Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: wpclean on June 18, 2010, 06:49:14 pm

Title: Free clean offer
Post by: wpclean on June 18, 2010, 06:49:14 pm
I have been offering my customers a free clean if they recommend me and get me another customer.
so far I have gained 11 in the last 2 weeks !
Give it a go  ;D
Title: Re: Free clean offer
Post by: formb on June 18, 2010, 06:56:51 pm
Done it along time ago.

Watch out !!!!

Some folk will end up never paying for their windows. They will have a new one every time you go round.
Title: Re: Free clean offer
Post by: glen parva on June 18, 2010, 07:04:16 pm
i always offer
Recommend us to a friend and get 50% of your window clean
 
Recommend us to 2 of your friends and get a free window clean 

seems to work for me ;)
Title: Re: Free clean offer
Post by: wpclean on June 18, 2010, 07:07:41 pm
Form why is that a bad thing if they get you lots of work ?  Surely if they are getting you customers then a free clean is cheap ?
Title: Re: Free clean offer
Post by: Scrimble on June 18, 2010, 07:12:45 pm
how do you let your customers know about this? do you just tell them? have it on your business cards? give them all a letter?

been thinking about doing this for a while but maybe 50 percent off for 2 customers
Title: Re: Free clean offer
Post by: glen parva on June 18, 2010, 07:15:26 pm
i just did a simple slip and posted after i did the clean
i always carry a stock in the van !
Title: Re: Free clean offer
Post by: wpclean on June 18, 2010, 07:21:30 pm
I just tell them and I think its good value , you are not paying anything except the labour and if you employed a canvassing company you would have to pay them at least 2 cleans .
Title: Re: Free clean offer
Post by: formb on June 18, 2010, 07:25:15 pm
Form why is that a bad thing if they get you lots of work ?  Surely if they are getting you customers then a free clean is cheap ?

Maybe it's different for you guys. There is more than enough windows out there without doing any free.

i just did a simple slip and posted after i did the clean
i always carry a stock in the van !

I do a simple slip and put it in all their neighbours doors. Full price. Double for the first clean if it's minging.

I just tell them and I think its good value , you are not paying anything except the labour and if you employed a canvassing company you would have to pay them at least 2 cleans .

Canvassing company?

Slip your local paper boy £5 and a handful of flyers. Job Done.

Title: Re: Free clean offer
Post by: Scrimble on June 18, 2010, 07:26:57 pm
i just did a simple slip and posted after i did the clean
i always carry a stock in the van !

do you get many new customers from it?
Title: Re: Free clean offer
Post by: clean on June 18, 2010, 07:31:15 pm
NOOOOOO WAAAAYYYY do i offer free cleans i don`t work for free never ever  :o
you must be mad
Title: Re: Free clean offer
Post by: LWC on June 18, 2010, 07:31:55 pm
Clean a house for free? No chance
Title: Re: Free clean offer
Post by: formb on June 18, 2010, 07:32:39 pm
NOOOOOO WAAAAYYYY do i offer free cleans i don`t work for free never ever  :o
you must be mad

Woop!  ;D

I like the cut of your jib.

Clean a house for free? No chance

And Yours.  :D
Title: Re: Free clean offer
Post by: wpclean on June 18, 2010, 07:38:10 pm
Well really you are getting something in return for the free clean - a new customer !

Maybe its just me but I think thats a good deal  ;D
Title: Re: Free clean offer
Post by: glen parva on June 18, 2010, 07:58:35 pm
i just did a simple slip and posted after i did the clean
i always carry a stock in the van !

do you get many new customers from it?
very hit and miss at the moment proberly 2 a week i can handle that
Title: Re: Free clean offer
Post by: Blue Frog Systems on June 18, 2010, 08:49:08 pm
If your looking for new customers, i think its a good idea.

Im thinking of doing the same. Apart from it will be free clean if in the same street, 50% if in a different street.

Title: Re: Free clean offer
Post by: Dave Willis on June 18, 2010, 09:25:37 pm
Never ever do a free clean especially if your wfp. First cleans are the hardest/longest cleans of all. You'll be losing money anyway even if you charge.
Title: Re: Free clean offer
Post by: wpclean on June 18, 2010, 09:35:51 pm
Never ever do a free clean especially if your wfp. First cleans are the hardest/longest cleans of all. You'll be losing money anyway even if you charge.
Thats why trad is best  ;)
Title: Re: Free clean offer
Post by: Smudger on June 18, 2010, 10:00:06 pm
50% off to the existing custy - not the new one!!

new one gets 1st clean price -  minimum 50% more than regular clean price  8)

Darran
Title: Re: Free clean offer
Post by: simon knight on June 19, 2010, 01:59:05 pm

A free clean?...er... methinks not!
Title: Re: Free clean offer
Post by: LSB on June 19, 2010, 03:43:36 pm
all my customers are aware that they are very welcome to reccomend me to local friends / neighbours / family / work mates and work place  , and they regularly do . i find a genuine thank - you is all thats required .
you could put on your ' windows have been cleaned ' slips , something like : reccomendations always welcome .
i wouldnt do free cleans , but if it works for you , go for it ( but they would probably reccomend you if your any good , any way ! ) .
Title: Re: Free clean offer
Post by: Steve Weatherley on June 19, 2010, 04:38:42 pm
I am in 2 minds over this. I can see both sides of the story but am inclined personally to agree not to do 1st clean free. Firstly as already pointed out the first clean can take double the time. Also the custy might desert you after first clean (doesn't happen often but there are still some unscrupulous custys out there).
My thoughts are leaning towards offering an incentive to the recommending custy only if you are going to offer an incentive clean.
Personally I dont clean any for free but can understand anyone who wants to build up their round wanting to do this.
Title: Re: Free clean offer
Post by: wpclean on June 19, 2010, 05:45:45 pm
I am in 2 minds over this. I can see both sides of the story but am inclined personally to agree not to do 1st clean free. Firstly as already pointed out the first clean can take double the time. Also the custy might desert you after first clean (doesn't happen often but there are still some unscrupulous custys out there).
My thoughts are leaning towards offering an incentive to the recommending custy only if you are going to offer an incentive clean.
Personally I dont clean any for free but can understand anyone who wants to build up their round wanting to do this.
No you offer the free clean to your existing customer  for recommending you  ;D
Title: Re: Free clean offer
Post by: cockney rebel on June 19, 2010, 05:50:55 pm
Worked for me. Didn't get loads of new customers, maybe 10, but thats more money at the end of the month. Every little helps. Good luck.
Title: Re: Free clean offer
Post by: Steve Weatherley on June 19, 2010, 06:00:52 pm
WP I agree but I think thats what I said didnt I?