[Alan_Harrison]

I had really angry customer ring me this morning. She was furious and gave me a jolly good telling off. Her son had spilled red wine on the fringe of her Chinese rug is made a dreadfull stain. I apologised immediately. I then nervously pointed out that being an experienced wine drinker I always make sure that wine slops are caught by the front of my shirt........and anyway. What was she doing giving her children alcohol? You know, when you're talking to someone on the phone you can sort of tell if they are smiling. Well with this lady it works the other way round. I swear the ear-piece of my phone got hot!!!.

Anyway she's bringing the rug to me today. Inebriate sone has soaked the fringe with Vanish carpet cleaner and turned the red stain blue. What would be the best way to tackle this without causing more damage or getting my legs cut off

Alan

[Ken Wainwright]

I feel sure, Alan, that as an experienced specialist rug cleaner, you know already what course of action you are going to take. A good topic to raise though as there are many less experienced members who will find this interesting.

Safe and happy cleaning
Ken

[Mike Halliday]

So I guess dyeing the rest of the fringe blue is the wrong answer

at least you won't be able to see the stain!

MIke

[Big_Fish]

Well if you can't dye it blue, why not cut it off?

[Alan_Harrison]

Thanks for these suggestions boys.  I'll put them to Mrs Angry as she's coming over tommorow morning.

Thanks Ken. "experienced specialist rug cleaner" Hmmm. Polly just calls me a Cleaning Geek which on the whole is more accurate. 

C'mon Bolton Boys. Lets have an indepth analasis on the chemistry here. Just why does it turn blue.


Interesting day. Keystone Cops Police chase round the town, load of Police cars screeching round the corner outside. choppers swooping down, road blocks, guns n allsorts.

Al

[Doug Holloway]

Alan,

Iron is a transition metal and forms various different compounds which occur within an equilibrium.

It is best to turn it back red first and then try to remove it.

Cheers,

Doug

[Ian Gourlay]

Why did she give you a good telling off Was it your mother