Web site change

« **on:** March 05, 2008, 05:41:16 pm »

Im changing my web site as im told its poo.

So can I have some honest opinions and ideas. Thanks.

www.mosscleaning.co.uk

« **Reply #1 on:** March 05, 2008, 05:48:18 pm »

I was a little more polite than that, here are 2 of the best I've seen especially Shaun's upholstery pic

http://www.oakleafcc.co.uk/
http://www.honestcarpetcare.co.uk/

« **Reply #2 on:** March 05, 2008, 05:59:35 pm »

oakleaf, is that yours Pete? if so can you give us a ring with some tips.

« **Reply #3 on:** March 05, 2008, 06:05:06 pm »

been updating mine aswell Paul.

www.carpetknights.co.uk

did it myself and am quite pleased with it still got some bits to finish off though.

cheers Goron

« **Reply #4 on:** March 05, 2008, 06:05:49 pm »

Paul

The site does not sell at all, you are making the mistake of aiming it at CC's or even yourself, not at your customers.

The award winning stuff is just bull and unlikely to convince.

Cheers

Doug

« **Reply #5 on:** March 05, 2008, 06:21:35 pm »

Quote from: Doug Holloway on March 05, 2008, 06:05:49 pm

Paul

The site does not sell at all, you are making the mistake of aiming it at CC's or even yourself, not at your customers.

The award winning stuff is just bull and unlikely to convince

Doug

Doug, thats good honest balls. I like people who say it as it is

.
Now give me some pointers .

« **Reply #6 on:** March 05, 2008, 06:24:24 pm »

Agree with Doug, think I would move on if I was looking for my carpets cleaned. I think Shaun's is very good, but even that has spelling mistakes, and poor grammer in places.

« **Reply #7 on:** March 05, 2008, 06:36:50 pm »

there seems to be a lot of unused space.........

« **Reply #8 on:** March 05, 2008, 06:49:32 pm »

And spell check!

Member of the Bristish Institute of Cleaning Science

Trainned for COSSH, HACCP

ps added later

You can get free web templates from here.

http://www.oswd.org/

« **Reply #9 on:** March 05, 2008, 06:52:06 pm »

Paul site looks a little dated but it looks straight away as if you are well trained and a company you can TRUST which is after all the only reason a punter would call and is the best " call to action". Needs better contact details.

Needs a bit of modernizing but IMO good content and Chris Straker seems to be doing OK making a big deal out of his rewards

« **Reply #10 on:** March 05, 2008, 08:06:09 pm »

Mind you, i have same photo from AllergSTOP award certificate................. only use awards that i won by vote not by sales as it can instill more confidence

Only good if search engines find wording and many will not even ask about awards ................ i have come across quite a few that read about them in local paper though.

Site looks okay but need to try and remove impression of diy, may be worth speaking to Mark 'Fosters' Roberts

« **Reply #11 on:** March 05, 2008, 08:19:01 pm »

Quote from: Chris Straker on March 05, 2008, 08:06:09 pm

Mind you, i have same photo from AllergSTOP award certificate................. only use awards that i won by vote not by sales as it can instill more confidence

Time for it to go may be

Take a step forward Mark Roberts

« **Reply #12 on:** March 05, 2008, 08:20:17 pm »

Chris do you have his number.

« **Reply #13 on:** March 05, 2008, 10:10:03 pm »

It's better now the flash front page is gone.

More 'sell' on the first page, and definitely needs a land line number.
It does look like an 'inside' page rather than an introduction.
Disagree with The Commander ( is that allowed

), at least you have a picture of yourself on there, it doesn''t matter what the Award is for or from.

My web pages are poo too, will get around to changing them soon.

Who is the bloke on the left in the AS pictures?

« **Reply #14 on:** March 05, 2008, 10:26:18 pm »

That guy with the glasses on would frighten your children.

« **Reply #15 on:** March 05, 2008, 10:49:07 pm »

I can't claim to be an expert in these matters but I think people looking for carpet cleaners through their websites are looking for reassurance that the company they might be about to engage to do some work for them is a professional outfit worthy of their trust, whereas a lot of carpet cleaners make the mistake of using their website to tell people what they think they want to hear because it is important to them, but is not necessarily important to the prospective customers.

Having said all of that, now you can all rip into our website: www.gerrardscarpetcleaners.co.uk

« **Reply #16 on:** March 05, 2008, 11:06:30 pm »

Quote from: Gary. J on March 05, 2008, 10:10:03 pm

It's better now the flash front page is gone.

More 'sell' on the first page, and definitely needs a land line number.
It does look like an 'inside' page rather than an introduction.
Disagree with The Commander ( is that allowed ), at least you have a picture of yourself on there, it doesn''t matter what the Award is for or from.

My web pages are poo too, will get around to changing them soon.

Who is the bloke on the left in the AS pictures?

Gary that guy is Gunther Glockner ( Solution guy from Germany)

Dont know what you mean about commander?

