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jaykie

Is it easy to move trad custys to wfp
« on: August 16, 2008, 05:34:55 pm »
Im going for a meeting in a minute as theres a bloke selling his round as he moving to cornwall, its £4000 a month but all trad so what sort of percent do you think id lose due to wfp, might break it down and bye half.

Chris

JSMC

  • Posts: 3511
Re: Is it easy to move trad custys to wfp
« Reply #1 on: August 16, 2008, 05:51:59 pm »
much money have ye got jaykie?


queen hinging oot every pocket

Re: Is it easy to move trad custys to wfp
« Reply #2 on: August 16, 2008, 05:57:49 pm »
Im going for a meeting in a minute as theres a bloke selling his round as he moving to cornwall, its £4000 a month but all trad so what sort of percent do you think id lose due to wfp, might break it down and bye half.

Chris
maybe 5 out of a hundred, really depends on the houses the customers etc some people just do not like it or like change but most are fine with it

LWC

  • Posts: 6824
Re: Is it easy to move trad custys to wfp
« Reply #3 on: August 16, 2008, 06:14:19 pm »
could be a tough one, new window cleaner new system...

just my thoughts on it

SherwoodCleaningSe

  • Posts: 2368
Re: Is it easy to move trad custys to wfp
« Reply #4 on: August 16, 2008, 06:14:58 pm »
I reckon you could loose a lot more. They are not your long standing customers that know you. You'll sundenly come around soak their windows and possibly leave a small proportion of them spotty. I've heard of people looseing a third. I'm not saying it will happen but you need to be prepared.
Simon.

jaykie

Re: Is it easy to move trad custys to wfp
« Reply #5 on: August 16, 2008, 06:25:07 pm »
The areas the work is in is in most of my roads so custys have seen me around plus when i canvassed i spoke to each one at the door without a bad word just that when i canvassed the bloke selling now had them all.

Chris

NWH

  • Posts: 16952
Re: Is it easy to move trad custys to wfp
« Reply #6 on: August 16, 2008, 06:59:31 pm »
I would expect to lose 30% of it,in a couple more years time cleaning with the pole will be as accepted as the blade so it would be different then but if you right off say 30% you won`t be far wrong.So out of 4k if it was good work i would have it in my head to offer £2800 and then a bit more to be sure i wouldn`t lose out at all if i lost up to 40%,if you get it for the right price you can go straight in with the pole without the worry of losing some,don`t make the mistake of thinking you won`t lose any or hardly any people don`t like change and won`t be willing to even give it a go.

Paul Coleman

Re: Is it easy to move trad custys to wfp
« Reply #7 on: August 16, 2008, 08:44:50 pm »
I would expect to lose 30% of it,in a couple more years time cleaning with the pole will be as accepted as the blade so it would be different then but if you right off say 30% you won`t be far wrong.So out of 4k if it was good work i would have it in my head to offer £2800 and then a bit more to be sure i wouldn`t lose out at all if i lost up to 40%,if you get it for the right price you can go straight in with the pole without the worry of losing some,don`t make the mistake of thinking you won`t lose any or hardly any people don`t like change and won`t be willing to even give it a go.

I reckon I lost about 3% but they were my own longstanding (in some cases) customers.  A few others put me under pressure over it but saw the results in time (took me 2 - 3 cleans to start getting my act together.

jaykie

Re: Is it easy to move trad custys to wfp
« Reply #8 on: August 16, 2008, 09:29:49 pm »
Just spoke to the bloke and hes going to break it down into rounds for me as he has loads of custys in roads i already do so not going to take on roads where i have no work, also got him to let me have the work i want at 2x to allow for custys i will lose, were going to go around each custy together and hes going to explain that hes moving away and that i come highly recomended by him, a lot of the work hes got he bought 3 years ago by a bloke who did wfp himself so switch should be ok on them.

Chris

tonyoliver

  • Posts: 615
Re: Is it easy to move trad custys to wfp
« Reply #9 on: August 16, 2008, 09:39:52 pm »
why worry over work you might l;ose? givem the famous jakie chat you needent lose any

jaykie

Re: Is it easy to move trad custys to wfp
« Reply #10 on: August 16, 2008, 09:44:49 pm »
Lol im not worried just a case of spending longer on the 1st clean and ah your right just show them my charm and that will be enough, especially as im from croydon myself, got told off by my mum tonight as she asked why im talking like such a londoner lately lol.

