[Shaun_Ashmore]

Ok not wanting to argue, quick comments can make the worst out of us on here, sure you agree.

Shaun

[Steve Barnett (Carpet Care Plus)]

Judy

How does the referral scheme differ to what I paid for last October ?

Steve

[Tony Gill Carpet Smart]

Derek why who do you know who has a top notch TM 

[derek west]

thanks for the compliments colin shaun clinton mike paul roger pete sky.
just have to see if it lasts and doesn't start peeling off.
only time will tell
derek
ps... sorry tony, can't be ar**d.

[Peter Blackburn]

I have put a halt on all leather repair jobs and let potential customers know this.

The product supplier I dealt with listened to my concerns and seemed to act almost immediately by appointing a product development manager who in turn modified some old products.

Once I have been convinced 100% that products have improved drastically, and customers are left with a lasting repair I will start repairing again. Until this time, no chance.

Peter

[derek west]

who's products do you use peter?
derek

[Shaun_Ashmore]

Peter would you email me the supplier please?

shaun_ashmore@lineine.net

Shaun

[Peter Blackburn]

Shaun, Derek,

I'm not mentioning any names. The supplier is forward thinking and very professional, I've been impressed with them always.

I’m told the issues I had with products have been delt with now, and I’m sure if you were to buy now they should be good. I think December 2008 was I the turn around, prior to this date a small number of essential products needed to change in my opinion.
Once I have seen some practical evidence I will restart this side of things again and have much more confidence.


Pete

[derek west]

no names is fine, but how about north south east west or mid uk, just so we know who it might not be.

derek

[Shaun_Ashmore]

What's the point of making us worry then?

Shaun

[Ricky M]

Peter , doing the I know but im not saying crap , get a grip man

Derek nice ,good price , thats the right side of the game to tap are you using only LTT products or looking at the whole market for your supplies ?

Mums the word and you promised rem at least for a few months 

[robert meldrum]

O K Pete

You've got us worried about potential disasters.  Most of us use either or both of the well known suppliers who visit this forum and from your comments someone should be telling us something.

[derek west]

i only use ltt products, feel confident with them.
derek

ps... hope its his local B&Q

[Mike Halliday]

lets says its Furniture Clinic or LLT shall we, but we all know which one he's talking  about, but don't have the bottles to say it : :

the way I see it is.... something was'nt right, and they took action to rectify the problem. whats the problem with saying who it is?

[derek west]

i don't mike, i have no idea which one he's on about.
email me the answer derek@affordablecleaners.co.uk
still got my fingeers crossed its B&Q
derek

[clinton]

Il go for the b and q

[Neil Mc Anulty]

Well I got a letter recently from furniture clinic, cant find it at the minute, but the general idea was that there had been a change to some products and if i needed any further info to contact them. This could be someting to do with it.

[derek west]

phew!

derek

[Peter Blackburn]

Shaun, didn’t mean to worry you, was thinking whilst typing. I didn’t want to mention names just in case they didn’t want me too.

Oh well, it was Furniture Clinic. I found there water based lacquers didn’t have lasting adhesion. The balms were transferred to customers clothing no matter how much they were buffed off. and a few other issues.
It was mainly adhesion problems.

Its all sorted now though, an additive that I think is made by 3M that makes there lacquer the best available and almost impossible to remove once cured, this seals the pigment for good.
I think but I’m not sure that they have removed the balms and replaced with proper aniline dye.
There has been a few other changes that I’m not sure of. I will look forward to trying the new products. 

So please don’t have nightmares Shaun, do sleep well!

Pete

[Shaun_Ashmore]

Sounds like crime watch thanks Pete and thanks for taking it in the right way.

Shaun