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petemg

  • Posts: 120
custermers perception of window cleaners
« on: December 31, 2009, 04:48:10 pm »
hi all :)what do you think customer perception as us being window cleaners,do they think that we are loaded, and financealy well off, the custys i had this week,can you cal back when the weathers better ::) i have a family member to do them now,your ten days late think iwill find some one more regular, sinc i have had these custys 3 years or more, no surprise ther are so many window cleaning ronds fo sale :(

macmac

Re: custermers perception of window cleaners
« Reply #1 on: December 31, 2009, 05:07:02 pm »
We are the pits dude, just grin & bear it! :'( :'(

Ian Lancaster

  • Posts: 2811
Re: custermers perception of window cleaners
« Reply #2 on: December 31, 2009, 05:18:49 pm »
hi all :)what do you think customer perception as us being window cleaners,do they think that we are loaded, and financealy well off, the custys i had this week,can you cal back when the weathers better ::) i have a family member to do them now,your ten days late think iwill find some one more regular, sinc i have had these custys 3 years or more, no surprise ther are so many window cleaning ronds fo sale :(

Both of those are looking to dump you.  Find two more and get rid before they do ;D

matt

Re: custermers perception of window cleaners
« Reply #3 on: January 01, 2010, 01:05:25 pm »
We are the pits dude, just grin & bear it! :'( :'(

the lowest of the low

on the plus point, the only way is up and we might 1 day get a real job

wizard

Re: custermers perception of window cleaners
« Reply #4 on: January 01, 2010, 02:51:19 pm »
I do not care what there perceptions of window cleaning is. It is the judgemental attitude of fools that would judge you without knowing you. That is why GOD waits until you die to judge you." HE needs the facts.” How can man that was created equal be so arrogant . Class system I disagree, the way to the top is not on the bodies or shoulder of others. Love you guys , salt of the earth .I respect you all this forum has always impressed me. People trying to better them selves. MUCH RESPECT  !!

MSTAV

  • Posts: 366
Re: custermers perception of window cleaners
« Reply #5 on: January 01, 2010, 04:50:58 pm »
i dont care what they think, they get there windows done when we can (normally every for weeks, give or take a few days) i've grown too big to be able to continue giving them the personal service they use to get from me when i was on my own. i've learnt to get rid of the problem customers (it comes with time) then i go and collect my money from them in my ferrari, that really p155es them of!!! ;D

I can vouch the bit bout a ferrari is true. you flash git.  ;D

Slash

  • Posts: 1875
Re: custermers perception of window cleaners
« Reply #6 on: January 01, 2010, 06:10:30 pm »
I test drived a Lotus and turned up at a snobby customers house to collect payment,this guy always looked down his nose at people,even me,I took the clip- on reg plates off at the entrance of his long drive and drove up,you should have seen his face,it was a picture ;D ;D ;D ;D ;D ;D
In the end I wrote him a letter dumping him for late payments ;D ;D

Gav Camm lammy 283

  • Posts: 7520
Re: custermers perception of window cleaners
« Reply #7 on: January 01, 2010, 06:19:52 pm »
 ;D ;D ;D tidy slash like it a lot  8) 8)
LET YOUR PANES BE MY PLEASURE

"If CALSBERG did WINDOW CLEANING
 it would be C.C.C  Probably the best WINDOW CLEANERS IN THE WORLD ..........."

mark dew

  • Posts: 2901
Re: custermers perception of window cleaners
« Reply #8 on: January 01, 2010, 08:22:10 pm »
The only judgements they make on me which i care about, is that i have done a good job. Their continued payments allow me to think i have passed muster.
I value being trusted as well. But i'm prepared to earn that 1st.

mark dew

  • Posts: 2901
Re: custermers perception of window cleaners
« Reply #9 on: January 01, 2010, 08:23:46 pm »
I test drived a Lotus and turned up at a snobby customers house to collect payment,this guy always looked down his nose at people,even me,I took the clip- on reg plates off at the entrance of his long drive and drove up,you should have seen his face,it was a picture ;D ;D ;D ;D ;D ;D
In the end I wrote him a letter dumping him for late payments ;D ;D

