Pete, I do appreciate all the work you put in, I just think you should have told us when this blip occured, not after. I also understand your point about names but as I've said before this is a strange area with very strong local ties, people are often looking for that van they saw last week and missed the tel no or that chap mrs x recommended but who's name they couldn't quite remember. If you can cancel my portion and refund it it would be appreciated and go towards paying yell direct. I'm glad you've made the offer and I hope we won't fall out over this.