
We agree it could have been handled better and again we apologise for that. Our first statement was not as clear as it could have been and certainly did not have the reaction that we wanted. Coupled with comments from other posters it caused a panic that could have been avoided. We have certainly learned a lesson and so won't happen again in the future.
Cheers
- Ian
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so does that mean all the added stuff that was said will be deleveped for wcp when you where launching it will now not happen like dept list for wcplite the ability to text customers from it etc if so have to say i feel a bit robbed as these are the reasons i purchased it a, for what it already did and b, for the promised updates.
or the bottom line will there ever be updates for wcp again
paul
During our end of year review Window Cleaner Pro made a loss ... it was financially supported by our other projects that we are involved with. Our FA advised us to cease trading which we expected would be the advise, we chose to look at another option which enabled us to support our existing client base.
This meant we had to change the business model to ensure a revenue stream to enable us to progress development rather than close the business and leave all WCP users with no support at all..
Developing WCP was not a cost effective option as the features required would have to be 'shoe-horned' into it, surely better to create a new, purpose built product that will satisfy a customers requirements??
If you are still using Windows 3.1 then i have no argument!! Software evolves and so must we as a company...or we cease to exist.
Is this the sort of unhelpfull comment you mean Ian? when ceasing trading is clearly stated.In another post mention is made of fighting tooth and nail to keep wcpro.And then you wonder that people like me are scared !
I notice that in the bullet proof version no mention is made of an end to free support.Or even a review of free support.What's that all about? I thought that waa the purpose of the communication because revenues would not allow it.
I don't want to keep making negative posts Ian, and am very happy with wcpro.I don't care about the updates.I do care that i will still have a business.
I'm quite impressed with your integrity for coming on here, just don't drop us in it.
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Brad/Ian,
If Compass fails, and you guys decide enoug his enough and move on to different things, which we have to be realistic about here, as we all would do the same thing, what will happen to users of BOTH systems?
As I can see it, if I decide to buy a new PC or my current one has a problem, I am stuffed.
Please can you clarify in laymans terms if something is available or will be available that will protect my business?
This issue over the new system has just highlighted it for me as a WCP user, and a fan.
Cheers
-
we are not going to go bust.
BR's
Brad
There you go concept, straight from the horses mouth.... You're safe as houses.
Then again....
• Compass180 is not an upgrade to WCP and is a brand new product
• Compass180 will be a natural successor to WCP for businesses that feel they have ‘out-grown’ WCP
Best regards
Ian and Brad
A natural successor to WCP is surely an upgrade, otherwise why bother ???
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In reply to recent posts since Ian's...
Slumpbuster, in hindsight i have 'over-egged the pudding' in the post you highlighted and for that i apologise, i let emotion overtake and that is not acceptable. Regarding support, Ian and i have always been immensley flexible on support so we have now laid out exactly what we see a support role as from here-on-in. You state 'I don't want to keep making negative posts Ian, and am very happy with wcpro.I don't care about the updates.I do care that i will still have a business' and if this is the case then may i suggest the negative comments desist as they help no-one, i understand your concerns but we can do no more than give you our assurances that we have absolutely no intention at all of 'dropping you in it'
Concept, we have a strategy in place that will mean no-one will be hindered by software access issues in the event that anything happens to Ian and myself or the software businesses. Again we understand you concerns and that is why we have gone to great lengths to ensure your worries are unfounded.
John, if you read the information we have recently released you will see that we intend Compass180 to include features that cannot be 'wedged' into the current architectural framework, this is due to technology moving at a very rapid rate in the IT business (was Windows7 an upgrade to Vista or a new, stand alone piece of software?) hence why it is a new system, newframework, running as a web-based system not a desktop system etc.
Best regards
Brad
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Brad or ian
if i was to but wcp by instalments and you had to close the business down half way through my payment plan what would happen would i be given the full verson or would i be left with unactivated software?
thanks erithwc
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In reply to recent posts since Ian's...
John, if you read the information we have recently released you will see that we intend Compass180 to include features that cannot be 'wedged' into the current architectural framework, this is due to technology moving at a very rapid rate in the IT business (was Windows7 an upgrade to Vista or a new, stand alone piece of software?) hence why it is a new system, newframework, running as a web-based system not a desktop system etc.
Best regards
Brad
If you want to liken it to an operating system then according to Microsoft, they say "Upgrading from Windows Vista to Windows 7"
http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-vista-to-windows-7
So it IS an upgrade
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john tomkins
upgrading means many diffrent things if you had a mondeo and you bought a berlingo van you would say that you have upgraded to a van but the van is totally different to a mondeo ;D
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If you want to liken it to an operating system then according to Microsoft, they say "Upgrading from Windows Vista to Windows 7"
http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-vista-to-windows-7
So it IS an upgrade
John, no disrespect but, I think you are trying to make a mountain out of a molehill. Does it really matter if it's an upgrade or not ???
