[tomy jackson]

i wosent shor as your frunt end wos srate

[tomy jackson]

yes youv had your holls then its a buger haveing to com back to the rane 

[leapstallbuildings]

I've spoke to the lad who is absolutly adamant HE HAS NOT STOLEN THE RING.
I've also been down to see the custy who is also adamant that he has had no one else who has been in that room for ages so it must be the young lad.
I asked him if he actually saw him pocket the ring with his own eyes- he didn't!
Now i suggested that we call the police- the custy started to back track a little bit saying if he called the insurance people he might not need the police involved. and basically we can sweep it under the carpet etc.
I'm not happy with that i want a guilty or not guilty verdict as i feel that i've got nothing to hide, and my gut reaction is that he is on the fiddle

Definitely get the police in on this without your customer's consent.   The customer would need a crime reference number from the police anyway in order to claim.  The daft thing is that a claim may be ruled offside by the insurance company as they usually insist on violent and/or forced entry - and being scammed by someone wh is invited in is not usually covered (not insinuating that this is what haoppened BTW).

[Platinum NW]

just get the police to come round your customers and go and see them - Let them take statements and tell them you will co-operate fully with them - theres isnt anymore you can do

[martinsadie]

if i have someone working with me and insides need doing ,i do them myself although i have known one of my lads for 18 year and trust him fully

[tomy jackson]

its the niker dror that neads locking up from wot iv heard 

[martinsadie]

its the niker dror that neads locking up from wot iv heard 

knickers to you too 

[aiminvestor]

id pull him to the side and just explain that you are going to get in touch with the customer and tell them that you are going to call the police in on this matter tell him if he has done nothing not to worry but you have to do it
if you lad is telling the truth he will have nothing to worry about but on the other side of the coin if the custy is telling porkies they may try and talk you out of it

whether the guy has worked for you for years or not it is your name on the side of the van so to speak and it is up to you to take action... call it damage limitation if you like....if it does turn out the lad has been theiving then at least you have taken prompt action about this   whatever happens it shows your custies that you have a zero tollerance regarding matters like this

On a carpet cleaning course i took i was told about a lad who had cleaned a 3 piece suite and down the side of it he had found 3 gold coins which he put on the mantlepiece,
when he had finished the job he brought the custie in and said theres your suite all clean etc etc by the way i found 3 gold coins down the side of it ive put them on the mantlepiece for you
custie turns around and says "there should be 4 gold coins down there" turn out the coins were gold south african krugerands and down the side of the suite was the hiding place

any way lad got on to his employer who went straight round and rang the police
in the end it turned out that the custie only really had 3 coins and had tried to pull a fast one at this lads expence   

Excellent advice, exactly what I would do in the same circumstances.

It's up to the W/C to wrest the initiative from the customer here, and that means calling in the police first, and let them do their job.

[sparklebright]

I would give the custy the chance to back down without them looking too stupid by saying 'Please have a really good search for it' and if you can't find it in 2 days I will call the police'
That way they can 'find' it and it tells them you won't just let this accusation go.

Whatever you do, you need to step on this cos as the saying goes.

Rumour can run round twice round the world in the time it takes for the truth to put on it's shoes

[ian1972]

rumers ruin reputations very quickly people remember the bad stuff better than the good so stamp on it

[Mike #1]

as above call police if custy is dodgy he could go back on anything he says to you , your business could be ruined CALL POLICE

[Martin-Swinscoe]

Latest News :
The Police are now involved, i thought i'd take the lad round to the house today to face the accusers. The women accused him of taking the ring, the lad absolutly denied the accusation. After several minutes i told the hubby and wife that i am going to notify the police, So now they have been notified they will be coming round all of houses for statements. Meanwhile the young lad is still unders suspicion.............the plot thickens

[jonnyald]

back ur lad up  much as u can  , otherwise he wil quit .     its one of those times where men stand shoulder to shoulder

[daz1977]

this reminds me of a time when i was fitting a bathroom for a customer in my previous job as a plumber, the house was being done up so was a complete mess, as bathroom and kitchen was out, the lady of the house came near the end of the job and claimed that her lap top had gone missing from the room next to where we was working, so we said call the police then we will wait for them, aftera but of moaning and claim that that it had been pinched the hubby said to me that he didnt even know they had a lap top lol

my uncle use to be a window cleaner and would never do in side for the reason that if any thing goes missing you get the blame

custy are always trying to pull a fast one, as a lot think that your insurance will pay out and they will make a few bob and that it doesnt matter to you as ur a company, for instance, my van insurance trebeled because someone claimed that i caused a car accident becasue he hit a parked car doing 60 in a 30 zone and i was 50 yards up the road, so untill its sorted my insurance as gone up, but his car that he was only 3 party on and could not afford to fix him self has been fixed and put back on road,  just waiting for it to go court then i am going to sue him lol

[Helen]

I've spoke to the lad who is absolutly adamant HE HAS NOT STOLEN THE RING.
I've also been down to see the custy who is also adamant that he has had no one else who has been in that room for ages so it must be the young lad.
I asked him if he actually saw him pocket the ring with his own eyes- he didn't!
Now i suggested that we call the police- the custy started to back track a little bit saying if he called the insurance people he might not need the police involved. and basically we can sweep it under the carpet etc.
I'm not happy with that i want a guilty or not guilty verdict as i feel that i've got nothing to hide, and my gut reaction is that he is on the fiddle

Remember to put this visit and details in your statement

[aiminvestor]

I've spoke to the lad who is absolutly adamant HE HAS NOT STOLEN THE RING.
I've also been down to see the custy who is also adamant that he has had no one else who has been in that room for ages so it must be the young lad.
I asked him if he actually saw him pocket the ring with his own eyes- he didn't!
Now i suggested that we call the police- the custy started to back track a little bit saying if he called the insurance people he might not need the police involved. and basically we can sweep it under the carpet etc.
I'm not happy with that i want a guilty or not guilty verdict as i feel that i've got nothing to hide, and my gut reaction is that he is on the fiddle

Remember to put this visit and details in your statement

In effect, without proof, the police cannot charge anyone, IMHO, so as long as the lad continues to deny it, I'm sure there's nothing they can do.

[AuRavelling79]

Any developments Martin-Swinscoe? What was the custy's reaction when you said you'd involve the police?

[Martin-Swinscoe]

Any developments Martin-Swinscoe? What was the custy's reaction when you said you'd involve the police?

Custy Just said "ok". I'm waiting for the police to come round for statements etc. The lad hasn't heard off them either.
     Thankfully i'm working out in the sticks for the next couple of weeks or so. hopefully when we do the town again things might just have calmed down a bit.

[Mike #1]

ireally hope so , hope eveyything works out ok

[paul beckett]

i reakon you should stand by your man, this is the time when he needs your support, dont sh-t on him at the last  minute, hes the one who has supported you for the last two years. take it on together i say.