gerard, thanks.
thanks to you all guys; great response.
I am guilty of talking to customers, but i think a few mins is good customer relations, most people don't want to put the world to right with you.
I think trolley system is costing me time; versus van mount but unfortunately due to having r/o system at parents and not a guaranteed parking space outside, then barrels it is.
but will invest in microbore steel reel, did buy 50 metre minibore,plastic reel didn't seem to speed me up (slow me down was more the case).
My work is all built up from scratch, i do have some roads with 4-5 custy's in but do have alot of 1 job in a road. obviously i wouldn't drive to a single job for a fiver!
I am refining all the time.
As to technique with wfp maybe i am to over careful, i must admit my belt and braces attitude is costing me money.
I use to do alot of windows by hand downstairs, to save on water.
also smashing jobs out at 15 mins a time at £15-£20 a go worries me slightly from the custy's aspecy £1 a minute.
I know this isn't true as time lost to weather travel etc. AND THIS IS OBVIOUSLY WHERE I'M GOING WRONG TO.
I don't always agree with the mathmatical equations on here, i.e £15 house 15 mins= 4 houses an hour = £60 an hour x 6 hrs = £360.
I know this is not the exact numbers given on here but come on stay real

we are human and not robots and it isn't a perfect day every day.
Maybe i'm wrong. Obviously i'm getting something wrong.
I'l print all this off and go through everything.
I really appreciate everyones opinions on here.
I am far from perfect, and i am always trying to improve.
I think confidence is a big issue in this job, and probably my over cautious attitude is costing me.
I must admit i got into this by accident (as have many). Thinking as a businessman dosen't come naturally to me as being p.a.y.e for 16 years.
Thanks again everyone.
take care.
Lee (slow-lee

)