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Brad or ian
if i was to but wcp by instalments and you had to close the business down half way through my payment plan what would happen would i be given the full verson or would i be left with unactivated software?
thanks erithwc
If that did happen (i can say that it is hugely improbable!) then the legal implications are, i would assume, that if the business was under recievership that the outstanding amount would be required by the recievers, either in full or over the agreed term of the subscription. If the sole decision laid with Ian and myself then the fact that we have, always have had, and always will have an ethical and moralistic viewpoint and integrity then we would release the license fully to you.
Best regards
Brad
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John, no disrespect but, I think you are trying to make a mountain out of a molehill. Does it really matter if it's an upgrade or not ???
rg1-- it dose matter upgrade or not if you go and buy somthink for £177 whitch wcp is now to buy and then be told it was going to be upgraded and that was going to cost you another 25/35 pounds a month then it sounds a bit fishy to me.
ps if you bought a new van/car and it was recalled in for a part to be upgraded and then thay landed you with a big bill what would you think a let me guess :o
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John, no disrespect but, I think you are trying to make a mountain out of a molehill. Does it really matter if it's an upgrade or not ???
rg1-- it dose matter upgrade or not if you go and buy somthink for £177 whitch wcp is now to buy and then be told it was going to be upgraded and that was going to cost you another 25/35 pounds a month then it sounds a bit fishy to me.
ps if you bought a new van/car and it was recalled in for a part to be upgraded and then thay landed you with a big bill what would you think a let me guess :o
We have stated quite clearly above that Compass180 is NOT an upgrade or update to WCP. Both products will co-exist alongside each other.
- Ian
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John, no disrespect but, I think you are trying to make a mountain out of a molehill. Does it really matter if it's an upgrade or not ???
rg1-- it dose matter upgrade or not if you go and buy somthink for £177 whitch wcp is now to buy and then be told it was going to be upgraded and that was going to cost you another 25/35 pounds a month then it sounds a bit fishy to me.
ps if you bought a new van/car and it was recalled in for a part to be upgraded and then thay landed you with a big bill what would you think a let me guess :o
We have stated quite clearly above that Compass180 is NOT an upgrade or update to WCP. Both products will co-exist alongside each other.
- Ian
But compass 180 will have the functions that WCP was gonna have?
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I will stop the negative comments, and i will mention that i have found you very honest and easy to deal with in the past.
I will make one suggestion.That is when users need to swap computers for whatever reason, they are charged an administration fee. I would suggest thirty pounds on each occasion.
I would like to help you get over this, and i apologise if i made an intense situation more intense.This is one of those gerald ratner moments and the pair of you must be gutted.But you do have a great product.
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I will stop the negative comments, and i will mention that i have found you very honest and easy to deal with in the past.
I will make one suggestion.That is when users need to swap computers for whatever reason, they are charged an administration fee. I would suggest thirty pounds on each occasion.
I would like to help you get over this, and i apologise if i made an intense situation more intense.This is one of those gerald ratner moments and the pair of you must be gutted.But you do have a great product.
I don't think thats fiar, as we bought the product but it's not our fault if for what ever reason we have to reinstall the product and need it activated by Ian.
Thats forcing us to pay for with holding the license Key.
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John, no disrespect but, I think you are trying to make a mountain out of a molehill. Does it really matter if it's an upgrade or not ???
rg1-- it dose matter upgrade or not if you go and buy somthink for £177 whitch wcp is now to buy and then be told it was going to be upgraded and that was going to cost you another 25/35 pounds a month then it sounds a bit fishy to me.
ps if you bought a new van/car and it was recalled in for a part to be upgraded and then thay landed you with a big bill what would you think a let me guess :o
It doesn't matter to you cos as you've already stated in a previous post, you are a George user ;)
But like some on here, you just decided to jump on the bandwagon and make some nonsensical remarks without knowing the facts. ;)
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I will stop the negative comments, and i will mention that i have found you very honest and easy to deal with in the past.
I will make one suggestion.That is when users need to swap computers for whatever reason, they are charged an administration fee. I would suggest thirty pounds on each occasion.
I would like to help you get over this, and i apologise if i made an intense situation more intense.This is one of those gerald ratner moments and the pair of you must be gutted.But you do have a great product.
I don't think thats fiar, as we bought the product but it's not our fault if for what ever reason we have to reinstall the product and need it activated by Ian.
Thats forcing us to pay for with holding the license Key.
