hi gary.
i'm new to cc so maybe i'm not the best person to give advice, but heres my 2 cents worth.
training training and then more training. not just so you not what you are doing, but also it gives you the confidence to sell yourself and your business.
imagine walking into a house and saying, "yeah love, do that for £50 quid" or walking into that house, checking the fibres so you know what your dealig with, looking at the backing for potential danger sign, (shrinkage over wetting, jute bleed etc...) then a dye bleed test, quick measure up and a point out of potential stains that may not come out, and then deliver the price, "yeah love £50 no problem all though i'll have to keep te water down a touch etc...etc.."
who would you choose to clean that carpet.
like i said, training training training.
theres a few cc's on here that will take you out but possibly not in your imediate area, just ask.
hope this helps.
derek