Hi
I am a contract cleaner as well as a carpet cleaner. We do both commercial and domestic cleaning.
Employees, good advise can be got from
www.acas.org.uk, employee, don't use self employed as you have more control.
Customers, you won't get any work if you ask a domestic customer to sign a contract, therefore terms & conditions are a waste of time.
Work by rule - Contracts (commercial or domestic) are won on price lost on quality.
If you want any further info, pm me.
Good luck
Chris