Hi Dash
Its very difficult to keep good people if you can't offer them enough hours as I found when I first started out. In January last year I committed to the 3 staff I had then that they would get a minimum number of hours per week regardless of whether we had enough hours. At the time I was short by about 10 hours per week.
Apart from two days spent flyering and stuffing envelopes for a mail shot, I never had to pay them for non cleaning time! Its amazing what a vacuum can do to your sales!
I now have 11 staff so a year on I haven't looked back.
Hope that helps
Diane
www.freshlymaid.co.uk
Thanks Diane,
your advise is always helpful, so are your 11 staff are all on full time contracts? As i have mentioned to you before i am looking to take business to a different level and therefore widely advertise for regular cleaning, but i cannot guarantee anyone work in this area untill we actually get work so it's a never ending story, therefore i was thinking of taking some people on and perhaps give them as many hours as i possibly can to start with and then as it picks up, increase the hours.
To be honest it has been very quiet time for us, except that my husband got a very good contract in aberdeen, so i am having to manage without him for next 8 weeks.
Therefore i was going to concentrate all my efforts on getting more stable regular work in, so i can employ people to do the work as stay in office and manage the rest

regards
dash t