[richywilts]

guys having a nightmare iv tried to open window cleaner pro to print off work sheets for tmoz and all im getting is sayin system error application class.com.truecommerce.gui wcpmain failed to launch

then a load of java stuff

anyone got any ideas what to do??

[rah]

Only thing I can suggest is to reboot your computer & hope it sort's it, have you tried a restore to a previous point ?

Failing that it's get on to the guy's who designed it.

Rob.

[Frankybadboy]

wait for it,i can hear richy saying it now "i havent backed it up"

hope you have

[LWC]

It auto backups, so he should be ok.

[Frankybadboy]

It auto backups, so he should be ok.

this is richy we on about here

[Richard Shepherd]

Restore your computer to an earlier date.

[LWC]

It auto backups, so he should be ok.

this is richy we on about here

Oh yeh true true 

[Richard iSparkle]

this happens sometimes.

you'll probably need to call WCPro team who will sort it out in 3 min when you speak to them.

[Window Washers]

if you need it before support get back to you, download a trial copy onto any laptop and use your backed up file, at least you will be able to get the details you need richy

[richywilts]

i havent backed up i ve only had it bk on two weeks or so n been waiting cris who used to run office to drop memory stick off

[Sean Dyer]

guys having a nightmare iv tried to open window cleaner pro to print off work sheets for tmoz and all im getting is sayin system error application class.com.truecommerce.gui wcpmain failed to launch

then a load of java stuff

anyone got any ideas what to do??

I had that mate

was a nightmare didnt open for a year

lost all my data
good luck

mine just started working again one day when it clicked it for no reason , ive started using it again but i back it up religiously

[Erithwc]

i havent backed up i ve only had it bk on two weeks or so n been waiting cris who used to run office to drop memory stick off

You run a tight ship mate 

[Richard iSparkle]

i havent backed up i ve only had it bk on two weeks or so n been waiting cris who used to run office to drop memory stick off

unlucky  ...  but i reckon most here have done this one time or another.

pay the extra for online backup from now on.  it'll prompt you to backup every time its closed.  much better.

you live, you learn 

[david willis]

Whenever you close WCP it does a backup.

The program may be faulty, so it's not necesarily the data file itself!

[richywilts]

i ran a norton full system scan on friday n it was going on forever so i just left computer on at unit as had to go out

im sick to death of window cleaning now

[richywilts]

Whenever you close WCP it does a backup.

The program may be faulty, so it's not necesarily the data file itself!

is it window cleaner pro i need to speak to

[Richard iSparkle]

Whenever you close WCP it does a backup.

The program may be faulty, so it's not necesarily the data file itself!

is it window cleaner pro i need to speak to

WCPro doesn't automatically backup every time it closes.  it asks you if you want to backup.

speak to the guys at WCPro. they are very helpful.  we've had this problem a couple of times and once they talk you thru it'll be sorted.

may be worth buying gold support if not done so already.

[carl stanton]

contact them, and rich i just back up using

website: http://www.windowcleanerpro.com

email contact: support@windowcleanerpro.com


I use this to backup online http://db.tt/jhSgaRfK and you can install on more than one computer

all the best chap

[Window Washers]

i havent backed up i ve only had it bk on two weeks or so n been waiting cris who used to run office to drop memory stick off

so does that mean you have never shut it down ?

search your computer for file wcp.data you may be lucky and find a file there

[colley614]

i havent backed up i ve only had it bk on two weeks or so n been waiting cris who used to run office to drop memory stick off

Richy I would be very concerned if Chris has still got a database of all your customers contact details. He did come on board with a list of school contact details to approach, be sure he's not doing the same to you!

[Richard iSparkle]

contact them, and rich i just back up using

website: http://www.windowcleanerpro.com

email contact: support@windowcleanerpro.com


I use this to backup online http://db.tt/jhSgaRfK and you can install on more than one computer

all the best chap

Dropbox is awesome.  Just discovered it myself this year 

[bobplum]

long live george

[richywilts]

we found the file etc had all the data but the bleeding thing was what was corrupted by java or something so its a bit of a nightmare i have still got all the handwritten customer details from the other week so should have it all up and running in few days have a debt list printed out from thursday so i know who owes money etc just a bit of a ballache coz we have dumped a few more customers since then and it was all nicely organised which shoudnt be a problem reorganising it how it was,

i had it split into 30 days of work and iv now got 5 days worth of work back on the system so by end of day should have most the round organised again

lesson learnt i will be backing up religiously from now cant be arsed with this happening again in three years of using window cleaner pro this never happened to me so was a bit of a shock and unexpected.

cheers for all advice guys

[carl stanton]

good stuff Rich, you spoke to win pro team at all?

contact them, and rich i just back up using

website: http://www.windowcleanerpro.com

email contact: support@windowcleanerpro.com


I use this to backup online http://db.tt/jhSgaRfK and you can install on more than one computer

all the best chap

Dropbox is awesome.  Just discovered it myself this year  

yeah!! great isn't it, and i have kindly enough put the link up there, oh and i get referral bonus   so kind

[ronnie paton]

always back up and keep a a seperate hard drive, if your computer plays up your pretty much knackered if you dont

[richywilts]

i shouldve learnt after the break ins ronnie lesson learnt now going to be backing up compulsory everyday

[barry mallett]

anyone who uses one of these and has less than 3 employees , then i really do despair

[carl stanton]

anyone who uses one of these and has less than 3 employees , then i really do despair

why?   

[Window Washers]

always back up and keep a a seperate hard drive, if your computer plays up your pretty much knackered if you dont

I would back it up online in a secured location also, because if you had (god forbid) a fire burglary then you would lose your pc and the separate hard drive

[carl stanton]

always back up and keep a a seperate hard drive, if your computer plays up your pretty much knackered if you dont

I would back it up online in a secured location also, because if you had (god forbid) a fire burglary then you would lose your pc and the separate hard drive

plus one 

i think rich has learnt now