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WCE

  • Posts: 968
Re: Letter from customer
« Reply #20 on: May 27, 2008, 06:28:44 pm »

I repeat: wfp gets dumped more often than trad.  And many many threads on this forum support this!  What's your definition of a "cowboy"?
It has nothing to do with my definition, Trad is cheaper to get into so it most likely the beer boys will use this method simple as that.
WCE- For Windows that shine everytime!

NWH

  • Posts: 16952
Re: Letter from customer
« Reply #21 on: May 27, 2008, 06:45:51 pm »

No! It's just taken 18 months for the wfp damage to become apparent.

A dripping pipe in the loft doesn't show itself straight away...it's only when the ceiling caves in that you know there's a problem!

a dripping pipe in a loft would be constant....she just wanted to cancel....let her go and get a better one ;D

Oooh! I dunno Helen, getting a monthly £15er isn't that easy in this day and age.

This is precisely the sort of account I go out of my way to hang on to....B&B(utter) income!


I`m WFP i bet you didn`t know that,i wouldn`t get out of my van for that unless it was a shop.Keep doing houses like that and all your be eating is bread and butter lol. ;D ;D ;D ;D ;D ;D ;D

kris martin

  • Posts: 959
Re: Letter from customer
« Reply #22 on: May 27, 2008, 06:47:38 pm »

wfp people get dumped more often than trad...."an inconvenient truth"...!


trad fall off ladders more than wfp (obviously) "an inconvenient truth"....!

kris martin

  • Posts: 959
Re: Letter from customer
« Reply #23 on: May 27, 2008, 06:53:48 pm »
do you live in or around London NWH

simon knight

Re: Letter from customer
« Reply #24 on: May 27, 2008, 06:57:56 pm »
Be as defensive as you like guys but the topic of this thread is entitled "Letter from Customer" and the salient point is that the customer was unhappy with wfp!...and so many threads repeat this!

These aren't my words...just what I've read over the years.

Some of you are saying that she's finding excuses to drop her w/c because she can't now afford him!  I find that strange as whenever I've been dropped the custy tells me the truth: "Sorry Simon, times are tough and we're cutting back on luxuries"

Perhaps your customers are prouder than mine ::)

In 4 years I've never been dropped for poor trad work...and I'm mediocre at best :-\

Ian, I'm not anti wfp and indeed can see the earnings potential...but c'mon mate please don't insult my intelligence and tell me that residential customers prefer wfp over trad....your customers may accept it...but do they "prefer" it?

Also when I clean a house for the very 1st time I walk away "knowing" it looks good (in my case "goodish")...I certainly don't have to give the "...they'll look good when I've been a further 2 times" spiel!

And to the wimps who say: "Ooooh!...I'm far too scared to go up ladders"

2 things:

 1) Go to the doctors and have a balls implant

or 2

Find a new career!

kris martin

  • Posts: 959
Re: Letter from customer
« Reply #25 on: May 27, 2008, 07:06:19 pm »
im just in the process of converting done my 3rd clean (excellent results) have an extremely good customer base with excellent customer relations and virtually every one says well if its safer then who am i too argue, i only do tops wfp and bottom trad so i suppose they can relax in the knowlege knowing that the windows they look out of the most wont change....   i have balls and been doing trad 11 years and fell off twice but luckily landed on my feet (may not be the case next time) as one of my customers said last week im all for it mate, its not worth being a paraplegic for £5 if there are a few spots dont worry there only windows...

WCE

  • Posts: 968
Re: Letter from customer
« Reply #26 on: May 27, 2008, 07:11:31 pm »
Some of you are saying that she's finding excuses to drop her w/c because she can't now afford him!
if mt customers thought i was doing a crap job they wouldn't wait 18 months to tell me.
Also when I clean a house for the very 1st time I walk away "knowing" it looks good (in my case "goodish")...I certainly don't have to give the "...they'll look good when I've been a further 2 times" spiel!
I find in 99% of cases I can get the windows to come up fine first time. It's not the kit but the operator that has problems.
And to the wimps who say: "Ooooh!...I'm far too scared to go up ladders"

2 things:

 1) Go to the doctors and have a balls implant

or 2

Find a new career!

