Hi All
Just wanted to tell everyone about my best day ever. Got a call on Monday asking about a protection job from a PA based in London.
Told customer that I cant price on the phone and will need to see it, she came back with the coment, its only 8 bedrooms, 3 flights of stairs and 3 reception rooms. Heart starts beating faster because its obviously a massive Job. I stick to my guns and still said I need to see but I can do it straight away on the Thursday afternoon, that was excepted and the owner would meet me their.
Turns out the owner is a major car making family heiress and the carpets that needed protecting were over 4500 feet, not even half the house and had only been laid in the days before.
Agreed price and did the Job whilst she was their, did job and she was really happy. Before I started I gave her an information pack about Maintenance plans for cleaning and protection and as I was about to leave she asked if she could sign up for this and what would it cost if you cleaned every 3 months, said I could price for you and give it to you now if you want. I was cr.pping myself when i worked out the price as it came in out at over £12,000 and did not know what to do, my head was saying you cant charge that much but I just gave it to her and she said great. She wrote me a cheque out for the lot their and then even though she had not signed the contract as I needed to raise it at home later. She did not want to pay by direct debit.
Last night I get a phone call from PA saying would I like to do another Job for them in Londons Holland Park as they are having their house renovated, asked when she would like me to come up and she said Saturday if you can take a look at it. Obviously I bent over backwards to accomadate them.
The reason I post this is because this all came from the internet through a google search, and I was about to take a step back from CC as I was getting worried about the future and we have been excepted for a move to Australia. My little old out of date website has bought me in my biggest contract ever and pretty much paid for my business expenses for the next year.
This is what I love about this Job because you never know who you will meet and what will happen around the corner. This has recindled my flame for this business and I am just so happy that people like what I do. Theirs not many Jobs where you can meet with these sort of people. I am so happy.
Have a happy day
Neil