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martinsadie

Re: its happened again!
« Reply #20 on: December 14, 2009, 09:12:21 pm »
i here some cr@p on here windows that are cleaned every month are not much quicker than a first clean that hasnt been done in years.

ye and my car that i clean every week takes te same time as when i clean every year.............................and thats funny its same with the grass i cut ::)
not often we agree Ronnie  ;D ;D

Edge Clean

  • Posts: 146
Re: its happened again!
« Reply #21 on: December 14, 2009, 09:17:14 pm »
In the past, when i used to employ, if an existing or a new customer asked me for a 2 or 3 monthly clean, I charged them 50% more. When asked why, I explained to them that my employees hours are 9 to 3, Mon to Fri and those hours were for scheduled 4 weekly customers, if 2 and 3 monthly customers were included in daily worksheets, it usually took them over their contracted hours and that i had to pay them overtime, this is why it cost more for an irregular clean.

martinsadie

Re: its happened again!
« Reply #22 on: December 14, 2009, 09:29:35 pm »
In the past, when i used to employ, if an existing or a new customer asked me for a 2 or 3 monthly clean, I charged them 50% more. When asked why, I explained to them that my employees hours are 9 to 3, Mon to Fri and those hours were for scheduled 4 weekly customers, if 2 and 3 monthly customers were included in daily worksheets, it usually took them over their contracted hours and that i had to pay them overtime, this is why it cost more for an irregular clean.
30 hours then overtime not bad in a factory its 40 hours before overtime

1wayno

Re: its happened again!
« Reply #23 on: December 14, 2009, 09:37:59 pm »
sum custies jus dont get it,i have a different price for fornightly,monthly,8 weeks,and so on,always ad between 2-10quid dependin on the size of the house,

jonnyald

Re: its happened again!
« Reply #24 on: December 14, 2009, 09:40:56 pm »
bob, id say it counts as 1 strike .       i swear by the 3strikes and you are out rule

dazmond

  • Posts: 24492
Re: its happened again!
« Reply #25 on: December 14, 2009, 09:42:00 pm »
maybe ur a little too expensive for ur area bob.where are u by the way?is it just a standard 3 bed semi?if its a stand alone account fair enough.but if its on compact work maybe a little pricey.most of my round is 4 weekly with some stand alones at 6/8 weekly.never done a 12 weekly!and nobody has asked for it!some of my new work is priced higher but some opt for 8 weekly as i think they think im expensive!if u want monthly work maybe u need to price lower! ;)
price higher/work harder!

1wayno

Re: its happened again!
« Reply #26 on: December 14, 2009, 09:57:52 pm »
yeh dont take crap of people who try n mess u around,they the ones bein awkward by askin you to do it every 3 months,and u want extra for ur troubles remember,charge wat u think is rite,not to high tho,but like u sed a fiver on top sounds reasonable :)

SherwoodCleaningSe

  • Posts: 2368
Re: its happened again!
« Reply #27 on: December 14, 2009, 10:22:45 pm »
The windows do get dirtier at longer intervals which is one reason to up the price.  Another reason to up the price is that it can be potentially very damaging to your business.  If you do a row of houses and one asks for the 3 monthly service and you do it at the same price, before long you may be earning a third as much on that row.

For me the price increase for extended frequency is more to make the customer think twice about it than removing extra dirt.  If though you get enough at longer frequencies and higher prices you can make a nice little earner.

Simon.

1wayno

Re: its happened again!
« Reply #28 on: December 14, 2009, 10:24:14 pm »
The windows do get dirtier at longer intervals which is one reason to up the price.  Another reason to up the price is that it can be potentially very damaging to your business.  If you do a row of houses and one asks for the 3 monthly service and you do it at the same price, before long you may be earning a third as much on that row.

For me the price increase for extended frequency is more to make the customer think twice about it than removing extra dirt.  If though you get enough at longer frequencies and higher prices you can make a nice little earner.

Simon.

right on sister!!! lol

R.V.A Window Cleaning Services

  • Posts: 193
Re: its happened again!
« Reply #29 on: December 14, 2009, 10:24:35 pm »
I Price all my houses on a 4 weekly clean, then if they want it done on a 6 or 8 weekly clean i add £1.25 extra per week on top of the 4 weekly price. Seems to work for me
In the kingdom of the blind the one eyed man is king

tam Moffat

  • Posts: 10
Re: its happened again!
« Reply #30 on: December 14, 2009, 10:30:57 pm »
Using wfp, 2w/4w/3mth, no differance!!!!   Just charge a nominal fee.

1wayno

Re: its happened again!
« Reply #31 on: December 14, 2009, 10:33:50 pm »
Using wfp, 2w/4w/3mth, no differance!!!!   Just charge a nominal fee.


well thats no good is it,how u earnin ur dime then? 3month worth of dirt on frame and glass = alot more time,sorry but personally id have to charge more for the extra time n effort,plus if everyone found that out ud have ur rounds turnin from a monthly to a 3monthly before u know it,and that not a good thing  ;)

R.V.A Window Cleaning Services

  • Posts: 193
Re: its happened again!
« Reply #32 on: December 14, 2009, 10:46:15 pm »
I think you will find a big difference how dirty a window will get if it is by  a busy road, close to rivers, streams etc ( a lot more spiders poo will be on them ) or windows under trees will all get sap on them. Charge what you wish but if one person in a road where you clean 15 houses wants it changed from 4 to 8 weeks and you don't put the price up, well you do the maths :o
In the kingdom of the blind the one eyed man is king

AuRavelling79

  • Posts: 26831
Re: its happened again!
« Reply #33 on: December 14, 2009, 11:45:41 pm »
It makes poor business sense to charge the same amount of money regardless of the frequency. In answer to Stan's tongue in cheek question about if they went to fortnightly from monthly them would we charge less well the answer is it depends.

