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Big Al

  • Posts: 145
comms book
« on: June 14, 2009, 09:57:17 am »
Anyone use a comms book to report problems to their customers? if so anyone got a copy please  8)
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martin19842

  • Posts: 1945
Re: comms book
« Reply #1 on: June 14, 2009, 02:29:31 pm »
hi there
when i was in commercial cleaning, we would provide a client with acustimer care book, an a4 hard back book, with a copy of the spec in the font along with contact numbers.

both client and cleane would use it.

regards

martin
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