What I say to  idoit's who say this what if tomorrow you fall? I cant I am on the ground fool! It has nothing to do with balls but why put yourself in dangerous situations when there is no need? It's beyond me.   
WCE- For Windows that shine everytime!

kris martin

  • Posts: 959
Re: Letter from customer
« Reply #27 on: May 27, 2008, 07:16:14 pm »
What I say to  idoit's who say this what if tomorrow you fall? I cant I am on the ground fool! It has nothing to do with balls but why put yourself in dangerous situations when there is no need? It's beyond me.   
Quote

AGREED.. im in the process of the change and i feel so much better knowing i should have no problem paying my bills.... been wfp on 5th week now and climbed a ladder 6 times oppesed to 300 times    Buzzin

simon knight

Re: Letter from customer
« Reply #28 on: May 27, 2008, 07:19:13 pm »
Some of you are saying that she's finding excuses to drop her w/c because she can't now afford him!
if mt customers thought i was doing a crap job they wouldn't wait 18 months to tell me.
Also when I clean a house for the very 1st time I walk away "knowing" it looks good (in my case "goodish")...I certainly don't have to give the "...they'll look good when I've been a further 2 times" spiel!
I find in 99% of cases I can get the windows to come up fine first time. It's not the kit but the operator that has problems.
And to the wimps who say: "Ooooh!...I'm far too scared to go up ladders"

2 things:

 1) Go to the doctors and have a balls implant

or 2

Find a new career!

What I say to  idoit's who say this what if tomorrow you fall? I cant I am on the ground fool! It has nothing to do with balls but why put yourself in dangerous situations when there is no need? It's beyond me.   

Sweetheart, whenever I cross the road I'm putting myself in danger! So should I never leave the house? C'mon I'm a big boy and been doing this job long enough to know what's safe and what's not.

The only time i really hurt myself was on the ground when I tripped over a stupid plant pot and twisted my ankle....up ladders?....not even come close!

Re: Letter from customer
« Reply #29 on: May 27, 2008, 07:23:09 pm »
Be as defensive as you like guys but the topic of this thread is entitled "Letter from Customer" and the salient point is that the customer was unhappy with wfp!...and so many threads repeat this!

These aren't my words...just what I've read over the years.

Some of you are saying that she's finding excuses to drop her w/c because she can't now afford him!  I find that strange as whenever I've been dropped the custy tells me the truth: "Sorry Simon, times are tough and we're cutting back on luxuries"

Perhaps your customers are prouder than mine ::)

In 4 years I've never been dropped for poor trad work...and I'm mediocre at best :-\

Ian, I'm not anti wfp and indeed can see the earnings potential...but c'mon mate please don't insult my intelligence and tell me that residential customers prefer wfp over trad....your customers may accept it...but do they "prefer" it?

Also when I clean a house for the very 1st time I walk away "knowing" it looks good (in my case "goodish")...I certainly don't have to give the "...they'll look good when I've been a further 2 times" spiel!

And to the wimps who say: "Ooooh!...I'm far too scared to go up ladders"

2 things:

 1) Go to the doctors and have a balls implant

or 2

Find a new career!
lol at the last part of the post, I go on ladders all the time, and when I finish a first clean wfp I make sure I am happy before I go away, some people do prefer wfp m8, take it from me I do both and not trying to insut you either, some dont like change that is a fact of life, some need to be pushed to be changed.
I am not scared of ladders at all, I just dont like risking things when no need and spped is also something that is good.

Ian

WCE

  • Posts: 968
Re: Letter from customer
« Reply #30 on: May 27, 2008, 07:25:24 pm »
Some of you are saying that she's finding excuses to drop her w/c because she can't now afford him!
if mt customers thought i was doing a crap job they wouldn't wait 18 months to tell me.
Also when I clean a house for the very 1st time I walk away "knowing" it looks good (in my case "goodish")...I certainly don't have to give the "...they'll look good when I've been a further 2 times" spiel!
I find in 99% of cases I can get the windows to come up fine first time. It's not the kit but the operator that has problems.
And to the wimps who say: "Ooooh!...I'm far too scared to go up ladders"

2 things:

 1) Go to the doctors and have a balls implant

or 2

Find a new career!

What I say to  idoit's who say this what if tomorrow you fall? I cant I am on the ground fool! It has nothing to do with balls but why put yourself in dangerous situations when there is no need? It's beyond me.   

Sweetheart, whenever I cross the road I'm putting myself in danger! So should I never leave the house? C'mon I'm a big boy and been doing this job long enough to know what's safe and what's not.

The only time i really hurt myself was on the ground when I tripped over a stupid plant pot and twisted my ankle....up ladders?....not even come close!
That maybe the case but there is more danger using ladders simple as that. You can take all the correct measures and still come a cropper. Just because it hasn't happened yet does not mean it won't. For all you know it could happen to you tomorrow. Being cocky about it will make no difference wfp will as the risk just isn't there. 
WCE- For Windows that shine everytime!