If I had several fortnightly's that I went to in a street then I would knock a bit off; but if I had to go specially then I would either keep it the same or say no.

About a year ago I had a lady come up to me and ask for fortnightly and I explained that my minimum was monthly and that with using me and changing to wfp they would stand that "gap" between cleans but that if she had a special occasion to call me out then I would attend.

So all other things being equal let's say I have a £20 house in among several other £20 houses I would charge: (with some flexibility)

Monthly £20
Every two months £25

I wouldn't offer every three months except in exceptional circumstances but for the sake of this discussion I would say £30.

I would also charge £30 for the first clean or occasional cleans depending how soiled it was.
It's a game of three halves!

daz1977

Re: its happened again!
« Reply #34 on: December 14, 2009, 11:58:51 pm »
i have had a a few asking to go 2 monthly as well,   

this is a bit off topic, when i am going back to clean the windows, after 4/5 weeks, they are pretty clean still,  as i keep wondering in my mind of they have a other wc lol,  could it be the fact that wfp keeps them cleaner for long is the reason that so many want to go to 2 monthly

geefree

  • Posts: 6180
Re: its happened again!
« Reply #35 on: December 15, 2009, 12:55:42 am »
depends how busy you are...

if you are just building a round, then dog poop on your hose is worth a tenner.. ;D ...  4 times a year.

apart from that ..

just blow them out. ;D






bobplum

  • Posts: 5602
Re: its happened again!
« Reply #36 on: December 15, 2009, 07:49:05 am »
another custy,monthly £10.00,
can we have them done every 3 months!
(it seems to be happening a lot lately)
yes-that will be £15.00 sir
why?
because i have to remove 3 months dirt sir
oh,well heres your ten

Quote
so if he asked you to do them every 2 weeks would you reduce the price as there would be less dirt on  ;D ;D
yes,because im that kind of guy ;D

dazmond

  • Posts: 24492
Re: its happened again!
« Reply #37 on: December 15, 2009, 08:12:33 am »
ive been guilty in the past of charging the same if they decide to change frequency but not anymore!.GOLD hit the nail on the head.IT DOESNT MAKE GOOD BUSINESS SENSE!!i add a couple of quid/fiver if a bigger property.they do take more effort to clean!! ;D ;D
price higher/work harder!

amayze

  • Posts: 341
Re: its happened again!
« Reply #38 on: December 15, 2009, 08:32:42 am »
I'm starting to get a little tired of these type of threads ......

If your customer is strapped for cash, surely it's better to keep them albeit at every 3 months rather than lose them entirely. Yes, sure it's a slight inconvience to a 4 weekly based round, but at the end of the day, it's only one additional job every three months and most of us can squeeze one more job in a week.

By retaining that customer, it still means that you have the chance of offering any additional services, such as gutter & fascia cleaning, not to mention keeping open the possibility of gaining a referral from that customer.

I'm sure that just as referrals work in our favour, the same can be said when our arrogance works against us.
All it takes is your custy to tell another that they'ev been dumped and you have a round where you've lost the goodwill, making it much easier for another window cleaner to start up in an area.

Like it or not, we are in a service based industry and a customer is a customer regardless of the amount they spend, and at the moment, many places, would be happy that they spent something with them than nothing at all.

Re: its happened again!
« Reply #39 on: December 15, 2009, 08:46:53 am »
I'm starting to get a little tired of these type of threads ......

If your customer is strapped for cash, surely it's better to keep them albeit at every 3 months rather than lose them entirely. Yes, sure it's a slight inconvience to a 4 weekly based round, but at the end of the day, it's only one additional job every three months and most of us can squeeze one more job in a week.

By retaining that customer, it still means that you have the chance of offering any additional services, such as gutter & fascia cleaning, not to mention keeping open the possibility of gaining a referral from that customer.

I'm sure that just as referrals work in our favour, the same can be said when our arrogance works against us.
All it takes is your custy to tell another that they'ev been dumped and you have a round where you've lost the goodwill, making it much easier for another window cleaner to start up in an area.

Like it or not, we are in a service based industry and a customer is a customer regardless of the amount they spend, and at the moment, many places, would be happy that they spent something with them than nothing at all.

That's all very well when it is one job on its own.  However, you get one customer in a street do it and the other customers in that street find out, it spreads like a disease.  I've had it happen.  I just went knocking one day and replaced the lot (and a lot more) in a few days.  Maybe one or two were doing it due to finances but I doubt that all of them were.
I don't get too much of this happening these days though.  I've run my round as a 6 weekly service for quite a few years but it's actually a 6 - 8 weekly service anyway.