[DASERVICES]

Are you known as the window cleaner or do they know your name. I would say around 80% call me by my name, the rest it's the "window cleaner"

[pjulk]

Most of mine know my name

[Sir Squeaky]

Unless you tell them they're not going to know.

I've got some who've sat me down with a cup of tea every month for 11 years, but I doubt they know my name.

[simonwonder]

milk and two please
can't miss my name
its on the van , my cap, my t shirts and business cards on all literature and on my mobile answerphone
(me)

[paulscotney]

I make sure  or try my best, it is important

[d s windowcleaning]

i would reckon about 90% of my customers know me , ive got 3 customers who in over 5 years ive never met them .

[AuRavelling79]

Most do but on cheques it's often "is it gould or gold?" Don't mind that....

A few in one area where a w/c upped sticks and left calls me Graham (name of previous w/c)
One even calls me Sean (name of previous to the previous w/c!!)
One calls me Gary - no idea why at all, I just let it pass. :

[Tosh]

I'd say most know my 'real name', a lot know my nick-name (Tosh), and one bloke for some reason calls me George; though he's not all there.

I would say I know 95% of my customers names since I've always made an effort to remember them.

[Ian W]

I always try to remember customers names and they seem to know mine. It is easy for them though - my name is splashed all over the front and back of my uniform. 

Chat to them about their families, my family, their car, etc as well which helps build the relationship.

[Sir Squeaky]

Most do but on cheques it's often "is it gould or gold?" Don't mind that....

A few in one area where a w/c upped sticks and left calls me Graham (name of previous w/c)
One even calls me Sean (name of previous to the previous w/c!!)
One calls me Gary - no idea why at all, I just let it pass. :

I've got one who thinks I'm called Gary, and I'm sure there used to be another one.

Must be generic "window cleaner name" or something!

[Captain Scarlet]

I have about 5 customers Ive never met too!! Its just the way things have ended up, they give you permission to look at their property while their out to price it by phone then you phone them the price and its all SAE from then on!!

[dmlservices]

Most do but on cheques it's often "is it gould or gold?" Don't mind that....

A few in one area where a w/c upped sticks and left calls me Graham (name of previous w/c)
One even calls me Sean (name of previous to the previous w/c!!)
One calls me Gary - no idea why at all, I just let it pass. :

i've got a few who do that, usually the older ones , used to tell them my real name , but still insist on calling me another name.

daz

[Ian Lancaster]

Most do but on cheques it's often "is it gould or gold?" Don't mind that....

A few in one area where a w/c upped sticks and left calls me Graham (name of previous w/c)
One even calls me Sean (name of previous to the previous w/c!!)
One calls me Gary - no idea why at all, I just let it pass. :

i've got a few who do that, usually the older ones , used to tell them my real name , but still insist on calling me another name.

daz

Awright Dave?

[Chris Galloway]

Most do but on cheques it's often "is it gould or gold?" Don't mind that....

A few in one area where a w/c upped sticks and left calls me Graham (name of previous w/c)
One even calls me Sean (name of previous to the previous w/c!!)
One calls me Gary - no idea why at all, I just let it pass. :

i've got a few who do that, usually the older ones , used to tell them my real name , but still insist on calling me another name.

daz

Awright Dave?

Nah Trig... Oh nevermind  :

[gary999]

i always thought odd came before bod

[bwoofie]

One of my customers told me her husband had been diagnosed with the big C even before they had told their family, I must have been there at the right/wrong time and she just had to tell someone, poor woman, still do their windows and i never mentioned it again, customer confidentiality

[Oakley Windows]

Most know my name, its on my van, web-site, flyers etc.

I had one tell me SHE had the big C 10 minutes after the quack came round to break the news to her.

She was gutted, broke down in tears on the back patio with me; in shock I thought.

She was lovely lady actually, very friendly, nice. Always had time to talk and show consideration.

Just her husband there the next time I went round.

[peter holley]

thats terrible

[Bobs Window Cleaning]

My post has been removed 

[dmlservices]

I always try to remember customers names and they seem to know mine. It is easy for them though - my name is splashed all over the front and back of my uniform. 

Chat to them about their families, my family, their car, etc as well which helps build the relationship.

when i first started, a window cleaner (old chap been doing windows for over 40yrs) gave me advice similar to this,

he said when you go to clean a new house, they won't know you from adam , so a bit of small talk will help break the ice,

it also builds a good long term working relationship.


daz