[Robert Watson]

Hi Joe, where about is Solutions in Scotland?
Cheers

[Shaun_Ashmore]

Clinton I think you do have to keep the wording shorter but also you do have to stand out from the crowd, information like Eco and Green also Truckmounted for more power or quick drying IICRC trained to a higher standard are all positive points that can help you make the sale and for you to not let the customer go for price alone.

Shaun

[robert meldrum]

They're in Kirkaldy Rab,,,,,,,,,,,,,,,,,,,they sell through the QVC channel and in shopping centres, I tried it some years ago but there was a concern, can't remember what

r m

solutionsleathercare.com

[clinton]

Shaun

Understand that key words are important with the drying times training etc.

Am going to put some nice wording on my new site ie all the years i have been going and some sizzle

[Joe H]

Hi Joe, where about is Solutions in Scotland?
Cheers

Raby
There in Kirkcaldy, 01592 203905
www.solutionsleathercare.co.uk

[JandS]

Just ordered some from them along with the ink remover so we'll soon see.

John

[JandS]

Shaun where you get FC Ultra Clean?
Typed it in and it comes up as a floor degreaser.

John

[markpowell]

www.furnitureclinic.co.uk
Then click on cleaners.
Mark

[JandS]

Just ordered some from FC as well so will try all 3 out.
Just need a leather suite to clean.

John

[2cleanright]

Tip - dont ever use the sponges twice - there will be no finish left on the leather if you give it a good scrub! And make sure your insurance is current before you you put a "Magic" sponge on leather It cuts the surface off the finish. If it is a two tone leather it will end up a completely different colour to when you started!

LTT and FC both knock spots off Prochem if you do it right - follow the instructions and cleaning leather is a doddle. Ignore the advice and it is donkey work with c**p results

[Ian Rochester]

There are many products out there for cleaning leather, however some contain mild solvents which will take off the top finish of a pigmented leather and make it look like it's "peeling".

Cleaning leather is quite easy if you have the right product, sorting out any cock ups you may cause along the way can be a totally different matter.

We have 6 items of leather in at the moment that all require renovation, two of them were caused by a so called professional cleaner making a mess of it. 

One is where the cleaner has stripped the finish off the arms and then tried to recolour it to hide it, however the colour is not a good match and it's started peeling off after only 6 months.  Unfortunately the client is unable to contact the "professional" cleaner as he is not answering his mobile phone!

The other is for an ink mark on a cushion that the cleaner had tried to remove and ended up making a bigger mess than was originally there.

[LTT Leathercare]

Ian - these are very typical problems that we encounter all the time.
Ink removal is a common one as it is always treated as a 'cleaning' job where in fact the ink has redyed the leather and it is really a technical job with a strict process to follow.  Anything that guarantees to remove ink can only do so by damaging the finish on the leather which then has to be rectified.  Of course there are a few lucky exceptions when ink will simply clean off but these are rare.  Happened to us once on a training course where we had a 2 tone suite that Andy put ink on and left for 3 months so that we could show old ink removal on a difficult finish, went into the workshop cleaned the area and the ink came straight off!!!!!!
 
Lack of knowledge and training about leather and product use can lead to some very expensive mistakes.

Restoration is not simply a matter of spraying something on to cover the problem.
With the finishes that are on the market today (some very complex ones) it is important to clearly understand the processes required to do a successful job.  Customers will not be happy with a patch of colour different to the rest of the suite simply because the techniican has not understood how to go about it correctly. 
Too few technicians even bother to correctly identify the leather before they begin which leads to many mistakes in cleaning and restoration.  We have seen many cases of the incorrect products being used simply because suppliers are willing to selling anything to anybody. 

We had a case of a £2000 wax pull up sofa that had been given a pigment coating - the supplier had said this would be fine. Of course the pigment would not adhere to the wax coating and was coming off  but where the wax was worn off the pigment was impossible to remove.  Result - one ruined sofa or a huge amount of money for restoration work. 

We are often accused of making leather too complicated but in this case 'a little knowledge is a dangerous thing'.  Learn your craft well and you will reap the rewards.

On the other hand Ian you are being kept busy by the mistakes of others!!!!!!

[JandS]

It can't be too technical to remove ink, you sell ink remover on you site with clear instructions.

John

[LTT Leathercare]

That is only the first stage in the process. 
Fresh ink can be removed within about the first 10 minutes so we sell an ink remover for people to have in the house for immediate use. 
Once ink has started to redye the leather it becomes harder and harder to use and so therefore becomes a technical problem.
An ink stick is always the first thing to try as sometimes you may just be lucky but there are 5 further steps that may or may not need to be done.  You always begin with the product that will do the least damage and increase in product strength until you get a result, but you have to be able to colour mix and restore finish as this may be required as a last stage

Therefore ink is rarely a cleaning problem but a technical one that can go very wrong if the process is not followed or understood.

[Shaun_Ashmore]

It's dead easy to remove orange juice.....when it's freshly spilt!

There are different stages to removal of ink or covering it up as Judy has stated, it's little bit like when our customers start buying stain devils or vanish and start scrubbing the life out of things.

Shaun

[LTT Leathercare]

We have heard of all sorts of things being used to remove ink including Peanut Butter, Mayonnaise, WD40, Hairspray, Butter, Egg, Milk - you can imagine the damage that gets done, this information is regularly found on the internet on sites that I write on.