[CLEANGLASSUK]

He telephoned our offices and was asked by our workshop manager to return a faulty part.

Something not quite right here when CLEANGLASSUK wrote

i gave OMNIVAC a call and explained to them what had happended. They told me to throw away the broken nossel and that they would send me out the new aluminium nossel as a replacement,

that is correct GLYN IS A LIAR but i suppose he has to lie to cover himself

[GWCS]

anyone got a pic of the part the broke?

[macmac]

Customer service may have been a bit poor in this case but I think the whole thread has gotten a bit OTT & in bad taste personaly. :

[CLEANGLASSUK]

anyone got a pic of the actual part the broke?

No the part didnt break it fell apart because it wasnt put together properly, and no to photo, i was told to bin it.

[CLEANGLASSUK]

i just dont understand why Glyn is telling stories to cover himself.
All i wanted was a replacement part sent to me and i was left in the dark.
This is why i think it is very very very bad customer service.

[john tomkins]

What's happening to the customers roof if the part

came crashing down straight through the roof of a customers conservatory

[Clive McDonald]

How much are they?

[CLEANGLASSUK]

What's happening to the customers roof if the part

came crashing down straight through the roof of a customers conservatory

the customers conservatory roof has been fixed, we agreed a price of £150 to cover charges.

[ftp]

What would have happened if an employee was using it and it went through his head?

[drwindows]

No offense, but you (the OP) are sounding quite unreasonable now, no matter what your complaint.

I don't think that you should have used omnipoles pictures without asking them.  I also see you've used ionics pictures (not to mention their reach and wash logo) and facelift access hire on your site too.  Bet you didnt ask their permission either.

[macmac]

What would have happened if an employee was using it and it went through his head?

He'd be sacked for not wearing his hard hat! Also for not checking his equipment before every job & the equipment not being tagged!

Que- Ewan

[CLEANGLASSUK]

No offense, but you (the OP) are sounding quite unreasonable now, no matter what your complaint.

I don't think that you should have used omnipoles pictures without asking them.  I also see you've used ionics pictures (not to mention their reach and wash logo) and facelift access hire on your site too.  Bet you didnt ask their permission either.

Been using ionic poles for 8 years and have used facelift access hydrualic platforms more than 50 times.
So go back to sleep you numpty

[drwindows]

Do you actually have a reach and wash system though?  If not you cannot use their logo.

And using someones stuff, like facelft, doesnt mean you can steal their pictures.

[CLEANGLASSUK]

Do you actually have a reach and wash system though?  If not you cannot use their logo.

And using someones stuff, like facelft, doesnt mean you can steal their pictures.

Yeah! and your mums fatter than mine, you noob

[drwindows]

I'll take that as a "no I dont have an ionic system" then.

[CLEANGLASSUK]

I'll take that as a "no I dont have an ionic system" then.

Do you by any chance work for GLYN 

[drwindows]

Do you by any chance work for GLYN?

Do you by any chance attend a day centre for special people?

[CLEANGLASSUK]

Do you by any chance work for GLYN?

Do you by any chance attend a day centre for special people?

Well its funny you would say that, coz i was lucky the nossel went through the conservatory roof and not on my head.
Then i might of had to go to one.

[Neil Williams]

And suddenly things start to unravel.
You can't use logo's unless you have met the criteria, and with Ionics it's having the full system not just the poles.

[Clive McDonald]

I think the forum itself is on dodgy legal grounds for allowing the title of the thread to stand. People should be allowed to have a gripe, but adjectives such as disgusted are very strong especially when applied to a person or company and are unproven, and can be read by people who do not read the thread itself.