He probably thought your ferrari was on tick.  ;D

Walter Pole

  • Posts: 199
Re: custermers perception of window cleaners
« Reply #10 on: January 01, 2010, 09:30:41 pm »
Your wife will never say 'My husband's a window cleaner y'know'.  But as others have said it pays the bills and earns me enough to take time off when I want it.
taking panes to exceed expectations

Mist A Bit

  • Posts: 1032
Re: custermers perception of window cleaners
« Reply #11 on: January 01, 2010, 09:40:37 pm »
i think custys have a mixture of views on window cleaners. I have some which think its great that i have a business thats doing well and others might ask "do you go on the doll when it rains" It doesn`t bother me what they think, Im in business and making more money than some of the people that might look down on me. I love what i do, im happy, im in the fresh air and have a sence of freedom. How many of these snobs can really say they`re happy.

mlscontractcleaner

  • Posts: 1483
Re: custermers perception of window cleaners
« Reply #12 on: January 01, 2010, 09:54:15 pm »
I think more customers assume you're a serious business when you arrive in a nice sign written van, operate a wfp and actually conduct yourself like a serious business man.

Little details such as reliability and quality of work count so much.

I know it may sound snobby but by turning up in a battered estate car with dirty cloths you do yourself no favours when it comes to the customers perception of you.

Just my opinon.
Come and talk dirty to us!!!

dazmond

  • Posts: 24460
Re: custermers perception of window cleaners
« Reply #13 on: January 01, 2010, 10:16:37 pm »
i really dont care as long as i get paid!im honest,fairly reliable(not to the day though!)do a good job and conduct myself professionally at work.neat and tidy and dont take life too seriously! ;D ;Dalso ive built up trust and good custy relations.simple!its took years to get a good solid reputation though, as some people can be sceptical if theyve had a few cowboy windys in the past!they come good when they see how i operate!

JUST MAKE SURE UR OWN HOUSE IS IN ORDER! ;D ;D

best wishes to u all

dazmond
price higher/work harder!

TonyD

  • Posts: 331
Re: custermers perception of window cleaners
« Reply #14 on: January 01, 2010, 11:24:52 pm »
I gave up car valeting because it was hard to get regular repeat custom that I could rely on.  When car valeting I got much the same perception of peoples thought about you - ie - just a cleaner earning minimum wage.

I worked on high value marques, and something that suprised me was that high earning business owners and just high earners in general where more polite and looked at you differently to "normal " (whatever that means) people.
The high earners tended to respect that you where running a business venture and gave you respect, but it's the wage slaves in their semis that are too short sighted to see that you're a self employed entrepreneur.  They think the only way to own a decent wage is to get a 9-5 job, and you couldn't possibly be earning a good wage if your a cleaner.

daz1977

Re: custermers perception of window cleaners
« Reply #15 on: January 02, 2010, 12:28:51 am »
the majority of people will think that you are a  doley just working for beer money,  thats there problem,   the hourly rate we earn makes it all worth while,  i earn on average about 18 - 25 an hour and that isnt rushing just average price jobs,  where i live not a lot of people earn more than 7 ph,  so when they laugh at you, just laugh at them and think of your bank balance

jouk45

  • Posts: 2010
Re: custermers perception of window cleaners
« Reply #16 on: January 02, 2010, 12:35:36 am »
most of these custys that look down on us, are in debt up to their necks, when the credit cruch hit, whos still standing  ;D

*kentnick@hotmail.co.uk

  • Posts: 26
Re: custermers perception of window cleaners
« Reply #17 on: January 02, 2010, 12:37:01 am »
who cares what they think. we all know we have to give window cleaning our all or we would be doomed.we all must have done something wrong in life to be shiners for a living. well thats why im doing it anyway...no qualifications etc its the only job left that pays so i just get on with it.

Ste M

  • Posts: 1826
Re: custermers perception of window cleaners
« Reply #18 on: January 02, 2010, 12:46:09 am »
the majority of people will think that you are a  doley just working for beer money,  thats there problem,   the hourly rate we earn makes it all worth while,  i earn on average about 18 - 25 an hour and that isnt rushing just average price jobs,  where i live not a lot of people earn more than 7 ph,  so when they laugh at you, just laugh at them and think of your bank balance

daz are you based in liverpool?

daz1977

Re: custermers perception of window cleaners
« Reply #19 on: January 02, 2010, 12:47:06 am »
no, i use to be in widnes, but am in cornwall now   y u ask