[AuRavelling79]

Cloud with a silver lining to report here - I spoke to "Sam" (Samantha, I guess) this lunchtime, who told me the top three sections for an SLX30 are £299 inc. vat and delivery. She did assure me that as Gardiners had sold loads of SLX's of that type that they are going to continue to supply "spares" for them indefinitely.

So for me, although I am disappointed at the high price (I would have thought £200 would for the three smallest sections would have been about "fair") I feel at least they will be obtainable when I need them.

Although after ten and a half months of constant use wear is showing, I reckon there is life left in it (as there should be!) as long as I keep painting on the "pull-out" stop indicators which for some reason soon wear off - especially on the second section.

By wiping the pole hose after every job (and occasionally before raising the pole in the middle of a dusty/gritty job) and especially using a self-made hose tidy I think you can extend the SLX' life appreciably.

[geefree]

Why is it alex does not post on here anymore?

I am sure he would have looked in to this for you!

If he fell out with someone, i would bet he still reads these topics,

he has had lots of custom from this forum, a little unfair to vanish , and he was also brilliant with advice,....

so alex, if you are reading, please re-start your postings on here and dont let an odd person or view spoil it for you, and the rest of us.

[MoemGorod]

he has had lots of custom from this forum, a little unfair to vanish , and he was also brilliant with advice,....

I read about Alex from this forum couple of years ago as well. Now we supply GPS poles to Russia. No vanish. His advices were perfect, indeed. Glad I could speak to him and have his professional support and now also, and do agree ...

so alex, if you are reading, please re-start your postings on here...

Vadim

[Clive McDonald]

I'm sure others will second and third that. His advice was textbook, but it must have been stressful when posters started being more belligerent,and getting him into trouble by making constant sales enquiries on here.The slx launch was a big thing for him and for us, basically the best pole ever and at an affordable price.Their were some cam lever and plastic nut issues, which the majority of us felt he dealt with brilliantly and in a very straight forward manner. None the less Familiarity breeds contemp and how he put up with it for as long as he did i don't know.

[gewindows]

Anyway Clive wheres this pic of your poxy logo gone? 

[John Walker]

I'm sure others will second and third that. His advice was textbook, but it must have been stressful when posters started being more belligerent,and getting him into trouble by making constant sales enquiries on here.The slx launch was a big thing for him and for us, basically the best pole ever and at an affordable price.Their were some cam lever and plastic nut issues, which the majority of us felt he dealt with brilliantly and in a very straight forward manner. None the less Familiarity breeds contemp and how he put up with it for as long as he did i don't know.

Ditto - well said SB

[JSMC]

any dealing si had with him were excellent

[poole bay]

i no they have changed the carbon i have the pole when they first come out and now have the new 35 and the 35 does wear down fast and you get a really black hand at the end of the day makes sense to them if it wears down fast more money for them .. :

[wfp master]

Ok, this isn't about bashing Gardiners, I think their producs and service is great.

However, I recently asked for a quote for the top 3 sections for my SLX30 and was given a price of £270.00 plus VAT. To me, this is taking the Michael. A new 25ft SLX is only £46.00 more and comes with a brush and pole hose.

An 18ft is only £186 on their website which is 3 foot more than I need and also comes with free brush and pole hose. Why is my 15ft replacement sections so much more expensive? Not a happy bunny. Feel Gardiners are ripping me off.

someone is laughing all the way to the bank no wonder hes not on here any more hes not got the time because hes to busy counting his millions.feel gardiners are ripping me off yes that is what has happened. shocking  sick very very sick!!!

[gewindows]

Who made the decision to buy your pole 

[Ian_Giles]

This topic is starting to fragment, and the Alex bashers are beginning to become more vociferous...

To come on hear and start slating companies or individuals without due cause, or to speculate on how they are running their business is quite possibly bordering on libel.

I suggest that you contact Gardiners direct and ask them for an explanation as to why these replacement sections are so expensive, else everything else written here is mere conjecture.

You can post their explanation on here.....except that others with absolutely no understanding of what is involved will offer up yet more ridiculous reasons why Gardiners are ripping them off.

If Alex has wiped his hands of the forum I don't blame him.

Ian

[groundhog]

Surely people are allowed to express their opinions!! Persanally I had to replace my pole last week   It cost me less than £20 from B&Q!   Good old Harris poles... can't beat em!!! 

[ian1972]

i think the slx is a mint pole a bit pricey yes wear quickly yes but in genral a great pole to use day in day out,yup i had issues with the clamps rang gardiners new set of clamps next day,what more do u want from a supplier?if you have problems wit wear or sections braking is it not worth ringing a pole doctor might b cheaper to have the sections refurbed?just a thought....

[Steve CM]

This topic is starting to fragment, and the Alex bashers are beginning to become more vociferous...

To come on hear and start slating companies or individuals without due cause, or to speculate on how they are running their business is quite possibly bordering on libel.

I suggest that you contact Gardiners direct and ask them for an explanation as to why these replacement sections are so expensive, else everything else written here is mere conjecture.

You can post their explanation on here.....except that others with absolutely no understanding of what is involved will offer up yet more ridiculous reasons why Gardiners are ripping them off.

If Alex has wiped his hands of the forum I don't blame him.

Ian

With all due respect Ian you’re wrong, people are just commenting on the price and quality of the products, which is perfectly normal behaviour for customers of any product.