Re: Letter from customer
« Reply #31 on: May 27, 2008, 07:30:45 pm »
Some of you are saying that she's finding excuses to drop her w/c because she can't now afford him!
if mt customers thought i was doing a crap job they wouldn't wait 18 months to tell me.
Also when I clean a house for the very 1st time I walk away "knowing" it looks good (in my case "goodish")...I certainly don't have to give the "...they'll look good when I've been a further 2 times" spiel!
I find in 99% of cases I can get the windows to come up fine first time. It's not the kit but the operator that has problems.
And to the wimps who say: "Ooooh!...I'm far too scared to go up ladders"

2 things:

 1) Go to the doctors and have a balls implant

or 2

Find a new career!

What I say to  idoit's who say this what if tomorrow you fall? I cant I am on the ground fool! It has nothing to do with balls but why put yourself in dangerous situations when there is no need? It's beyond me.   

Sweetheart, whenever I cross the road I'm putting myself in danger! So should I never leave the house? C'mon I'm a big boy and been doing this job long enough to know what's safe and what's not.

The only time i really hurt myself was on the ground when I tripped over a stupid plant pot and twisted my ankle....up ladders?....not even come close!
That maybe the case but there is more danger using ladders simple as that. You can take all the correct measures and still come a cropper. Just because it hasn't happened yet does not mean it won't. For all you know it could happen to you tomorrow. Being cocky about it will make no difference wfp will as the risk just isn't there. 
have to agree with this, my guy was off three months fell off a ladder (he always said I will never fall) wrong 3 broken bones and cost me work and wages, I am careful but there is always once and it can be game over, it is obvious wfp is far safer than trad on ladders, trad has its place always will, but ladder work I keep to a min.

Ian

simon knight

Re: Letter from customer
« Reply #32 on: May 27, 2008, 07:33:19 pm »
Ok WCE...let's agree to differ. I have no problem with ladders and you prefer wfp!

Am I right?...who cares?

Are you right...who cares?

Do you earn?...YES!

Do I earn?...YES!

Are we happy?....Yes?

Does wfp do a better job than trad?

Yes or No it doesn't matter...as long as we earn from what we do.

Do I enjoy these exchanges?...Abso-bloody-lutely  ;D

WCE

  • Posts: 968
Re: Letter from customer
« Reply #33 on: May 27, 2008, 07:36:10 pm »
Ok WCE...let's agree to differ. I have no problem with ladders and you prefer wfp!

Am I right?...who cares?

Are you right...who cares?

Do you earn?...YES!

Do I earn?...YES!

Are we happy?....Yes?

Does wfp do a better job than trad?

Yes or No it doesn't matter...as long as we earn from what we do.

Do I enjoy these exchanges?...Abso-bloody-lutely  ;D
LOL! I enjoy it too!!! Just don't understand why you are so anti wfp!
WCE- For Windows that shine everytime!

WCE

  • Posts: 968
Re: Letter from customer
« Reply #34 on: May 27, 2008, 07:36:50 pm »
And for the record I don't dislike ladders just prefer wfp!
WCE- For Windows that shine everytime!

[GQC] Tim

  • Posts: 4536
Re: Letter from customer
« Reply #35 on: May 27, 2008, 07:37:34 pm »
Squeeky was more anti wfp then he ever was, he's wfp now, and does see the benefits from what I gathered. Might not be always 100% happy with it, but he's still wfp.

You'll switch eventually Simon, don't worry about that.

simon knight

Re: Letter from customer
« Reply #36 on: May 27, 2008, 07:42:11 pm »
Ok WCE...let's agree to differ. I have no problem with ladders and you prefer wfp!

Am I right?...who cares?

Are you right...who cares?

Do you earn?...YES!

Do I earn?...YES!

Are we happy?....Yes?

Does wfp do a better job than trad?

Yes or No it doesn't matter...as long as we earn from what we do.

Do I enjoy these exchanges?...Abso-bloody-lutely  ;D
LOL! I enjoy it too!!! Just don't understand why you are so anti wfp!

Sweetpea, I'm seriously hand-on-heart NOT wfp....I could almost turn the question around and ask why are wfp guys so anti trad!...

..let's not go there mate.

Enjoyed our exchange and like to think we sign-off as mates :)

cbcs

Re: Letter from customer
« Reply #37 on: May 27, 2008, 07:43:07 pm »
Jesus christ! I was only looking for a few replies to what you'd do. Its turned into mass argument!

kris martin

  • Posts: 959
Re: Letter from customer
« Reply #38 on: May 27, 2008, 07:44:19 pm »
ive only been wfp for nearly 5 weeks but after a day of wfp i really enjoy climbing a ladder....   but doing wfp is just something different from the norm for me i really enjoy it but it is quite annoying when you come across windows that you just cant get with pole what you used to get with ladders...

simon knight

Re: Letter from customer
« Reply #39 on: May 27, 2008, 07:44:44 pm »
Jesus christ! I was only looking for a few replies to what you'd do. Its turned into mass argument!

So you're to blame ;D