Thanks for the suggestion but this is something that we would never do as I agree with wightsurf.
There are a few options available for me to look at in regards to the licensing but this won't be until after I have completed development of compass180
- Ian
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John, no disrespect but, I think you are trying to make a mountain out of a molehill. Does it really matter if it's an upgrade or not ???
rg1-- it dose matter upgrade or not if you go and buy somthink for £177 whitch wcp is now to buy and then be told it was going to be upgraded and that was going to cost you another 25/35 pounds a month then it sounds a bit fishy to me.
ps if you bought a new van/car and it was recalled in for a part to be upgraded and then thay landed you with a big bill what would you think a let me guess :o
It doesn't matter to you cos as you've already stated in a previous post, you are a George user ;)
But like some on here, you just decided to jump on the bandwagon and make some nonsensical remarks without knowing the facts. ;)
the thing is mate yes you were right i am a george user and buddy proud of it and i count my lucky stars i did not buy wcp. the thing with all the's companys its all about money and no customer service and thay are all out to rip us off. If you take a look at george systems thay charge us £50 and all the updates are FREE and the customer service is second 2 none so when you get wcp come on the scene and trying to make a fast buk then i feel sorry for all the guys that got sucked in. I know the's company have got to make money like us but you do not ripp people off. :D
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John, no disrespect but, I think you are trying to make a mountain out of a molehill. Does it really matter if it's an upgrade or not ???
rg1-- it dose matter upgrade or not if you go and buy somthink for £177 whitch wcp is now to buy and then be told it was going to be upgraded and that was going to cost you another 25/35 pounds a month then it sounds a bit fishy to me.
ps if you bought a new van/car and it was recalled in for a part to be upgraded and then thay landed you with a big bill what would you think a let me guess :o
It doesn't matter to you cos as you've already stated in a previous post, you are a George user ;)
But like some on here, you just decided to jump on the bandwagon and make some nonsensical remarks without knowing the facts. ;)
the thing is mate yes you were right i am a george user and buddy proud of it and i count my lucky stars i did not buy wcp. the thing with all the's companys its all about money and no customer service and thay are all out to rip us off. If you take a look at george systems thay charge us £50 and all the updates are FREE and the customer service is second 2 none so when you get wcp come on the scene and trying to make a fast buk then i feel sorry for all the guys that got sucked in. I know the's company have got to make money like us but you do not ripp people off. :D
I take it you have had personal experience of WCP's lack of customer service and ripping people off?
As for making a fast buck and sucking guys in, I don't think those remarks should be aimed at WCP.
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More than happy with WCP, excellent service and the product is mint. Ive thought about this, and to be fair we've made a fuss over nothing. WCP will still work, and it works very well, i dont need it to do anything more than it does, like i said id of like the emailing invoices option...but i can make do.
Im maybe a little gutted about compass as i wont be paying that much for a system unfortuantly so wont know what its like...but in my opinion cant do much more than wcp that doesnt already do for ME.
The option to access it anywhere would be nice, on phone etc. But then we have WCP lite for that.
I would personally like to thank Ian for all his help he has given me, he has been there for me on many occasions and some not even WCP related. I did have a little problem with WCP once, he was away on a family holiday and took the time out to get that sorted for me, thats service if you ask me. I think i have more than taken his £150 i paid 2 years ago for WCP.
So in conclusion, thanks for WCP guys, i love it, and will continue to use it forever and good luck for the future venture. ;)
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I've never heard anyone regret getting it.This thread and what led to it is just bizarre.
What i've never understood with this kind of software and the biz opps available is why not just rebadge it.Landscape pro for gardeners, you'd only need alter the opening page.Then do the same for each of the service industries with tweaks here and there.
As regards a big catch all programme for everything- all points of the compass- i think it's pretty undoable. I'll doff my hat to Ian's programming skills but what he's attempting is undoable.
Here's why.
George or wcpro couldn't have been created by one person, not even albert einsteen.They needed the input of hundreds and then thousands of users, many coming up with suggestions and ideas.The solutions are often practical and pragmatic, not intelectual.At the very least you need a core user group to guinea pig.It doesn't matter that you have a huge investor in the wings and that the prize could be in the tens of millions.
To spend months conceptualizing, is all very well, but a quicker surer route might have been to just ask people what they want.
I realise no one actually asked for my opinion, but heck, it can't get any worse.Can it?
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My personal opinion.
I have been very pleased with WCP.
The support I have had has been excellent.
I do have concern,s but they have been answered to my satisfaction and, by what I have seen, I will be using it for years to come.
Best wishes to your new venture, Paul
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The support I have received from Ian and Brad has always been excellent.
