was cleaning on sunday, while cleaning the windows of this custy, he came out and said, excuse me, sorry to ask you, would you have a couple of pounds that i can borrow for a packet of ciggs??? i never knew what to say i was taken aback, this guy is a regular and pays no problem, i gave him £3 said he would give it to me next time i collect, i hope i have not started something here, how would you have handled this situation