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Blue Frog Systems

  • Posts: 3813
Re: Three strikes and you're out - a new record
« Reply #20 on: September 25, 2009, 08:45:58 pm »
Is money worth lots of hassel though ?

Not in my world
Only those who risk going too far will truly know how far they can actually go

ccmids

Re: Three strikes and you're out - a new record
« Reply #21 on: September 25, 2009, 08:49:25 pm »
i supose your right. if they mess to much they are not worth it.

Re: Three strikes and you're out - a new record
« Reply #22 on: September 25, 2009, 09:14:36 pm »
hehe you got off lightly my friend, I had the pleasure of a real witch  ;D ;D

http://www.cleanitup.co.uk/smf/index.php?topic=41757.0

So she was a test pilot in a broom factory?
You're lucky mate.  I once lived with someone like that.  I finally got out in order to avoid a mental breakdown.  I cleaned the (leaded) windows once.  She wanted me to go around all the bits of lead again with an old toothbrush (you think I'm joking but I'm not).  That's not why I left her but you get my drift   :)

Re: Three strikes and you're out - a new record
« Reply #23 on: September 25, 2009, 09:26:54 pm »
another one turning down a job , i dont get it its money at the end of the day .?

If you have loads of spare room in your schedule and you intend to dump them once you have a fiull round then I can understand that.  I don't know if you've ever had customers who give you the major runaround but I've found that they seriously used to do my head in.  I made the mistake of letting her get the upper hand - something that I haven't allowed in a long time.  Once that mistake has been made, they rarely change.  They just keep messing you around until the time comes when the job starts playing on the mind several days beforehand.  It can be a real headbang.  I've learned to spot it a lot earlier than I used to (though obviously still get it wrong sometimes).
After all, what's the point of having a high maintenance customer who screws your head up, seeks confrontation, and who thinks you are always overcharging them when you can have customers who are reasonably happy that you turn up to clean their windows fairly regularly and are fine with paying a decent rate for it.  Also, I didn't give the full details of the conversation but I just got worn down by someone who was so egocentric, she expected me to give her a very special privileged service for a lower rate than I normally work for.  No way José.  She can take her issues out on someone else.

Re: Three strikes and you're out - a new record
« Reply #24 on: September 26, 2009, 06:58:51 am »
I completely agree, the most common reason I drop a customer is if they are never in when I arrange to come by, can never get paid on time, or if they turn me away at the door.

I have allot less tolerance for people who know what day and time you are coming all month then wait until the ladders are off and you are just up ready to start and pop there head out and say can you leave them.

You generally just waste time and money with these type of customers constantly.

Re: Three strikes and you're out - a new record
« Reply #25 on: September 26, 2009, 07:30:10 am »
another one turning down a job , i dont get it its money at the end of the day .?
I think you've won the "post people take issue with" award ;)
Money is only 1 point, it's also about time, and self worth.
and when you hit the point where you have enough work, you can be choosey ;D
from day one I've had my customer list and my hit ditch list, I'll be able to look out the ditch list soon ;D ;D ;D