[from edge2edge]

Morning Guys I have just had a call from a chinese lady who says she has spilled printer ink onto a cream carpet then cleaned it with some sort of carpet shampoo(took me ages to get the info and still not sure its the full story).Anyway my first reaction is not to bother but do any of you know a method of removal that would be worth trying.Any thoughts appreciated as usual.Regards Alan(swindon)

[Ken Wainwright]

Hi Alan

Just incase it's from a toner cartridge rather than an ink cartridge, use dry cleaning sponges.

For ink, always start on the dry side. Many inks respond to Isopropyl Alcohol (printers use it to clean their plates etc.)

I recently had a significant ink cartridge stain (blue). Some was removed by IPA but the bulk of it was removed with a mildly alkaline spotter (DFC 105 @15:1) without machinery, just a towel. Took about 20 minutes.

Safe and happy cleaning
The Ken

[from edge2edge]

Ken Thanks for that I will have to way up whether its a no win situation or worth trying just to gain more experience/understanding of what i can or cant get out.Regards Alan

[expro]

Do you know what the fibre is?

If it is wool then the chances of removal will be slim.

The fact the customer has also had a go at removing it may have set the stain permanently.

Try Ultrapak Renovate.

Expro

[Ken Wainwright]

My example above was on a beige wool loop. Except for one local area, the customer had not attempted removal. All the ink came out but his small area had pile damage.

Inks have different formulations and certainly these differences along with the stains age can affect the end result.

Safe and happy spotting
The Ken

[Jim_77]

Trying to clean up ink from a printer cartridge.....Forget it!  It'll wick out as soon as you touch it.

Leave the chems on the van.  If it isn't in very big splats, and hasn't soaked down to the base of the pile, you should be able to re-tuft it very easily.  That's the only way I've ever resolved printer ink spillages.

It's a judgement call as to whether to pay you to do this or just make a claim.

[Stu.Clem]

Spot on Jim

My last and only printer ink so far was a cut and shut job - it had soaked thru to underlay and all i managed was to re mobilse and suck the bugger back thru to face pile - all the time the 5mm dot getting biggerer and biggerer... 10p size!!

I cut out the offending section of creme loop pile wool and affixed a new piece job sorted custy paid

you can find pics on CCDO I think - worth the mess on to get the unacheivable result


Stu