Even when I have been an idiot and messed up something they have helped me to get back on track again.
I should add that I did not become a 'gold' member but still got the a timely response.
I overeacted initially because I thought I wouldn't be able to use the program any longer.
I'm really relieved that I can continue to use WCP because I'm really happy with all it can do.
It knocks the spots off of George IMO.
WCP is well laid out, clear icons and like a decent modern windows program, as opposed to something that looks like it was written on a commodore 64.
You instantly know whats what with it, you can work your way through the screens and menus in a logical order, and the WCP lite program is great. The fact that it can be run on many windows moble phones is a good feature too.
I'm not saying George hasn't/doesn't serve a purpose (loads of WC's obviously love it) but all i can say is when i trialed both programs, george seemed really awkward to navigate and use, but WCP seemed very logical and clear.
Lets face it, the cost of WCP is not a huge business expense compared to other things, especially when you consider the amount of time it can save.
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The support I have received from Ian and Brad has always been excellent.
Even when I have been an idiot and messed up something they have helped me to get back on track again.
I should add that I did not become a 'gold' member but still got the a timely response.
I overeacted initially because I thought I wouldn't be able to use the program any longer.
I'm really relieved that I can continue to use WCP because I'm really happy with all it can do.
It knocks the spots off of George IMO.
WCP is well laid out, clear icons and like a decent modern windows program, as opposed to something that looks like it was written on a commodore 64.
You instantly know whats what with it, you can work your way through the screens and menus in a logical order, and the WCP lite program is great. The fact that it can be run on many windows moble phones is a good feature too.
I'm not saying George hasn't/doesn't serve a purpose (loads of WC's obviously love it) but all i can say is when i trialed both programs, george seemed really awkward to navigate and use, but WCP seemed very logical and clear.
Lets face it, the cost of WCP is not a huge business expense compared to other things, especially when you consider the amount of time it can save.
how do you get on with the debt list on the lite. :P :P :P ::) ::) ::)
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The support I have received from Ian and Brad has always been excellent.
Even when I have been an idiot and messed up something they have helped me to get back on track again.
I should add that I did not become a 'gold' member but still got the a timely response.
I overeacted initially because I thought I wouldn't be able to use the program any longer.
I'm really relieved that I can continue to use WCP because I'm really happy with all it can do.
It knocks the spots off of George IMO.
WCP is well laid out, clear icons and like a decent modern windows program, as opposed to something that looks like it was written on a commodore 64.
You instantly know whats what with it, you can work your way through the screens and menus in a logical order, and the WCP lite program is great. The fact that it can be run on many windows moble phones is a good feature too.
I'm not saying George hasn't/doesn't serve a purpose (loads of WC's obviously love it) but all i can say is when i trialed both programs, george seemed really awkward to navigate and use, but WCP seemed very logical and clear.
Lets face it, the cost of WCP is not a huge business expense compared to other things, especially when you consider the amount of time it can save.
Spot on, its just I whished they had this on the I Phone, and can you imagine the potential it will have for Ian and Brad?
I am very satisfied with these guys, no matter what the others say.
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how do you get on with the debt list on the lite. :P :P :P ::) ::) ::)
Yeah, It'd be good to see it finished as they said.
But I realised that I don't go out collecting anyway, so it's not a big deal!
If I'm at a job and they owe me from last time, that still shows up on the PDA.
If I needed to go collecting, I could always print the debt list.
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I have one simple question.
Based on the fact that WCP is now an old program, will have no new development, is effectively unfinished and will have less support.
When will the price be reduced?
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I have one simple question.
Based on the fact that WCP is now an old program, will have no new development, is effectively unfinished and will have less support.
When will the price be reduced?
That's an interesting question which I doubt even the owners would be able to answer.
It's unlikely that the new user take up will be particularly high now - indeed it could plummet. I do note that Ionics have this software listed on their website so that might help. All the time the software licenses sell in reasonable numbers, the day of such a reduction would be pushed back.
My guess is that it will reduce when the take up of new users drops off sufficiently for the owners to want to attract new users. There would also need to be a time lag so that the more recent license purchasers won't feel hard done by.
The actual time this might take could be a while - particularly as the software is still being advertised by a high profile WFP supplier.
Personally I wouldn't start using it even if it were free. That's not a criticism of the software (I've never used it). It's more about me being happy with my own archaic way of doing things and the difficulties that would be involved transferring data if I decided that WCPro wasn't for me.
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Just like the sinking of the Belgrano
Brad, do you want to come and do my P.R. ;D
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Just like the sinking of the Belgrano
Brad, do you want to come and do my P.R. ;D
If Brad cant do it, I hear Gerald Ratner is available ;D