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pro-fresh

  • Posts: 105
Chenille suite
« on: April 26, 2008, 11:46:26 am »
Hi all

Has anybody any ideas on how to get hand tool marks out of this type of material, I cleaned it yesterday and it didnt look to clever when I finished. I hoped that maybe it might of  miraculously dried better over night but the call at 9.00 am this morning proved that miracles dont happen.

I did try to towel it dry as I cleaned it but I couldnt get the marks out.

Any ideas would be welcome as the customer is not very happy as you can imagine.

Thanks Kevin.
I am the universe expressing itself as a carpet cleaner.

www.pro-fresh.co.uk

lands

Re: Chenille suite
« Reply #1 on: April 26, 2008, 01:00:05 pm »
What colour is the suite, what colour are the marks and what solutions did you use to clean them and how long did it take for suite to dry?

Pete

Derek_Walker

  • Posts: 454
Re: Chenille suite
« Reply #2 on: April 26, 2008, 01:19:51 pm »
More importantly what type of fibre was it?
You may be able to re wet it or apply steam very carefully and brush / towel it down.

lands

Re: Chenille suite
« Reply #3 on: April 26, 2008, 01:25:46 pm »
Derek, you are correct but my questions were were to try and establish an inner lining issue what more oftn the case in these situations.

Pete

carpet guy

Re: Chenille suite
« Reply #4 on: April 26, 2008, 01:53:28 pm »
What do you mean by " didn't look too clever when you finished and by your concern about it being wetter than you'd like it to be "

Don't by shy about answering as you are talking to some pretty knowledgeable and experienced people on here.

rob

overwetting can cause problems, as can too much vacuum pressure, sounds like contradictions but they're not.




Derek_Walker

  • Posts: 454
Re: Chenille suite
« Reply #5 on: April 26, 2008, 02:16:08 pm »
Pete, my question was not meant as a dig at you, there are lots of different questions to ask to get to the bottom of a problem that we cannot see. Pictures would be nice, but we also need more information as to the process and materials involved etc.
Incidentally, you are not far from me, maybe we could meet up some time for a chat.

Susan Dean (1stclean)

  • Posts: 2064
Re: Chenille suite
« Reply #6 on: April 26, 2008, 02:33:40 pm »
and if have have a cam phone try getting some pics

Mike Roper

  • Posts: 326
Re: Chenille suite
« Reply #7 on: April 26, 2008, 03:17:38 pm »
How much heat were you using?
Mike

lands

Re: Chenille suite
« Reply #8 on: April 26, 2008, 03:30:09 pm »
Pete, my question was not meant as a dig at you, there are lots of different questions to ask to get to the bottom of a problem that we cannot see. Pictures would be nice, but we also need more information as to the process and materials involved etc.
Incidentally, you are not far from me, maybe we could meet up some time for a chat.

I know it's not a dig Derek and actually yours is the most relevant question to start with. All we need now is some answers from the poster so that we can really get stuck into some ides/debate.

Whereabouts in Kent are you then Derek?

Pete

john rees

  • Posts: 391
Re: Chenille suite
« Reply #9 on: April 26, 2008, 03:31:44 pm »
Are talking about tramlines from the edge of the handtool here?

                                     All the best
                                                       John
john

*paul_moss

  • Posts: 2961
Re: Chenille suite
« Reply #10 on: April 26, 2008, 03:32:49 pm »
Kevin what was the flock made of as Chenille is just a term for the design ( French for caterpiller) and they have lots of different fibre mixes but usually high cotton composition also you need to check back of the fibre as some Chenille fabrics should not be wet cleaned and by the sounds of things this could be one.
So to help you out we need more info and some pics if poss.
Paul Moss  MBICSc
www.mosscleaning.co.uk
REMOVED FOR POSTING OFFENSIVE MATERIAL

Derek_Walker

  • Posts: 454
Re: Chenille suite
« Reply #11 on: April 26, 2008, 03:50:03 pm »
Pete, I am based in Deal, I travel over to Hartsdown quite a lot for Thanet table tennis league.

lands

Re: Chenille suite
« Reply #12 on: April 26, 2008, 03:56:15 pm »
Pete, I am based in Deal, I travel over to Hartsdown quite a lot for Thanet table tennis league.

Thats a nice part of the world mate. Do you know Charlie Payne from Dover? Think he's got a mate called Perry who's a also CC in Deal.

Yeah, would like that. Drop me your contact details. pete@oakleafcc.co.uk and I'll get in touch.

Pete

pro-fresh

  • Posts: 105
Re: Chenille suite
« Reply #13 on: April 26, 2008, 04:14:57 pm »
Thanks for the replies, I have been out all day.

I havent got any photos , I have tried to cut and paste the description from the DFS website but it doesnt seem to work. The cushions are described as "soft chenille and lamswool cushions"

I used M-Power to clean the suite which wasnt really dirty but there had been a leak from the ceiling onto a couple of the seat cushions and the customer just wanted the damp smell to go away.

There are tram lines and it did take along time to dry, maybe 8 hours.

I didnt soak the cushions, infact I just gave them a quick once over because they werent really soiled.

I used a CFR hand tool with one hole open to reduce the vacuum pressure.

If I can figure out how to cut and paste the page I will.

Thanks Kevin.
I am the universe expressing itself as a carpet cleaner.

www.pro-fresh.co.uk

*paul_moss

  • Posts: 2961
Re: Chenille suite
« Reply #14 on: April 26, 2008, 04:17:18 pm »
There are tram lines and it did take along time to dry, maybe 8 hours  :o

Kev, put the DFS refernce number or page number up to see if we can find it.
Paul Moss  MBICSc
www.mosscleaning.co.uk
REMOVED FOR POSTING OFFENSIVE MATERIAL

pro-fresh

  • Posts: 105
Re: Chenille suite
« Reply #15 on: April 26, 2008, 04:25:11 pm »
Paul

There doesnt seem to be a ref number,  it is described as

Hemingway 5 piece coated leather/fabric corner group.
I am the universe expressing itself as a carpet cleaner.

www.pro-fresh.co.uk

pro-fresh

  • Posts: 105
Re: Chenille suite
« Reply #16 on: April 28, 2008, 03:49:36 pm »
Hi

I have not been able to see the suite since it has dried  but I have spoke to DFS and the covers are 70% Viscose 30% cotton. The pile is also very thick.

I was hoping that maybe I could give the covers a mist of water and and then brush  the pile in the right direction.

Kevin.
I am the universe expressing itself as a carpet cleaner.

www.pro-fresh.co.uk


stevegunn

Re: Chenille suite
« Reply #18 on: April 28, 2008, 04:01:10 pm »
Try misting with spray bottle (hot water) and brush in the direction of the pile ,did you not towel dry the suite?

pro-fresh

  • Posts: 105
Re: Chenille suite
« Reply #19 on: April 28, 2008, 04:10:30 pm »
Yes thats the one.

I did towel dry the suite but I couldnt get the hand tool marks out. The customer was given a brush with the suite so hopefully a hot mist and a brush may help.

Cheers
I am the universe expressing itself as a carpet cleaner.

www.pro-fresh.co.uk