« **Reply #17 on:** March 05, 2008, 11:11:04 pm »

Thought it might have been Gunther.

The Commander is Straker of course

« **Reply #18 on:** March 05, 2008, 11:26:23 pm »

Quote from: Simon Gerrard on March 05, 2008, 10:49:07 pm

Having said all of that, now you can all rip into our website: www.gerrardscarpetcleaners.co.uk

Simon, looks good to me,but then again thought mine did

That dust mite frightened the poo out of me.

« **Reply #19 on:** March 05, 2008, 11:34:48 pm »

Hi guys

Well I think the future in any web site design is that it has to have some kind of action in the site, ie: movie, it has to be more visual, that’s why we have come up with our web site which customer can see for themselves how is done. And I think that will sell for itself.
Our web site is still under construction, there will be more movie in there in next few weeks.

www.pccom.co.uk

Regards

Bosh

« **Reply #20 on:** March 06, 2008, 06:36:01 am »

Simon,
Dust mite page is FANTASTIC ............ love the little creepy crawlies running across page

« **Reply #21 on:** March 06, 2008, 08:06:29 am »

Has anyone asked their customers what they thought of their website. Do any of you have tracking software and if so how many pages actually get looked at.
Simons comment that customers are just looking for contact details in order to ring or email you is I think a valid point. Thats not to say you can't have loads of info on your site.

« **Reply #22 on:** March 06, 2008, 08:14:36 am »

John,thats why I asked the question because my website details are on my flyers and my customers often comment saying your web site looks good.I rank high on google but get very little internet work.

Got Mark onto it now.

« **Reply #23 on:** March 06, 2008, 08:43:51 am »

Chris,
There's even sound on the creepy crawlies too, no stone, or is it bug left unturned as they say.

Simon

« **Reply #24 on:** March 06, 2008, 02:27:56 pm »

I read somewhere on a website forum or something that you should never start media content on a web page automatically as it will annoy the hell out of a lot of people. For instance if you have low download limits you will be using up a lot of this by starting these files automatically. Also imagine if you were listening to the radio or other music on your computer and all of a sudden you come to a page that automatically loads media content and bam it just sounds like a mashed up garble coming through the speakers.

Cheers Goron

« **Reply #25 on:** March 06, 2008, 04:18:12 pm »

Quote from: John Kelly on March 05, 2008, 10:26:18 pm

That guy with the glasses on would frighten your children.

He's actually a really nice bloke. Pretty unfair comment as hes not here to defend himself, would have expected more from a businessman like yourself John.

« **Reply #26 on:** March 06, 2008, 04:36:14 pm »

Unfortunately Gary having met him and had dealings with him I beg to differ.

« **Reply #27 on:** March 06, 2008, 04:41:42 pm »

Well, you would wouldn't you!!!

Still no need for the comment, if he was on here to defend himself then fair enough, but as he's not it's a cheap shot.

Would have expected a bit of professionalism from someone who was once laughably nominated in an almost self started thread "Most influential man in carpet cleaning", which still makes me laugh to think of it.

« **Reply #28 on:** March 06, 2008, 04:44:02 pm »

second that Gary

not too professional a comment.

Cheers Goron

« **Reply #29 on:** March 06, 2008, 04:48:16 pm »

Heh, when someone belittles you in the middle of a cleaning show in front of your own customers its a wonder I've kept quiet so long. If you don't like it tough.

« **Reply #30 on:** March 06, 2008, 04:56:48 pm »

Hi Guys

Theres obviously some bad feeling here but we need to get back to the topic please.

I do think lots of websites are obsessed with rankings and are not sales orientated enough.

Cheers

Doug

« **Reply #31 on:** March 06, 2008, 05:04:51 pm »

I apologise for the stupid post I made but this has been eating away at me since the incident. I will speak of it no more.

« **Reply #32 on:** March 06, 2008, 05:54:32 pm »

John, if this guy was so disrespectful.
As far as I`m concerned you can say what you want.
Sorry Doug

« **Reply #33 on:** March 06, 2008, 06:18:13 pm »

Something not too in depth customers don't want to the in's and outs of the process you use.A couple of good before and after pictures.Make sure you contact details are on all pages.

I would love a facility where customers could send pics of stains etc as had enquiry today

"Comments: We have a cream carpet which has a big blackurrent stain on on also dried milk stains which has gone a dark orange/brown colour. Do you think it is possible for you to get these stains out?"

« **Reply #34 on:** March 06, 2008, 07:26:11 pm »

Always loved the forums for discussions and advice ................................... snide comments and insults are what mobiles and cars were made for

« **Reply #35 on:** March 06, 2008, 07:27:09 pm »

someone once told me that the worst person to design an advert is the person who the advert is for, you put in what you think is good, whenever i have written my own copy for adverts my family fall about laughing but i think they are great, simple and to the point seems to be the best and in laymans terms so that joe public can understand what you are on about,

colin