The over the top personal comment from individuals are just that one person’s opinion that are usually out weighed by fans of Gardiner’s anyway, but I don’t recall moderators stopping those people going over the top with their unbalanced positive comments. Remember Gardiner’s sold a pole with bike seat clamps on for about £400! Gardiner’s talked about the cost of tooling which is very expensive, although obviously there is no required tooling for off the shelf bike seat clamp. My view is Gardiner’s used the people and there money from this forum to pay for his pole R&D without putting in his own money or at least the bulk of it. (Which I personally think is very clever) 

Asking Gardiner’s or any manufacturer to comment on here is fine, but to expect everyone to accept what he says without question is clearly wrong, especially so of this particular forum and it members with regard to this issue considering the history of this pole.

Just to clarify these replacement sections I think are to expensive and there does seem to be an issue with the sections (expressed by many) wearing extremely quickly.

I think that is a very well thought out and balanced response...well done!

[4Taz]

Good post Ewan - agree totally. Have seen on here before where people have offered up an alternative view & others don't like it.

It's a forum, after all, to share your views good & bad. Some people don't take kindly to criticism (constructive) &, it seems, most suppliers that have come on here like the free publicity but don't always handle criticism very well from a customer care aspect. If the supplier doesn't like what's been said on an open forum then come on & put their side of the situation. If they have previously posted to help their business along & have chosen not to post anymore even when there are negative posts that is an issue only they can rectify.

You can't deny people posting their views though mods just because you don't like the persons view otherwise you won't have a forum at all just an appreciation society.

Just my view  :

[Sapphire Window Cleaning]

Critisism is good, Slating a company or individual is not.
if people don't want to pay what Alex is asking then get rid of your pole and buy a different brand!
I really would like to see these guys that come on here (moaning that the prices are too high and they can do it cheaper) actually start up a business selling WFP's.
All mouth and no trousers come to mind.
If the moaning guys can do it cheaper, DO IT! don't come on here slagging individuals off!!!


Matt

[MoemGorod]

Hi mates,

As for me I like opinions from Ian_Giles, Ewan, 4Taz and MB Window Cleaning. And it could be sound strange, but I do agree with every of them.
Its the main idea of the forum - that we are all diffirent and could have different views what make great value of the forum. Even wrong views as well.

What I most like that you explain your point of view very clear. Well done, indeed. Thank you.

regards,

Vadim

[♠Winp®oClean♠]

This topic is starting to fragment, and the Alex bashers are beginning to become more vociferous...

To come on hear and start slating companies or individuals without due cause, or to speculate on how they are running their business is quite possibly bordering on libel.

I suggest that you contact Gardiners direct and ask them for an explanation as to why these replacement sections are so expensive, else everything else written here is mere conjecture.

You can post their explanation on here.....except that others with absolutely no understanding of what is involved will offer up yet more ridiculous reasons why Gardiners are ripping them off.

If Alex has wiped his hands of the forum I don't blame him.

Ian

With all due respect Ian you’re wrong, people are just commenting on the price and quality of the products, which is perfectly normal behaviour for customers of any product.

The over the top personal comment from individuals are just that one person’s opinion that are usually out weighed by fans of Gardiner’s anyway, but I don’t recall moderators stopping those people going over the top with their unbalanced positive comments. Remember Gardiner’s sold a pole with bike seat clamps on for about £400! Gardiner’s talked about the cost of tooling which is very expensive, although obviously there is no required tooling for off the shelf bike seat clamp. My view is Gardiner’s used the people and there money from this forum to pay for his pole R&D without putting in his own money or at least the bulk of it. (Which I personally think is very clever) 

Asking Gardiner’s or any manufacturer to comment on here is fine, but to expect everyone to accept what he says without question is clearly wrong, especially so of this particular forum and it members with regard to this issue considering the history of this pole.

Just to clarify these replacement sections I think are to expensive and there does seem to be an issue with the sections (expressed by many) wearing extremely quickly.

I think you'll find they are based on bike seat clamps but were indeed manufactured for that pole!

Might be a good idea that you "remember" correctly in the future!

[davids3511]

This topic is starting to fragment, and the Alex bashers are beginning to become more vociferous...

To come on hear and start slating companies or individuals without due cause, or to speculate on how they are running their business is quite possibly bordering on libel.

I suggest that you contact Gardiners direct and ask them for an explanation as to why these replacement sections are so expensive, else everything else written here is mere conjecture.

You can post their explanation on here.....except that others with absolutely no understanding of what is involved will offer up yet more ridiculous reasons why Gardiners are ripping them off.

If Alex has wiped his hands of the forum I don't blame him.

Ian

Has this post been heavily moderated as I cannot see what you mean. It looks like you can post any opinion you like but it better not be negative about Gardiners. I have never seen  a manufacturer so heavily 'looked after' by a supposedly unbiased  forum. Its like Alex has his wingmen all over who pop up to defend him against quite reasonable observations.

[davids3511]

Critisism is good, Slating a company or individual is not.
if people don't want to pay what Alex is asking then get rid of your pole and buy a different brand!
I really would like to see these guys that come on here (moaning that the prices are too high and they can do it cheaper) actually start up a business selling WFP's.
All mouth and no trousers come to mind.
If the moaning guys can do it cheaper, DO IT! don't come on here slagging individuals off!!!


Matt

So according to you we should shut up and put up? Why am I not allowed my opinion on this matter?