Its not init it is isn't it.

So one needs to watch ones grammer

Chris

Re: Is it easy to move trad custys to wfp
« Reply #11 on: August 17, 2008, 01:36:07 am »
I would expect to lose 30% of it,in a couple more years time cleaning with the pole will be as accepted as the blade so it would be different then but if you right off say 30% you won`t be far wrong.So out of 4k if it was good work i would have it in my head to offer £2800 and then a bit more to be sure i wouldn`t lose out at all if i lost up to 40%,if you get it for the right price you can go straight in with the pole without the worry of losing some,don`t make the mistake of thinking you won`t lose any or hardly any people don`t like change and won`t be willing to even give it a go.
I have to disagree with you there on some of the things you are saying, I took over a round about 3 months ago I lost 1 customer out of 50 and they was trad cleaned before hand, 30% loss it would be down to poor customer relations IMO

sry make that 2 as one moved

LWC

  • Posts: 6824
Re: Is it easy to move trad custys to wfp
« Reply #12 on: August 17, 2008, 08:05:00 am »
ian, you cleaned their windows that bad that they moved house??!?!?!?!

jaykie

Re: Is it easy to move trad custys to wfp
« Reply #13 on: August 17, 2008, 09:22:14 am »
Pmsl we can always count on you LWC.

Chris

Steve CM

Re: Is it easy to move trad custys to wfp
« Reply #14 on: August 17, 2008, 09:29:33 am »
i have bought a few rounds and converted them. i don't know what ratio i lost customers but it was very minimal. in fact i think in the first month we picked up more on the way round than what we lost overall. on  the few rounds i bought.

I think the key to it is a decent explanation of what is going on, system etc etc...

prestigeclean

  • Posts: 618
Re: Is it easy to move trad custys to wfp
« Reply #15 on: August 17, 2008, 09:33:31 am »
as long as the guy introduces you i don,t think you should lose more than 5or 10 % , but you will get sick of explaining the system to all those new custies , i,ve done stacks of first cleans lately and its an absolute joy to get back to work thats already up to scratch , good luck chris you,ll soon be earning serious dosh regards alan

jaykie

Re: Is it easy to move trad custys to wfp
« Reply #16 on: August 17, 2008, 09:51:18 am »
Cheers guys, its between £189 and £232 a road, no moving roads, i think it will work in my advantage as my van is sign written so ill be noticed by neighbours who may also need a cleaner, also on the round there is a limited area of 12 x 3 floor mansions that unless you buy the round you got no hope of getting them as there more like weekend homes for the rich and he has 9 of them and these where do WFP before he bought it 3 years ago.

Chris

NWH

  • Posts: 16952
Re: Is it easy to move trad custys to wfp
« Reply #17 on: August 17, 2008, 06:30:18 pm »
I would expect to lose 30% of it,in a couple more years time cleaning with the pole will be as accepted as the blade so it would be different then but if you right off say 30% you won`t be far wrong.So out of 4k if it was good work i would have it in my head to offer £2800 and then a bit more to be sure i wouldn`t lose out at all if i lost up to 40%,if you get it for the right price you can go straight in with the pole without the worry of losing some,don`t make the mistake of thinking you won`t lose any or hardly any people don`t like change and won`t be willing to even give it a go.
I have to disagree with you there on some of the things you are saying, I took over a round about 3 months ago I lost 1 customer out of 50 and they was trad cleaned before hand, 30% loss it would be down to poor customer relations IMO

sry make that 2 as one moved
I was talking about price negotiation,i wouldn`t expect to lose that many either,but worse case scenerio and all that.It`s a good way to get the work cheaper in my experience.

s.hughes

Re: Is it easy to move trad custys to wfp
« Reply #18 on: August 18, 2008, 08:49:45 am »
Just out of interest, whats the guy who's selling the round up to? Is he starting again in Cornwall or going to another job?
I always think that its a real downfall in our business as when your work is good you are never going to leave it and that prevents you from moving elsewhere

jaykie

Re: Is it easy to move trad custys to wfp
« Reply #19 on: August 18, 2008, 08:58:44 am »
Hes bought another full round in cornwall from some bloke who moving abroad.

Chris